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Service Manager Jobs in Lockport, IL (NOW HIRING)

Romeoville Toyota

Service Manager

Romeoville, IL

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Romeoville Toyota

Service Manager

Romeoville, IL

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Romeoville Toyota

Service Manager

Romeoville, IL · On-site

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Romeoville Toyota

Service Manager

Romeoville, IL · On-site

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Texas Roadhouse

Service Manager

Tinley Park, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Joliet, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

M&K Truck Centers

Service Manager

Alsip, IL · On-site

$100K - $120K/yr

As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...

Cintas

Service Manager

Bedford Park, IL · On-site

$74K - $99K/yr

Requisition Number: 225874 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Texas Roadhouse

Service Manager

Joliet, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

PremiStar

Service Manager

Frankfort, IL · On-site

The Service Manager leads staff members who install, repair, and maintain heating and air conditioning systems in commercial buildings. This manager routinely works directly with service and install ...

Bridgestone

Service Manager

Bolingbrook, IL · On-site

$21.63 - $32.45/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Bridgestone Americas, Inc.

Service Manager

Glen Ellyn, IL · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

M&K Truck Centers

Service Manager

Alsip, IL · On-site

As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...

Mobility Works

Service Manager

Plainfield, IL · On-site

$75K - $80K/yr

MobilityWorks is currently in search of a Service Manager. We prioritize a healthy work-life balance with regular business hours, allowing you to spend more quality time with your family or engage in ...

Texas Roadhouse

Service Manager

Naperville, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Tinley Park, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Momotaro - Chicago

Service Manager

Chicago, IL · On-site

Boka Restaurant Group and 'Jean Banchet Award of Culinary Excellence' winner, Chef Gene Kato, are currently seeking a Service Manager to join the team of Momotaro , located in Chicago's famed Fulton ...

Bridgestone Americas, Inc

Service Manager

Mokena, IL · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

AHW LLC

Service Manager

Manteno, IL · On-site

$65K - $100K/yr

Description Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

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All JobsService JobsService Manager JobsService Manager Jobs in Lockport, IL

Service Manager information

See Lockport, IL salary details

$33.1K

$70.2K

$118.9K

How much do service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service manager in Lockport, IL is $70,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $80,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Lockport, IL? The most popular types of Service jobs in Lockport, IL are:
What are popular job titles related to Service Manager jobs in Lockport, IL? For Service Manager jobs in Lockport, IL, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Lockport, IL look for? The top searched job categories for Service Manager jobs in Lockport, IL are:
What cities near Lockport, IL are hiring for Service Manager jobs? Cities near Lockport, IL with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Lockport, IL as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,178 per year, or $33.7 per hour.

Service Manager

Castle Chrysler Dodge Jeep Ram of Naperville

Naperville, IL • On-site

$130K - $180K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Service Manager 

Ready to make an impact? Take the next step in your career by joining our team at Castle Automotive Group. 

We're looking for a Service Manager who is a results-driven leader with a proven ability to coach, mentor, and develop  high-performing teams. 

What's In It For You: 

  • Competitive pay plans 
  • 401(K), employer match 
  • Major medical and Dental (50% employee paid premium), and Vision insurance options 
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more) 
  • Life Insurance 
  • Paid Time Off 
  • Employee vehicle purchase discounts 
  • Flexible work schedule 
  • Career advancement 
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being 

As a Service Manager, you’ll:

  • Assess present and future needs, trends, problems, and profit opportunities of the service department • Establish short and long-term operating and financial objectives for the service department, within the  Company's overall plans and policies
  • Ensure that approved policies and objectives are clearly understood and effectively applied within the  department
  • Formulate annual and monthly sale/profit objectives and expense budgets in accordance with company  objectives
  • Review and appraise the results of the activities within the departments and take appropriate action as  necessary
  • Select, coach, lead, train, and supervise shop personnel 
  • Work to consistently improve CSI and performance of advisors
  • Communicate with staff and customers in a friendly and professional manner 
  • Provides high-level service to both internal and external customers 

What You’ll Bring to the Team: 

  • 3-5 years of experience as a Service Manager, Shop Foreman, or related role in a dealership service department 
  • CDK experience is preferred 
  • Familiarity with customer service standards and processes 
  • Strong work ethic and willingness to get the job done 
  • Eager to improve in a dynamic work environment 
  • Strong interpersonal and time management skills 
  • Proven high CSI 
  • Extremely focused on following and guarding processes 

Service Manager: $130K - $180K 

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts 

To learn more about us visit: https://jointeamcastle.com/ 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,  or any other characteristic protected by federal, state or local laws. 

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