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Service Manager Jobs in Draper, UT (NOW HIRING)

Jerry Seiner

Service Manager

Salt Lake City, UT · On-site

$120K/yr

Service Manager - Join Our Growing Team! Location: Jerry Seiner Dealerships Compensation: $120,000+ annually (performance-based) Jerry Seiner Dealerships is seeking an experienced Automotive Service ...

Jerry Seiner

Service Manager

Salt Lake City, UT · On-site

$120K/yr

Service Manager - Join Our Growing Team! Location: Jerry Seiner Dealerships Compensation: $120,000+ annually (performance-based) Jerry Seiner Dealerships is seeking an experienced Automotive Service ...

Sky Ford of Provo

Service Manager

Provo, UT · On-site

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

Sky Ford of Provo

Service Manager

Provo, UT · On-site

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

Sky Ford of Provo

Service Manager

Provo, UT

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

Sky Ford of Provo

Service Manager

Provo, UT · On-site

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

Bish's RV

Service Manager

American Fork, UT

$60K - $80K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

Bish's RV

Service Manager

North Salt Lake, UT · On-site

$60K - $80K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

BISHS RV INC

Service Manager

American Fork, UT

$60K - $80K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

Trek Bicycle Corporation

Service Manager

Heber, UT

$15K/mo

Job LocationTrek Store Heber City Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

BISHS RV INC

Service Manager

North Salt Lake, UT

$60K - $80K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

PARAGON PRO RENTALS LLC

Service Manager

West Jordan, UT · On-site

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling technicians, managing work orders, overseeing budgets, building strong customer relationships, coordinating ...

Bish's RV

Service Manager

North Salt Lake, UT · On-site

$60K - $80K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

Bish's RV

Service Manager

American Fork, UT · On-site

$60K - $80K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

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All JobsService Manager JobsService Manager Jobs in Draper, UT

Service Manager information

See Draper, UT salary details

$30.9K

$65.4K

$110.8K

How much do service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for service manager in Draper, UT is $65,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $75,300.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What job categories do people searching Service Manager jobs in Draper, UT look for? The top searched job categories for Service Manager jobs in Draper, UT are:
What cities near Draper, UT are hiring for Service Manager jobs? Cities near Draper, UT with the most Service Manager job openings:
Service Manager jobs near you

Service Manager

Jerry Seiner

Salt Lake City, UT • On-site

$120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Service Manager - Join Our Growing Team!

Location: Jerry Seiner Dealerships

Compensation: $120,000+ annually (performance-based)

Jerry Seiner Dealerships is seeking an experienced Automotive Service Manager to lead a high-volume, growing service department. This role is ideal for a forward-thinking leader with a growth mindset who is passionate about delivering a top-tier customer service experience, building strong team culture where employees want to stay and grow long term.

Position Overview:

As the Service Manager, you will be responsible for the overall success of the service department, ensuring smooth operations, profitability, and an outstanding customer experience. You will hire, train, and lead our service team while managing the department's financial and operational objectives. This is a hands-on role that offers the opportunity to make a significant impact as we continue to grow.

Key Responsibilities
  • Lead, coach, and develop service advisors, technicians, and support staff with a strong focus on engagement, accountability, and retention
  • Create and maintain a customer-first service culture that consistently delivers exceptional experiences that result in industry leading CSI Scores and customer retention
  • Manage daily service department operations to maximize efficiency, productivity, and profitability
  • Oversee budgeting, forecasting, and expense control
  • Implement and refine processes that support growth, consistency, and scalability
  • Set the tone for a positive workplace culture where team members enjoy coming to work and are motivated to stay long term

Qualifications

  • 2+ years of dealership service management experience (required)
  • Automotive technical or technician background preferred
  • Proven ability to lead teams, drive results, and build strong culture
  • Strong financial acumen and operational leadership skills
  • Excellent communication skills with a customer-focused mindset
  • ASE Certification preferred, not required

Why Join Jerry Seiner Dealerships?

At Jerry Seiner Dealerships, we believe in the power of team collaboration and personal growth. As a family-owned business since 1975, we provide opportunities for career advancement, professional development, and leadership training. Our culture is employee-focused, offering benefits that allow our team members to achieve their highest level of success.

Employee Benefits:
  • $120,000+ earning potential
  • Paid Time Off (PTO) that accumulates from Day 1.
  • Flexible Scheduling to promote work-life balance.
  • Educational Reimbursement for continued growth and learning.
  • Comprehensive Health, Dental, and Vision Insurance plans.
  • Employer contributions to Health Savings Accounts (HSA).
  • 401(k) Retirement Plan with employer matching.
  • Supplemental Insurance to protect you in the event of injury.
  • Employee Discounts on vehicle purchases, parts, accessories, and service.
  • Monthly Book Reimbursement to support your professional development.
  • Referral Bonuses for successful vehicle purchase referrals.
  • Closed on Sundays to encourage a healthy work-life balance.

Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.


Job Posted by ApplicantPro