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Service Manager Jobs in Kent, WA (NOW HIRING)

If so, we have the perfect job opportunity for you! We're seeking an Automotive Service Manager for our Auburn CDJR location who excels in building repeat customer sales, possesses excellent problem ...

Customer Service Manager Department: Customer Service Reports to:Director of Operations This position is responsible for all day-to-day operations of the Customer Service Department.This position ...

Service Manager | Kent, WA Full-Time | Salaried | $90,000-$110,000 Annually Every day, our Service Managers keep restaurants, cafés, and healthcare facilities across the Pacific Northwest running ...

Service Manager - Kent, WA

Kent, WA · On-site

$90K - $110K/yr

Service Manager | Kent, WA Full-Time | Salaried | $90,000-$110,000 Annually Every day, our Service Managers keep restaurants, cafés, and healthcare facilities across the Pacific Northwest running ...

Service Manager | Kent, WA Full-Time | Salaried | $90,000-$110,000 Annually Every day, our Service Managers keep restaurants, cafes, and healthcare facilities across the Pacific Northwest running ...

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

New

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where ...

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives ...

Plumbing Service Manager (4836)

Tacoma, WA · On-site

$90K - $100K/yr

As our Plumbing & Sewer Service Manager , you will lead, coach, and inspire our field service technicians to smash revenue goals and deliver exemplary customer service. You will act as the vital ...

As an Export Service Manager, you will be responsible to support assigned export dealers. Make decisions in the field that will immediately impact our customer's lives and belief in our product. You ...

As an Export Service Manager, you will be responsible to support assigned export dealers. Make decisions in the field that will immediately impact our customer's lives and belief in our product. You ...

As an Export Service Manager, you will be responsible to support assigned export dealers. Make decisions in the field that will immediately impact our customer's lives and belief in our product. You ...

Roofing Service Manager

Auburn, WA · On-site

$60K - $90K/yr

CentiMark Corporation is actively hiring an experienced Roofing Service Manager in Pasco WA! The ideal candidate will have commercial/industrial roofing experience, leadership/supervisory experience ...

JOB SUMMARY The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of ...

Showing results 41-60

Service Manager information

See Kent, WA salary details

$37.8K

$80.1K

$135.6K

How much do service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service manager in Kent, WA is $80,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $92,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Kent, WA?

The most popular types of Service jobs in Kent, WA are:

What are popular job titles related to Service Manager jobs in Kent, WA?

For Service Manager jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Kent, WA look for?

The top searched job categories for Service Manager jobs in Kent, WA are:

What cities near Kent, WA are hiring for Service Manager jobs?

Cities near Kent, WA with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $80,078 per year, or $38.5 per hour.

$26/hr

Full-time

Retirement

Posted 13 days ago


Job description

Our Company

All Ways Caring HomeCare

Overview

Who we are looking for:

The Client Care Manager is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 
External Job Description

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks
Qualifications

What you will need:

  • Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver's license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills
About our Line of Business

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Additional Job Information

At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 
Salary RangeUSD $26.00 / HourEmployment Type: FULL_TIME