ZipRecruiter

Log In

1

Service Manager Jobs in Champaign, IL (NOW HIRING)

Fairstead ESC LLC

Service Manager

Champaign, IL

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...

Texas Roadhouse

Service Manager

Champaign, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Champaign, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Fairstead ESC LLC

Service Manager

Champaign, IL · On-site

$27 - $29/hr

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...

TruGreen

Service Manager

Champaign, IL

Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.

Fairstead ESC LLC

Service Manager

Champaign, IL · On-site

$27 - $29/hr

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure ...

TruGreen

Service Manager

Champaign, IL · On-site

Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.

Birkey's Farm Stores

Service Manager

Urbana, IL · On-site

$70 - $90/hr

Installation - Maint - Repair POSITION SUMMARY Manages and directs all aspects of the Service Department in a manner which ensures maximum benefits and profitability to the company. Coordinates ...

New

BIRKEYS FARM STORE

Service Manager

Urbana, IL · On-site

Manages and directs all aspects of the Service Department in a manner which ensures maximum benefits and profitability to the company. Coordinates, motivates, and develops service department staff in ...

BIRKEYS FARM STORE

Service Manager

Urbana, IL · On-site

$70K - $90K/yr

Manages and directs all aspects of the Service Department in a manner which ensures maximum benefits and profitability to the company. Coordinates, motivates, and develops service department staff in ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Urbana Autopark

Automotive Service Manager

Urbana, IL · On-site

$120K - $170K/yr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l ocated at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

Napleton Nissan

Automotive Service Manager

Urbana, IL · On-site

$120 - $170/hr

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager l located at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department ...

New

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Champaign, IL

Service Manager information

See Champaign, IL salary details

$33K

$70.1K

$118.7K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Champaign, IL is $70,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Champaign, IL?

The most popular types of Service jobs in Champaign, IL are:

What are popular job titles related to Service Manager jobs in Champaign, IL?

For Service Manager jobs in Champaign, IL, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Champaign, IL look for?

The top searched job categories for Service Manager jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for Service Manager jobs?

Cities near Champaign, IL with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Champaign, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,543 per year, or $31.5 per hour.

Service Manager

Fairstead ESC LLC

Champaign, IL

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

  • Supervision of other maintenance employees. 
  • Taking a leadership position on special projects. 
  • Perform a variety of skilled maintenance and repair tasks.  
  • Strong knowledge of accident and safety precautions.  
  • Proficient in a specific trade with general maintenance and repair skills. 
  • Work independently on routine projects and receive assistance for more complex projects. 
  • Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

  • Generous employer contribution for Medical Insurance through Meritain Health.
  • Employer Paid Vision Plans. 
  • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 
  • 12+ paid Holidays. 
  • 15 days of PTO. 
  • 7 Sick days. 
  • Employer Paid Life Insurance. 
  • Flexible Spending Account. 
  • Nationwide Pet Insurance. 
  • Disability Insurance. 
  • Laser Correction Discount. 
  • Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

  • Three (3) years experience in property maintenance. 
  • Proficient in a specific trade with general maintenance and repair skills. 
  • Knowledge of tools, techniques, and terminology of building and mechanical trades. 
  • Strong knowledge of accident and safety precautions.  
  • Knowledge and experience using a variety of tools and equipment to complete tasks.  
  • Great organization and project management skills. 
  • Able to implement and improve policies and procedures. 
  • Proficient in Microsoft Office Suite. 
  • Being knowledgeable in Yardi Software a plus. 

#Indeed

Apply