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Service Manager Jobs in Remote, OR (NOW HIRING)

Walgreens

Pharmacy Operations Manager

North Bend, OR · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Panda Restaurant Group

Service Team

Roseburg, OR

$15 - $20/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

CHIPOTLE

Service Leader

Roseburg, OR · On-site

$16.25 - $21.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Opportunities for advancement (80% of managers started as Crew) WHO WE ARE Chipotle Mexican Grill ...

Chipotle

Service Leader

Roseburg, OR · On-site

$15.25 - $20/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ... Opportunities for advancement (80% of managers started as Crew) WHO WE ARE Chipotle Mexican Grill ...

Under Armour

Lead, Product Manager - Platform Services

OR · On-site +1

$125K - $165K/yr

Experience with platform or service-oriented architecture within digital or ecommerce environments ... Strong stakeholder management and executive communication skills * Advanced analytical skills with ...

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

Bell and Howell

Field Service Technician

Roseburg, OR · On-site

Provide support by managing parts inventory, customer service calls and preventative maintenance schedules. * Foster positive customer relations and a high degree of customer satisfaction by ...

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All JobsService JobsService Manager JobsService Manager Jobs in Remote, OR

Service Manager information

See Remote, OR salary details

$33K

$69.9K

$118.4K

How much do service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service manager in Remote, OR is $69,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $80,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Remote, OR?

The most popular types of Service jobs in Remote, OR are:

What job categories do people searching Service Manager jobs in Remote, OR look for?

The top searched job categories for Service Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Service Manager jobs?

Cities near Remote, OR with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $69,902 per year, or $33.6 per hour.

Principal Product Manager, Network-as-a-Service

Lumen Technologies

OR • Remote

$152K - $202K/yr

Full-time

Medical, Life

This job post has expired today. Applications are no longer accepted.

Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

12th of 101 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

Lumen is seeking a Principal Product Manager to help define and execute the strategy, roadmap, and commercialization of our Network-as-a-Service (NaaS) portfolio. This leader will be responsible for driving the evolution of digital, self-service networking experiences that enable customers to provision, modify, monitor, and optimize network services on demand.

The ideal candidate combines deep product management expertise with experience in networking, cloud connectivity, APIs, platforms, digital customer experiences, and recurring consumption-based business models. They will work closely with engineering, architecture, sales, finance, operations, legal, and executive leadership to deliver innovative products that accelerate Lumen's transformation toward software-defined, consumption-based networking. NaaS at Lumen focuses on delivering real-time, self-service, scalable control of network services through a digital platform and includes services such as Internet On-Demand, Ethernet On-Demand, and Multi-Cloud Gateway.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities
  • Define and execute the product strategy, vision, and multi-quarter roadmap for Network-as-a-Service (NaaS) capabilities, aligning customer needs, market trends, technology innovation, and business objectives.
  • Lead the end-to-end product lifecycle, from concept and business case development through launch, commercialization, adoption, and ongoing optimization.
  • Partner with customers, industry stakeholders, and cross-functional teams to identify opportunities for differentiated services, improved user experiences, and new revenue growth.
  • Drive roadmap execution across product, platform, digital experience, and operational workstreams, ensuring delivery of scalable, secure, and reliable solutions.
  • Champion customer-centric, API-first, and automation-driven experiences, leveraging AI, analytics, and modern product practices to improve customer outcomes and operational efficiency.
  • Lead cross-functional alignment across Product, Engineering, Architecture, Sales, Finance, Operations, Security, and other stakeholders to deliver strategic initiatives and successful go-to-market outcomes.
  • Establish and monitor product performance metrics, including adoption, revenue, customer satisfaction, operational efficiency, and business value, providing insights and recommendations to executive leadership.
What We Look For in a Candidate
  • Bachelor's degree in Business, Engineering, Computer Science, Telecommunications, or related field.
  • 8+ years of product management experience, including ownership of complex technology products.
  • Experience building and managing B2B SaaS, platform, cloud, networking, telecom, or infrastructure products.
  • Demonstrated ability to define strategic roadmaps and lead cross-functional execution.
  • Strong analytical, financial, and business case development skills.
  • Experience working with Agile development teams and modern product development methodologies.
  • Ability to influence senior leaders and drive alignment across matrixed organizations.
  • Exceptional communication and executive presentation skills.
Preferred Qualifications
  • Experience with telecommunications, cloud networking, or NaaS solutions.
  • Knowledge of APIs, orchestration platforms, automation frameworks, and digital ecosystems.
  • Experience with consumption-based, recurring revenue, or platform business models.
  • Familiarity with cloud providers such as AWS, Azure, and Google Cloud.
  • MBA or advanced technical degree.
  • Experience leading strategic transformation initiatives within large enterprises.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$152,066 - $202,755 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$159,670 - $212,893 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$167,273 - $223,031 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits Bonus Structure

Requisition #: 343100

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What Lumen Technologies employees say

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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