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Service Manager Jobs in Red Deer, AB (NOW HIRING)

Brandt Tractor Ltd

Foreman

Ponoka, AB

The individual acts as the Service Manager when the Manager is away from the dealership and provide quotes and estimates to customers as required, review work orders with customers, directs closing ...

New

Walmart

(CAN) Cosmetics Associate

Red Deer, AB · On-site

CA$16.15/hr

Customer Service and Team Support Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required. Cosmetics ...

Tim Hortons

Food Service Supervisor

Innisfail, AB · On-site

We are looking for a Food Service Supervisor! As a Team Leader, you are an enthusiastic role model ... Manage the shift by ensuring your team has all the tools they need to succeed * Follow Tim Hortons ...

Tim Hortons

Food Service Supervisor

Bowden, AB

We are looking for a Food Service Supervisor! As a Team Leader, you are an enthusiastic role model ... Manage the shift by ensuring your team has all the tools they need to succeed * Follow Tim Hortons ...

REIC

Field Service Technician

Red Deer, AB · On-site

Career advancement opportunities into Senior Technician, Technical Trainer, or Service Management roles What You'll Do As a Field Service Technician, you'll work directly with customers to ensure our ...

REIC

Field Service Technician

Red Deer, AB · On-site

$30 - $35/hr

Ability to work independently while managing multiple priorities.Comfortable using laptops, mobile ... Take pride in delivering outstanding customer service.Want to travel and experience different job ...

Tim Hortons

Food Service Supervisor

Red Deer, AB · On-site

CA$16.50/hr

We are currently looking for Full Time Food Service Supervisors at all locations! You should have working availability Monday through Sunday early morning/afternoon/evening shifts. This is a great ...

Tim Hortons

Food Service Supervisor

Penhold, AB · On-site

CA$16.50/hr

We are currently looking for Full Time Food Service Supervisors at all locations! You should have working availability Monday through Sunday early morning/afternoon/evening shifts. This is a great ...

Tim Hortons

Food Service Supervisor

Rimbey, AB · On-site

CA$17 - CA$19/hr

This position will be responsible for leading a larger team to accomplish our second to none service standard and delivering great dine in, drive thru, take out, and delivery guest experiences. We ...

Walmart

(CAN) Cashier

Red Deer, AB · On-site

CA$16.15/hr

... Service Manager as required. The minimum rate of pay for this position starts from $16.15. Le taux horaire minimum pour ce poste debute a 16.15. Minimum Qualifications... Outlined below are the ...

Walmart

(CAN) Cashier

Red Deer, AB · On-site

CA$16.15/hr

... Service Manager as required. The minimum rate of pay for this position starts from $16.15. Le taux horaire minimum pour ce poste debute a 16.15. Minimum Qualifications... Outlined below are the ...

Walmart

(CAN) Self Checkout Attendant

Red Deer, AB · On-site

CA$16.15/hr

Clearly explain any interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service Manager. Respond to EAS Alerts and Complete Documentation Responds to EAS ...

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Service Manager information

See Red Deer, AB salary details

$25K

$60.1K

$96.5K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Red Deer, AB is $60,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Red Deer, AB?

The most popular types of Service jobs in Red Deer, AB are:

What job categories do people searching Service Manager jobs in Red Deer, AB look for?

The top searched job categories for Service Manager jobs in Red Deer, AB are:

What cities near Red Deer, AB are hiring for Service Manager jobs?

Cities near Red Deer, AB with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Red Deer, AB as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $60,138 per year, or $28.9 per hour.

Service Manager - Agriculture

Brandt Tractor Ltd

Olds, AB

Full-time

Medical, Dental, Retirement

Posted 2 days ago

New

Job description

Brandt is currently seeking a Service Manager for our Olds Agriculture location.
The Service Manager will be responsible for managing the sales and delivery of agriculture equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and the day-to-day activities of foremen, leadmen, service writers, and shop, field, and resident mechanics.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization.  We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve.  And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For
  • Managing service workflow
  • Enforcing standards, policies, and reporting practices are followed to established standards
  • Development and management of the Service Department budget to meet financial and operational goals
  • Preparing quotes for customer work orders; opening & closing work orders
  • Inspect/operate customer equipment as part of resolving concerns/diagnostics
  • Monitor service revenue and expenses monthly
  • Ensure work is performed according to established safety and industry standards
  • Review employee performance against goals on an ongoing basis
  • Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment
What We Look For
  • Demonstrates a strong commitment to occupational health and safety
  • 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson agriculture mechanic, combined with 3 years’ management/supervisory experience in the agriculture equipment industry)
  • Has a solid foundation of knowledge and skill in the operation of a heavy-duty equipment dealership
  • Demonstrated ability to organize work, set priorities, and achieve work-related objectives and goals
  • Demonstrates a strong customer service orientation and exercises sound judgment when dealing with customers
  • Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
  • Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
  • Must be able to travel to customer worksites and, as required, operate and work on or around heavy equipment
  • Must be proficient in using work-related desktop applications and web-based productivity applications
  • Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
  • A recent driver's abstract will be required
What We Offer

Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.

Continuous Learning: through on-the-job training and educational opportunities.

Opportunities for advancement within a growing company that values initiative and teamwork.

Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.

Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you.  It’s as simple as that.