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Service Manager Jobs in Lyons, IL (NOW HIRING)

American Vintage Home

Service Manager

Evanston, IL · On-site

$95K - $110K/yr

American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will ...

Ebro Electronic GmbH

Service Manager

Bolingbrook, IL · On-site

$95 - $125/hr

The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...

Bridgestone Americas, Inc.

Service Manager

Lincolnwood, IL · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc

Service Manager

Lincolnwood, IL

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Trek Bicycle

Service Manager

Chicago, IL · On-site

$21 - $26/hr

Job Location Trek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

Bridgestone

Service Manager

Oak Park, IL · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone America, Inc.

Service Manager

Chicago, IL · On-site

$64.93/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

TruGreen

Service Manager

Midlothian, IL · On-site

Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.

Xylem

Service Manager

Bolingbrook, IL · On-site

The Service Manager will be responsible for providing tactical and strategic level management and leadership to fieldservice professionals at a larger site and/or multiple locations, with ...

American Vintage Home

Service Manager

Evanston, IL · On-site

$20K/mo

American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will ...

Air Comfort, Inc

Service Manager

Evanston, IL · On-site

$66 - $110/hr

American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will ...

S-and-J-Plumbing

Service Manager

Arlington Heights, IL · On-site

$100 - $140/hr

Service Manager You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal ...

S and J Plumbing

Service Manager

Arlington Heights, IL · On-site

$100 - $140/hr

Service Manager You're the BEST and you want to join a team that appreciates you, where you can create your own opportunities. S&J Plumbing is looking for a Service Manager to build and lead an ideal ...

Midas BRATCHER

Automotive Service Manager

Orland Park, IL · On-site

$55 - $75/hr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Midas BRATCHER

Automotive Service Manager

Orland Park, IL · On-site

$75K - $125K/yr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Midas

Automotive Service Manager

Orland Park, IL · On-site

$75K - $125K/yr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

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All JobsService JobsService Manager JobsService Manager Jobs in Lyons, IL

Service Manager information

See Lyons, IL salary details

$33K

$70K

$118.6K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Lyons, IL is $70,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
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Service Manager jobs near you

Service Manager

American Vintage Home

Evanston, IL • On-site

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

No experience required! One on one training provided!

American Vintage Home is seeking a results-driven Service Manager who is ready to lead, motivate, and inspire a high-performing team of technicians. We value great leadership for this role. You will receive one on one training with our industry leading experts to make you excel in this role.
We’re looking for a people-focused leader with a grounded and approachable demeanor, who is passionate about fostering growth, holding themselves and their team accountable, and delivering exceptional results. This leader will also be instrumental in instilling pride in the trades by emphasizing their value and importance to the team, ensuring they feel appreciated and empowered. If you thrive on driving excellence and achieving goals while maintaining a collaborative and customer-focused culture, we want to hear from you!
Join a company that truly values its leaders with exceptional benefits, year-round stability, and a growth-focused environment.
Who We Are
For decades American Vintage Home has been the premier home services company serving the North Shore of Chicago and beyond. Our success is built on valuing our customers and appreciating our team.
Location: Evanston, Illinois
Schedule: Monday-Friday, 7:00 am – 5:30 pm, plus 1 Saturday per month
What’s in it for You:

  • Top Compensation: Up to $110,000 + a potential of $20,000 in bonuses
  • Company-Paid Insurance Premiums: 100% for Employees, 90% for Families (Medical/Dental/Vision)
  • 401(k) Retirement Savings with Employer Match
  • Paid Time Off: PTO earned weekly + 6 Paid Holidays + Your Birthday!
Responsibilities:
  • Motivate and mentor technicians, creating personalized career development plans.
  • Instill a sense of pride in the trades and demonstrate the value technicians bring to the company and customers.
  • Hold the team and yourself accountable for achieving high-quality service and timely results.
  • Act as the go-to resource for technician questions during and after hours.
  • Monitor service calls to ensure excellence in execution and customer satisfaction.
  • Conduct performance reviews, set measurable goals, and identify opportunities for growth.
  • Manage ride-along and after-hours schedules effectively.
  • Collaborate on hiring and onboarding to build a strong team.
Requirements:
  • Minimum 5 years of management experience, preferably in a related home services field
  • Grounded, approachable leadership style with a people-first mindset
  • Strong ability to communicate the value of the trades and foster a sense of pride and belonging among technicians
  • Ability to stay results-driven while fostering a collaborative and positive team environment
  • Exceptional organizational skills with a solution-oriented mindset
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Availability for occasional weekends and after-hours work

We are an equal-opportunity employer and are excited to welcome a leader who is committed to excellence, growth, and empowering their team.