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Service Manager Jobs in Lethbridge, AB (NOW HIRING)

Td

Manager, Customer Experience

Lethbridge, AB

CA$57K - CA$80K/yr

... services, products, and solutions to existing or prospective TD customers. At the branch, we ... If so, then apply with us today for the position of Manager Customer Experience and offer your ...

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All JobsService JobsService Manager JobsService Manager Jobs in Lethbridge, AB

Service Manager information

See Lethbridge, AB salary details

$24.4K

$58.7K

$94.2K

How much do service manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for service manager in Lethbridge, AB is $58,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,920.00 and $70,272.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Lethbridge, AB? The most popular types of Service jobs in Lethbridge, AB are:
What cities near Lethbridge, AB are hiring for Service Manager jobs? Cities near Lethbridge, AB with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Lethbridge, AB as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,695 per year, or $28.2 per hour.

Support Services Manager, CSNM

McKenzie Health Care Recruitment Inc.

Lethbridge, AB

$34 - $36/hr

Full-time

Re-posted 28 days ago

Job description

Support Services Manager, CSNM


Location: Lethbridge, Alberta
Salary: $34 to 36 per hour + comprehensive benefits
Hours: Full-time, 37.5 hours/week 

Join a welcoming senior care home in Lethbridge as our Support Services Manager, CSNM. Lead essential non-clinical departments including dietary, housekeeping, laundry, and maintenance to ensure a safe, sanitary, and comfortable environment for residents.

Key Support Service Manager Responsibilities:

  • SSM, CSNM oversees aily operations, staff scheduling, and performance management
  • Support Services Manager ensures full compliance with food safety, infection control, and sanitation standards
  • SSM, CSNM manages budgets encompassing food costs, supplies, and equipment maintenance
  • Support Services Manager leads recruitment, training, and performance reviews aligned with labor agreements
  • SSM, CSNM works closely with nursing and administration to address resident needs and satisfaction
  • Support Services Manager maintains emergency preparedness protocols and building safety

Qualifications:

  • Post-secondary education in Food and Nutrition Management, Hospitality, or related field
  • Certified Canadian Society of Nutrition Management (CSNM) member
  • 2–5 years of supervisory experience, preferably in healthcare or long-term care
  • Solid understanding of infection control, OH&S legislation, financial management, and conflict resolution

Lethbridge is an attractive, sunny city in southern Alberta, known for its exceptional affordability, short commutes, and vibrant university-town atmosphere. It offers a balanced, family-friendly lifestyle that combines big-city amenities with a relaxed, close-knit community vibe, making it an excellent alternative to higher-cost metropolitan cities.

Apply confidentially:


McKenzie Health Care Recruitment Inc.
Bridging Talent and Care Since 1998


Call / Text: 604.352.8884 | Toll-free: 1.800.599.8865
Email: deb@mckenziehcr.com
Website: www.mckenziehealthcarerecruitment.com

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