ZipRecruiter

Log In

1

Service Manager Jobs in Mount Prospect, IL (NOW HIRING)

Methods Machine

Service Manager

Gilberts, IL · On-site

$115K - $135K/yr

Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with ...

Texas Roadhouse

Service Manager

Countryside, IL · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

New

Wickstrom Ford

Service Manager

Barrington, IL

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Wickstrom Ford

Service Manager

Barrington, IL

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Atlas Bobcat, LLC

Service Manager

Wauconda, IL

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service ...

Texas Roadhouse

Service Manager

Naperville, IL · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Atlas Bobcat

Service Manager

Wauconda, IL · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...

Xylem

Service Manager

Bolingbrook, IL · On-site

  • Medical

  • Dental

  • Vision

The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...

Trek Bicycle

Service Manager

Algonquin, IL · On-site

$15K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Location Trek Store Algonquin Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

Atlas Companies

Service Manager

Wauconda, IL · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service department ...

Trek Bicycle Corporation

Service Manager

Algonquin, IL

$15K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job LocationTrek Store Algonquin Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

Xylem

Service Manager

Bolingbrook, IL · On-site

  • Medical

  • Dental

  • Vision

The Service Manager will be responsible for providing tactical and strategic level management and leadership to fieldservice professionals at a larger site and/or multiple locations, with ...

American Vintage Home

Service Manager

Evanston, IL

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will ...

Trek Bikes

Service Manager

Algonquin, IL

$15K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job LocationTrek Store Algonquin Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

S and J Plumbing

Service Manager

Arlington Heights, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Manager You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal ...

American Vintage Home

Service Manager

Evanston, IL · On-site

$20K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will ...

S and J Plumbing

Service Manager

Arlington Heights, IL · On-site

$100/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Manager You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal ...

Tuffy Tire and Auto Service

Automotive Service Manager

IL · On-site

$70K - $120K/yr

  • Medical

  • Retirement

  • PTO

Paid time off Service Manager Overview We firmly believe that our success is a direct reflection of our talented Automotive Service Managers . If you consider yourself to be an outgoing, self ...

Berman Auto Group

Dealership Service Manager

Lincolnwood, IL · On-site

$125K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Manager Pay: $125,000 - $150,000 year Job Location: Lincolnwood, IL What's Coming: * Brand-new, state-of-the-art facility * 30+ service bays * Union-represented shop once we move to Chicago ...

Hobby Lobby Careers

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

previous pagenext page

Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Mount Prospect, IL

Service Manager information

See Mount Prospect, IL salary details

$32.8K

$69.5K

$117.7K

How much do service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service manager in Mount Prospect, IL is $69,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Mount Prospect, IL?

The most popular types of Service jobs in Mount Prospect, IL are:

What are popular job titles related to Service Manager jobs in Mount Prospect, IL?

For Service Manager jobs in Mount Prospect, IL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Mount Prospect, IL look for?

The top searched job categories for Service Manager jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Service Manager jobs?

Cities near Mount Prospect, IL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,515 per year, or $33.4 per hour.

Service Manager

Methods Machine

Gilberts, IL • On-site

$115K - $135K/yr

Full-time

Posted 22 days ago

Job description

Job Type
Full-time
Description
Methods Machine Tools was established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America.
Job Summary:
Methods Machine Tools is seeking a dynamic and multi-talented Service Manager to lead and support our team of field service technicians. This role offers an exciting opportunity for individuals with prior people management experience. The ideal candidate will possess solid knowledge of mechanical, hydraulic, pneumatic, electric, and electronic systems and excel in managing people and priorities in a fast-paced environment. Superior organization skills, ability to supervise and motivate field technicians and juggle multiple priorities in a rapidly changing environment are required. This position includes some "Field Service" when our Techs need help as well as some customer visit. Applicants should expect 10-20% overnight travel. Destinations are mostly domestic but some international trips to work with vendors on new machinery and improvements is required.
Duties/Responsibilities:
Team Leadership:
  • Supervise, mentor, and motivate a team of field service technicians to deliver high-quality service.
  • Provide guidance and training to technicians, ensuring continuous development and skill enhancement.
  • Foster a positive and collaborative team environment.

Technical Oversight:
  • Offer technical support and problem-solving assistance to field technicians as needed.
  • Maintain a working knowledge of mechanical, hydraulic, pneumatic, electrical, and electronic systems, including motion controls, relay logic, and Windows PCs.
  • Collaborate with other departments to resolve technical challenges and ensure customer satisfaction.

Operational Management:
  • Oversee schedule creation and prioritization of service calls and technician assignments to meet customer needs and deadlines.
  • Monitor performance metrics and ensure adherence to service standards and KPIs.
  • Oversee the efficient use of resources, tools, and equipment.

Customer Relations:
  • Act as a liaison between customers and technicians, addressing concerns and ensuring service excellence.
  • Ensure prompt and effective resolution of customer issues.
  • Build and maintain strong customer relationships through professional and responsive communication.

Administrative Duties:
  • Maintain accurate records of service activities, technician schedules, and customer interactions.
  • Prepare reports on team performance, service trends, and operational improvements.
  • Assist in budgeting and resource planning for the field service department.

Continuous Improvement:
  • Identify opportunities to enhance service processes and implement best practices.
  • Stay updated on industry trends and advancements to keep the team at the forefront of technical expertise.

Required Skill/Abilities:
  • Superior organizational and multitasking abilities.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving and decision-making capabilities in high-pressure environments.

Minimum Education and Experience:
  • Associate's or Bachelor's degree in Engineering, Technical Studies, or a related field preferred; equivalent experience will be considered.
  • Prior experience managing or supervising technical teams is preferred.
  • Strong technical background in mechanical, hydraulic, pneumatic, electric, or electronic systems.
  • Experience with motion controls, relay logic, and Windows PCs is a plus.

Supervisory Responsibilities:
  • Will be tasked with leading a group of Service Technicians/Engineers.

Travel Requirements:
  • Up to 20% Travel
  • Some international travel will be required.

Salary:
$115,923.20 - $135,922.50 per year
The listed salary range represents our good faith estimate for this position. Final compensation will be determined based on a candidate's experience, skills, and qualifications, and may exceed the posted range for highly qualified candidates.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Additional Information
This job description is designed to provide an overview of basic skills, experiences and education required to perform the job and is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee to perform the essential functions of the job. In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements .
Methods Machine is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Apply