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Service Manager Jobs in Decatur, IN (NOW HIRING)

Midas

Assistant Manager/ Automotive Service

Fort Wayne, IN · On-site

$45K - $55K/yr

Employee discounts Assistant Manager / Service Advisor - HIRING NOW Midas | Salary + Bonus | Start Immediately Interview Today - Start Tomorrow Fast Track to Store Manager We're looking for someone ...

Edward Rose & Sons

Service Supervisor

Fort Wayne, IN · On-site

Manage maintenance staff by setting direction, priorities, and schedules * Maintain and execute a preventative maintenance program that minimizes emergency repairs and services * Maintain community ...

Edward Rose & Sons

Service Supervisor

Fort Wayne, IN · On-site

Manage maintenance staff by setting direction, priorities, and schedules * Maintain and execute a preventative maintenance program that minimizes emergency repairs and services * Maintain community ...

Cintas

Service Supervisor

Fort Wayne, IN

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Cintas

Service Supervisor

Fort Wayne, IN · On-site

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

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All JobsService JobsService Manager JobsService Manager Jobs in Decatur, IN

Service Manager information

See Decatur, IN salary details

$31.8K

$67.5K

$114.3K

How much do service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service manager in Decatur, IN is $67,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Decatur, IN?

The most popular types of Service jobs in Decatur, IN are:

What job categories do people searching Service Manager jobs in Decatur, IN look for?

The top searched job categories for Service Manager jobs in Decatur, IN are:

What cities near Decatur, IN are hiring for Service Manager jobs?

Cities near Decatur, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Decatur, IN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $67,510 per year, or $32.5 per hour.

Substitute- Food Service Personnel

Norwell Community Schools

Ossian, IN • On-site

$12.50 - $17/hr

Full-time

Re-posted 25 days ago

Job description

JOB TITLE: Substitute-Food Service Personnel

Occupation Code: 313.361-018

_________________________________________________________________

APPROVED BY:

_________________________________________________________________

SUMMARY: Prepare, cook, and serve food for students and employees of the school corporation.

ESSENTIAL FUNCTIONS include the following:

1. Work with the Food Service Manager to prepare and serve nutritious and appetizing meals that are suitable for children and meet state and federal regulations.

2. Practice food and sanitization standards that meet or exceed USDA requirements.

3. Maintain the highest standards of safety through the proper preparation of food and the proper use of equipment.

4. Report immediately to the Food Service Manager any problem or accident occurring in the kitchen or lunchroom.

5. Report to the Food Service Manager the receipt of any faulty or inferior quality food.

6. Perform such other tasks related to food service as may from time to time be assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to administrators, staff, and students.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts appropriate to meet the needs of this job including fractions and adjusting measurements to alter recipes.

REASONING ABILITY:

Ability to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS and ABILITIES:

Ability to operate equipment involved in food preparation and cleanup of the school building's kitchen and lunchroom. Ability to work amicably with peers and present a positive attitude in the presence of students.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; talk; hear; taste or smell; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, and constantly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

CONTROLLED SUBSTANCES: The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the Corporation.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is subject to extreme heat and temperature sufficiently high to cause marked bodily discomfort. Additionally, the employee is subject to variations in temperature that accompany extreme heat and are sufficiently marked and abrupt to cause marked bodily reactions. The work environment is smoke free.

TERMS OF EMPLOYMENT: Wages and benefits to be determined by the School Board.

EVALUATION: Performance will be evaluated by the school building Food Service Manager in accordance with School Board policy.

Revised August 14, 2001



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