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Service Manager Jobs in Lethbridge, AB (NOW HIRING)

Planet Fitness

Manager

Lethbridge, AB · On-site

We are looking for a leader who is results-oriented and committed to quality service. Essential Duties and Responsibilities: * Effectively recruit, lead, manage, communicate, train and develop an ...

WSP

Project Manager

Lethbridge, AB · On-site

In this role, you will combine technical expertise, project management, and client service to successfully deliver a diverse portfolio of projects. You will build strong relationships with clients ...

WSP

Project Manager

Lethbridge, AB

In this role, you will combine technical expertise, project management, and client service to successfully deliver a diverse portfolio of projects. You will build strong relationships with clients ...

Firehouse Subs

General Manager

Lethbridge, AB

Firehouse Subs is looking for our next great General Manager ! Founded by former firefighting ... Provide leadership to the restaurant team to consistently meet standards of superior guest service ...

Firehouse Subs

General Manager

Lethbridge, AB

Firehouse Subs is looking for our next great General Manager ! Founded by former firefighting ... Provide leadership to the restaurant team to consistently meet standards of superior guest service ...

Davis GMC Buick

Sales Manager

Lethbridge, AB

Travel Reward Program that allows you to travel on us beginning at 5 years of service ... Lead, manage and support the sales team to hold them accountable to achieving current business and ...

COBS Bread

Bakery Manager

Lethbridge, AB · On-site

Your Role as Bakery Manager Right now, we are looking for a Bakery Manager who is looking for the ... food service or the hospitality industry * You are a great communicator, problem solver and ...

COBS Bread

Bakery Manager

Lethbridge, AB · On-site

Your Role as Bakery Manager Right now, we are looking for a Bakery Manager who is looking for the ... food service or the hospitality industry * You are a great communicator, problem solver and ...

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Service Manager information

See Lethbridge, AB salary details

$24.4K

$58.7K

$94.2K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Lethbridge, AB is $58,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,920.00 and $70,272.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Lethbridge, AB?

The most popular types of Service jobs in Lethbridge, AB are:

What cities near Lethbridge, AB are hiring for Service Manager jobs?

Cities near Lethbridge, AB with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Lethbridge, AB as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,695 per year, or $28.2 per hour.

Manager

Planet Fitness

Lethbridge, AB • On-site

Full-time

Medical, PTO

Re-posted 13 hours ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 607 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

General Manager

The General Manager will oversee a beautiful $2M fitness facility with an opportunity to contribute to every level of the gym's overall success. The General Manager will lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously. This involves overseeing the entire operation of the club with the focus on providing a superior customer experience, establishing relationships within the community, developing a full staff all while staying within the operational budget set for the club. The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service. 

Essential Duties and Responsibilities:

  • Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors.
  • Ensure the club opens and closes on time as scheduled using the proper protocols.
  • Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner.
  • Promote a superior customer experience within the club
  • Complete annual Management appraisals.
  • Actively promote the Planet Fitness brand within local communities.
  • Ensure accurate and timely daily deposits.
  • Ensure and monitor compliance with all policies, procedures and standards.
  • Monitor performance and effectiveness of staff to meet or exceed revenue goals.
  • Monitor inventory in the club, ensuring there are adequate supplies.
  • Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.
  • Responsible for Brand Excellence Review coordination and on-going preparation.
  • Responsible for completing monthly self-inspections.
  • Ensure the accuracy of club documentation.

Hours (Initial training hours may vary as well as when the needs of the facility change.)

Monday: 9:00am - 7:00pm

Tuesday: 9:00am - 7:00pm

Wednesday: 9:00am - 7:00pm

Thursday: 9:00am - 5:00pm

Friday: 9:00am - 3:00pm

Saturday: OFF

Sunday: OFF

Skills

  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Basic computer, math, and communication skills required
  • Superior customer service skills, preferably in the fitness industry
  • Solid supervisory, diplomacy and listening skills
  • Basic computer proficiency (Microsoft Suite)
  • Strong problem resolution skills.
  • Hard working, goal oriented, enthusiastic, and energetic!
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Benefits

  • Competitive Salary
  • Company contribution towards health benefits
  • Paid Time Off benefits
  • Free Black Card membership and fun exercise incentives


Planet Fitness is an Equal Opportunity Employer

Minimum Qualifications

  • Two (2+) years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.
  • Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
  • A High School Diploma or Equivalent required
  • A bachelor’s degree or four years supervisor or manager experience preferred
  • Ability to travel to other clubs in Canada and the U.S. as needed

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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