We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Oak Park, IL · On-site
$19.57 - $29.36/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Oak Park, IL · On-site
$19.57 - $29.36/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Broadview, IL · On-site
$60K - $70K/yr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...
New
Service Manager
Broadview, IL · On-site
$60K - $70K/yr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...
New
Service Manager
Lombard, IL · On-site
$70 - $90/hr
Overview While upholding department and company policies, the Service Manager role is responsible for meeting or exceeding performance goals by providing guidance, mentoring, and training to their ...
Service Manager
Lombard, IL · On-site
$70 - $90/hr
Overview While upholding department and company policies, the Service Manager role is responsible for meeting or exceeding performance goals by providing guidance, mentoring, and training to their ...
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...
Service Manager
Bolingbrook, IL · On-site
$90 - $130/hr
The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...
Service Manager
Bolingbrook, IL · On-site
$90 - $130/hr
The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...
Service Manager
Oak Park, IL · On-site
$19.57 - $29.36/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Oak Park, IL · On-site
$19.57 - $29.36/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Broadview, IL · On-site
$60 - $70/hr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...
New
Service Manager
Broadview, IL · On-site
$60 - $70/hr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...
New
Service Manager
Wauconda, IL · On-site
$65K - $80K/yr
Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...
Quick apply
Service Manager
Wauconda, IL · On-site
$65K - $80K/yr
Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...
Service Manager
Lincolnwood, IL · On-site
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Lincolnwood, IL · On-site
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Wauconda, IL · On-site
Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...
New
Service Manager
Wauconda, IL · On-site
Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...
New
Service Manager
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
$15K/mo
Job LocationTrek Store Algonquin Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
$15K/mo
Job LocationTrek Store Algonquin Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Chicago, IL · On-site
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Chicago, IL · On-site
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Bolingbrook, IL · On-site
The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...
Service Manager
Bolingbrook, IL · On-site
The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...
Service Manager
Evanston, IL · On-site
$95K - $110K/yr
American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will ...
Quick apply
Service Manager
Evanston, IL · On-site
$95K - $110K/yr
American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will ...
Service Manager
Bolingbrook, IL · On-site
$95 - $125/hr
The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...
Service Manager
Bolingbrook, IL · On-site
$95 - $125/hr
The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...
Service Manager
Lincolnwood, IL · On-site
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Lincolnwood, IL · On-site
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Lincolnwood, IL · On-site
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Lincolnwood, IL · On-site
$22.66 - $33.99/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Chicago, IL · On-site
$21 - $26/hr
Job Location Trek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Chicago, IL · On-site
$21 - $26/hr
Job Location Trek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager information
See Mount Prospect, IL salary details
$32.8K - $40.5K
6% of jobs
$40.5K - $48.2K
11% of jobs
$52K is the 25th percentile. Wages below this are outliers.
$48.2K - $56K
16% of jobs
$56K - $63.7K
16% of jobs
The median wage is $63.9K / yr.
$63.7K - $71.4K
15% of jobs
$77.2K is the 75th percentile. Wages above this are outliers.
$71.4K - $79.1K
14% of jobs
$79.1K - $86.8K
9% of jobs
$86.8K - $94.6K
5% of jobs
$94.6K - $102.3K
4% of jobs
$102.3K - $110K
2% of jobs
$110K - $117.7K
1% of jobs
$32.8K
$69.5K
$117.7K
How much do service manager jobs pay per year?
As of Sep 5, 2026, the average yearly pay for service manager in Mount Prospect, IL is $69,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $80,000.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Mount Prospect, IL?
The most popular types of Service jobs in Mount Prospect, IL are:
What are popular job titles related to Service Manager jobs in Mount Prospect, IL?
For Service Manager jobs in Mount Prospect, IL, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Mount Prospect, IL look for?
The top searched job categories for Service Manager jobs in Mount Prospect, IL are:
What cities near Mount Prospect, IL are hiring for Service Manager jobs?
Cities near Mount Prospect, IL with the most Service Manager job openings:
Full-time
Medical, Dental, Retirement, PTO
Re-posted 12 days ago
Job description
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on training and following process.
BENEFITS
-
Health, Medical and Dental
-
401K Plan
-
Vacation
-
Growth opportunities
-
Employee vehicle purchase plans
-
Family owned and operated
-
Long term job security
RESPONSIBILITIES
-
Ensure customers receive prompt, courteous, and effective service
-
Serve as a liaison between technicians and customers
-
Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
-
Manage and hire technicians and service advisors
-
Interview and make new hires
-
Distribute work between technicians
-
Prioritize required services
-
Ensure customers have a positive dealership experience
-
Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
-
Spend quality time building relationships with the customers
REQUIREMENTS
-
Technical automotive knowledge
-
Demonstrated ability to manage others
-
Organized and friendly personality
-
Dealership experience preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.