ZipRecruiter

Log In

1

Service Manager Jobs in Leduc, AB (NOW HIRING)

Recruitment Partners

Service Manager

Edmonton, AB

Service Manager Our client is searching for a Service Manager to join their team. This role will be responsible for tracking and ensuring adherence to preventative maintenance and regular service ...

The Canadian Brewhouse

Service Manager

Edmonton, AB · On-site

Service Manager * Bar Manager Responsibilities: * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that 'wow' experience

The Canadian Brewhouse

Service Manager

Edmonton, AB · On-site

Service Manager Responsibilities: * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that 'wow' experience * Lead, coach ...

The Canadian Brewhouse

Service Manager

Edmonton, AB · On-site

Service Manager Responsibilities: * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that 'wow' experience * Lead, coach ...

Goodwill

Customers Service Manager

Edmonton, AB

$18/hr

Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.

Brandt

Service Writer - Truck and Tailer

Nisku, AB

This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation. Duties & Responsibilities

DMC Recruitment

Service Team Lead

Edmonton, AB

$70K - $80K/yr

Reporting to the General Manager, you'll work closely with estimators, customer service, and installation crews to keep projects running smoothly from booking through completion. This opportunity is ...

Gateway Toyota

Service Porter

Edmonton, AB

Greeting customers Placing seat covers and floor mats covers into vehicles Parking vehicles Any other duties given by the service manager Successful Candidates Possess : Valid Driver's License and a ...

Linde Group

Field Service Technician

Edmonton, AB

* You will report to the Central Region Customer Service Manager and be responsible for the installation and maintenance of bulk gas supply systems * Work on small on-site plants, food freezing ...

Linde

Field Service Technician

Edmonton, AB · On-site

* You will report to the Central Region Customer Service Manager and be responsible for the installation and maintenance of bulk gas supply systems * Work on small on-site plants, food freezing ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Leduc, AB

Service Manager information

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What cities near Leduc, AB are hiring for Service Manager jobs? Cities near Leduc, AB with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Leduc, AB as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Service Manager

Recruitment Partners

Edmonton, AB

Full-time

Re-posted 7 days ago

Job description

Service Manager
Our client is searching for a Service Manager to join their team. This role will be responsible for tracking and ensuring adherence to preventative maintenance and regular service scheduling. A successful candidate will ensure all necessary staff, parts, fluids are scheduled so that regular servicing can occur.
Your success will be defined by your ability to:
  • Coordinate activities of mechanics on repair priorities
  • Coordinate needs of the mechanics with the parts department
  • Play a direct role in educating drivers regarding proper unit care and maintenance
  • Meet with and coordinate needs of the Operations Managers from different lines of business
  • Develop enhanced preventative maintenance guidelines and protocols based upon observed experience
  • Issue work orders to mechanics for completion, ensuring completion and enter into the management software
  • Assist with interpreting parts requisitions from mechanics to parts personnel and ensure all work and parts are properly recorded
  • Review driver pre and post trips notes and issues within the system for information on needs and issues to ensure they are being completed correctly
  • Develop monthly and annual budgets, as well as sufficient inventory backstock for needed critical components that might have long delivery timelines
Your strengths include:
  • Journeyman Red Seal Mechanic certification is required
  • Experience overseeing heavy truck operations
  • Familiarity with diagnostics and repairs
  • Proficiency with various diagnostics programs, with preference given to Fleetio
If you are interested in this role and meet the above criteria, please click the “Apply” button to send your resume directly to Bobi-Jo Warner.
Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.
Accounting & Finance – Sales & Operations – Supply Chain – Human Resources – Office Support – Technology
Contact us today – Your Search Partner – www.recruitmentpartners.ca