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Service Manager Jobs in Denton, MD (NOW HIRING)

Morgan Properties

Service Manager

Dover, DE · On-site

$28 - $32/hr

Now Hiring a Service Manager in Dover, DE! We are seeking a hands-on, experienced Service Manager to oversee maintenance operations for Cannon Mills and Village of Westover in Dover, DE. In this ...

New

Texas Roadhouse

Service Manager

Seaford, DE

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Pohanka of Salisbury

Service Manager

Salisbury, MD · On-site

Do you excel at building customer trust and motivating a high-performing team? We're searching for an experienced Automotive Service Manager to join our growing dealership and drive our service ...

Texas Roadhouse

Service Manager

Seaford, DE · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Pohanka of Salisbury

Service Manager

Salisbury, MD · On-site

Do you excel at building customer trust and motivating a high-performing team? We're searching for an experienced Automotive Service Manager to join our growing dealership and drive our service ...

Bosuns Marine - Maryland

Service Manager

Grasonville, MD · On-site

$80K - $150K/yr

This individual will be responsible for the daily management of the service team, driving departmental profitability, and ensuring an exceptional customer service experience. The ideal candidate will ...

New

The Hinckley Company

Client Service Manager

Oxford, MD · On-site

Job Summary As the Client Service Manager, you'll be at the heart of our service yard -coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

The Hinckley Company

Client Service Manager

Oxford, MD · On-site

Job Summary As the Client Service Manager, you'll be at the heart of our service yard --coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

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All JobsService JobsService Manager JobsService Manager Jobs in Denton, MD

Service Manager information

See Denton, MD salary details

$29.5K

$62.6K

$106.1K

How much do service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service manager in Denton, MD is $62,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Denton, MD?

The most popular types of Service jobs in Denton, MD are:

What are popular job titles related to Service Manager jobs in Denton, MD?

For Service Manager jobs in Denton, MD, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Denton, MD look for?

The top searched job categories for Service Manager jobs in Denton, MD are:

What cities near Denton, MD are hiring for Service Manager jobs?

Cities near Denton, MD with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Denton, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $62,646 per year, or $30.1 per hour.

Service Manager

Morgan Properties

Dover, DE • On-site

$28 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Morgan Properties rating

7.8

Company rating: 7.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

86th of 204 rated real estate companies

Job description

Advance Your Maintenance Career with Morgan Properties - Where Growth and Opportunity Await!
Now Hiring a Service Manager in Dover, DE!
We are seeking a hands-on, experienced Service Manager to oversee maintenance operations for Cannon Mills and Village of Westover in Dover, DE. In this full-time role, you will lead day-to-day maintenance across both communities while working alongside a Maintenance Technician to ensure work orders, apartment turns, preventative maintenance, and resident needs are handled efficiently.
This role is ideal for an experienced maintenance professional who brings strong technical skills, organization, and a customer-focused approach and is comfortable balancing priorities across multiple communities.
As a Service Manager III, you will be expected to:
  • Oversee daily maintenance operations across Cannon Mills and Village of Westover
  • Prioritize and complete work orders while ensuring timely follow-up and documentation
  • Manage apartment make-readies and preventative maintenance activities
  • Troubleshoot and repair HVAC systems, including Magic-Paks, appliances, plumbing, electrical, and general maintenance issues
  • Coordinate and oversee vendor work as needed
  • Maintain an organized maintenance shop and appropriate inventory of tools, materials, and supplies
  • Partner closely with residents, office team members, vendors, and leadership to deliver a high level of customer service
  • Utilize property management and work order systems to track maintenance activity and document follow-up
  • Ensure emergency preparedness and participate in the on-call rotation supporting the five Dover properties
  • Maintain a hands-on presence while helping prioritize and direct daily maintenance needs

Compensation & Incentives:
  • Pay Range: $28.00 - $32.00 per hour
  • Up to 100% Rent Discount
  • Property Staff Shared Renewal Commissions
  • Morgan Essentials: $300 quarterly
  • On-Call Appreciation: $15/day for holding the on-call phone
  • Medical, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule:
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Paid rotating on-call participation covering the five Dover properties
  • Must be available and prepared for emergency events
  • Schedule subject to change based on business needs

What We'll Expect From You:
  • Minimum of 3 years of relevant maintenance experience
  • Prior multifamily maintenance experience strongly preferred
  • Strong troubleshooting skills across HVAC, appliances, plumbing, electrical, and general property maintenance
  • Experience with Magic-Pak systems is a plus
  • Strong organizational skills with the ability to prioritize work across multiple communities
  • High level of customer service and comfort interacting with residents, office team members, vendors, and leadership
  • Strong technology proficiency, including property management/work order systems and accurate documentation
  • Active and valid driver's license and personal vehicle
  • HVAC/EPA certification preferred
  • CPO and additional maintenance-related certifications are a plus

#AC6304
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states - the company is consistently one of the largest owners of multifamily in the country.
Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.

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