ZipRecruiter

Log In

1

Service Manager Jobs in Halethorpe, MD (NOW HIRING)

Morgan Properties

Service Manager III

Baltimore, MD · On-site

$27 - $32/hr

Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount Are you a dynamic leader passionate about exceptional service and operational excellence? We're looking for a results ...

Midas

Automotive Service Manager

Towson, MD · On-site

$50K - $60K/yr

Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Recruit, hire, train, motivate ...

AUTO SENSE

Assistant Service Manager

Millersville, MD · On-site

Schedule and confirm service appointments. * Accurately input, update, and track customer information in the CRM. * Ensure all customer interactions and follow-ups are logged and well-documented.

previous page

Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Halethorpe, MD

Service Manager information

See Halethorpe, MD salary details

$32.2K

$68.3K

$115.7K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Halethorpe, MD is $68,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $78,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Halethorpe, MD?

The most popular types of Service jobs in Halethorpe, MD are:

What are popular job titles related to Service Manager jobs in Halethorpe, MD?

For Service Manager jobs in Halethorpe, MD, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Halethorpe, MD look for?

The top searched job categories for Service Manager jobs in Halethorpe, MD are:

What cities near Halethorpe, MD are hiring for Service Manager jobs?

Cities near Halethorpe, MD with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Halethorpe, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $68,340 per year, or $32.9 per hour.

Service Manager III

Morgan Properties

Baltimore, MD • On-site

$27 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Morgan Properties rating

8.1

Company rating: 8.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

64th of 209 rated real estate companies

Job description

Ready to Lead, Mentor, and Make an Impact?
Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount
Are you a dynamic leader passionate about exceptional service and operational excellence? We're looking for a results-driven Service Manager to lead our 192-unit community, ensuring smooth operations and a top-tier living experience for residents. In this role, you'll guide a dedicated team, uphold maintenance standards, and contribute to our ongoing success.
At Morgan Properties, we live by our PRIDE values Passion, Respect, Integrity, Development, and Entrepreneurial Spirit which guide how we work, grow, and support one another. From continuous growth and teamwork to accountability and leadership, these values are at the core of everything we do.
What You'll Do:
  • Lead with Purpose: As a hands-on leader, you'll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.
  • Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it's anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.
  • Exceptional Communication: You'll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.
  • Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.
  • Take Pride in Service: You will take pride in the work you do, ensuring that both the maintenance needs of the property and the development of your team are handled with the highest level of professionalism and care.

The Benefits of Employment:
  • Pay Range: $27.00-$32.00/ Per Hour
  • Up to 100% Rent Discount
  • Property Staff Shared Renewal Commissions - paid monthly
  • $300 Morgan Essentials - paid quarterly
  • On-call Appreciation: $15/day for holding the on-call phone
  • Employee Referral Payment Program - up to $750
  • Education/Tuition Reimbursement
  • Medical, Dental, and Vision benefits
  • Life/AD&D Insurance
  • Long and Short-Term Disability
  • 401(k) Retirement Plan with company match
  • Generous paid time off, including 10 holidays per year and sick leave
  • Employee Assistance Program
  • Additional employee discounts available!

Who We're Looking For:
  • Proven leadership experience in service or maintenance, preferably in a large residential setting.
  • Strong problem-solving abilities and the capacity to make timely, effective decisions.
  • Excellent communication skills for leading teams and engaging with residents.
  • Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
  • A passion for delivering outstanding customer service and upholding high standards of quality.

Qualifications:
  • Must have avalid driver's license.
  • Mustlive within a 30-minute commute of the property.
  • HVAC/EPA/CFC Certification preferred.
  • 3-5 years of managerial experience at an apartment community of 500 units or more.

#AC9907
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states - the company is consistently one of the largest owners of multifamily in the country.
Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.

What Morgan Properties employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply