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Service Coordinator Jobs in Decatur, IN (NOW HIRING)

Service Coordinator

Fort Wayne, IN · On-site

$19.50 - $24.75/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

The Coordinator team member plans, directs and supervises team members in the day to day operations of their respective department area. Delivers exceptional customer service by managing the day to ...

Service Repair Coordinator

Fort Wayne, IN · On-site

$18 - $22.75/hr

Service Repair Coordinator Sweetwater, the nation's #1 online retailer of pro audio & musical instruments, is seeking a Service Repair Coordinator who will be responsible for assisting with service ...

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Service Coordinator information

See Decatur, IN salary details

$12

$21

$32

How much do service coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service coordinator in Decatur, IN is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.17 per hour, depending on experience, location, and employer.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What are the most commonly searched types of Service jobs in Decatur, IN?

The most popular types of Service jobs in Decatur, IN are:

What cities near Decatur, IN are hiring for Service Coordinator jobs?

Cities near Decatur, IN with the most Service Coordinator job openings:

Infographic showing various Service Coordinator job openings in Decatur, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $45,432 per year, or $21.8 per hour.

Service Coordinator

Meijer, Inc.

Fort Wayne, IN • On-site

$19.50 - $24.75/hr

Full-time

Re-posted 4 days ago


Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,643 frontline employees who took The Breakroom Quiz

21st of 39 rated national retailers


Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth

Please review the job profile below and apply today!
The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end performance. Available 745a to 415p on Friday, Saturday, Sunday, and available to work 2-1030p two weekday nights, preferably Monday Tuesday.
What You'll be Doing:
  • Communicate effectively with peer leadership for smooth handoff between shifts
  • Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present.
  • Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility. Proactively escalate concerns to leadership as they arise.
  • Champion participation in community programs. Lead by example with behaviors and team member resource group (TMRG) engagement.
  • Serve as a certified trainer for team members in their span of care.
  • Perform on-the-job/hands-on team member training and mentoring.
  • Serve as subject matter expert for market programs, company pilots, and development/training programs.
  • Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion.

What You Bring with You (Qualifications):
  • Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team)
  • Ability to operate cash register system and all financial services equipment
  • Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency
  • Has organizational and multi-tasking abilities
  • This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing
  • The amount of weight or frequency of such activities may vary depending on a team member's shift during the day, the day of the week, the month or season, and/or other staff on duty

What Meijer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Meijer logo

About Meijer

Sourced by ZipRecruiter

Meijer is a family business. We believe in treating each other with dignity and respect. We are committed to strengthening the communities we serve. Retailing is a fast-paced business that demands continuous improvement. Meijer is committed to keeping our competitive spirit strong and staying nimble and flexible to win in the marketplace.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Grand Rapids, MI, US