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Service Manager Jobs in Lockport, IL (NOW HIRING)

AHW LLC

Service Manager

Manteno, IL · On-site

$65K - $100K/yr

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

Bridgestone Americas, Inc

Service Manager

Glen Ellyn, IL

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Xylem

Service Manager

Bolingbrook, IL · On-site

The Service Manager will be responsible for providing tactical and strategic level management and leadership to field service professionals at a larger site and/or multiple locations, with ...

Bridgestone Americas, Inc.

Service Manager

Bolingbrook, IL · On-site

$21.63 - $32.45/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Texas Roadhouse

Service Manager

Aurora, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

AHW LLC

Service Manager

Manteno, IL · On-site

$65K - $100K/yr

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable ...

Bridgestone Americas, Inc

Service Manager

Bolingbrook, IL · On-site

$21.63 - $32.45/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone

Service Manager

Glen Ellyn, IL · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Xylem

Service Manager

Bolingbrook, IL

The Service Manager will be responsible for providing tactical and strategic level management and leadership to fieldservice professionals at a larger site and/or multiple locations, with ...

Midas BRATCHER

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Midas

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Midas

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Midas

Automotive Service Manager

Batavia, IL · On-site

$55K - $65K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Transdev

Customer Service Manager

Tinley Park, IL

$33.97 - $41.51/hr

Customer Service Manager Transdev in Tinley Park, IL is looking for a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities ...

New

Elmhurst Acura Kia

Automotive Service Manager

Elmhurst, IL · On-site

$120K - $160K/yr

DEALERSHIP NAME*, The Automotive Service Manager is the leader of the Service Department within Napleton's dealerships. This role drives the performance of the Service Area by attracting, developing ...

Elmhurst Acura Kia

Automotive Service Manager

Elmhurst, IL · On-site

$120K - $160K/yr

DEALERSHIP NAME*, The Automotive Service Manager is the leader of the Service Department within Napleton's dealerships. This role drives the performance of the Service Area by attracting, developing ...

Elmhurst Acura Kia

Automotive Service Manager

Elmhurst, IL · On-site

$120K - $160K/yr

DEALERSHIP NAME*, The Automotive Service Manager is the leader of the Service Department within Napleton's dealerships. This role drives the performance of the Service Area by attracting, developing ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Lockport, IL

Service Manager information

See Lockport, IL salary details

$33.1K

$70.2K

$118.9K

How much do service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service manager in Lockport, IL is $70,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $80,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Lockport, IL? The most popular types of Service jobs in Lockport, IL are:
What are popular job titles related to Service Manager jobs in Lockport, IL? For Service Manager jobs in Lockport, IL, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Lockport, IL look for? The top searched job categories for Service Manager jobs in Lockport, IL are:
What cities near Lockport, IL are hiring for Service Manager jobs? Cities near Lockport, IL with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Lockport, IL as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,178 per year, or $33.7 per hour.

Service Manager

AHW LLC

Manteno, IL • On-site

$65K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Description:

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.


Responsibilities:

  • Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
  • Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
  • Monitors Service Department metrics monthly to ensure achievement of department goals
  • Coordinates customer clinics, field days, and related promotional events
  • Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
  • Reviews work orders for completeness and accuracy prior to invoicing
  • Ensures all departmental tools, equipment, and vehicles are in good working order
  • Manages recruiting, staffing and employee development activities for employees reporting to this position
  • Maintains a safe working environment and adheres to company safety program at all times
  • Performs other duties as assigned
Requirements:

Experience, Education, Skills and Knowledge:

  • 3+ years experience in Service Department operations
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Familiar with John Deere and competitive products
  • Basic understanding of financial principles relative to Service Department operations
  • Ability to analyze and interpret internal reports
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • Associate degree or equivalent experience


The pay range for this position is $65,000 - $100,000 annually. The base pay offered will be determined in good faith and takes into account internal equity, as well as job-related factors such as the candidate's knowledge, skills, experience, and qualifications.


Benefits: We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.

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