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Service Manager Jobs in Boiling Springs, SC (NOW HIRING)

The Service Manager position will oversee and direct the flow of all the work scheduled within the shop including our shop management program, Shop Monkey. They will be responsible for the ...

New

Service Manager

Spartanburg, SC · On-site

$23 - $25/hr

The Service Manager position will oversee and direct the flow of all the work scheduled within the shop including our shop management program, Shop Monkey. They will be responsible for the ...

New

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

New

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

New

Service Manager

Taylors, SC · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Description Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

New

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

New

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Service Manager information

See Boiling Springs, SC salary details

$28.9K

$61.3K

$103.8K

How much do service manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for service manager in Boiling Springs, SC is $61,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Boiling Springs, SC?

The most popular types of Service jobs in Boiling Springs, SC are:

What cities near Boiling Springs, SC are hiring for Service Manager jobs?

Cities near Boiling Springs, SC with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Boiling Springs, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,308 per year, or $29.5 per hour.

Service Manager

Spartanburg, SC


RNR Tire Express
Manufacturing • 501 - 1,000 employees

4.9

Company rating: 4.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

626th of 738 rated retailers

People enjoy working here

Respectful managers


Full-time

Posted yesterday

New


Job description

Service Manager

Oversee all the operations in the shop.

The Service Manager position will oversee and direct the flow of all the work scheduled within the shop including our shop management program, Shop Monkey. They will be responsible for the implementation and execution of all company procedures and policies pertaining to the shop and ensure that all shop safety procedures are followed for the safety of our team members and customers.

They will be directly involved with Instructing, coaching training and managing shop techs, to consistently ensure procedures are being followed while maintaining a clean and safe work environment.

Facilitate inspection of shop tools and equipment daily, making sure equipment is usable and safe. Schedule maintenance as needed on missing or broken equipment, while keeping store management aware of shop equipment needs, or service requirements.

Reviewing and maintaining proper Shop Monkey (our digital shop management software) procedures and ensuring shop tech are documenting all required fields within Shop Monkey.

Responsible for the implantation and execution of all required TIA, ALI and company guidelines as pertaining to the shop.

Ensure all company PPE and safety policies are enforced. (Safety glasses, gloves, torque procedures, and lifting procedures)

Oversee Technician first torque procedure and Perform Manager secondary torque of all vehicles.

Verify completion of figure after technician first torque.

Ordering product as needed through 1st Call and Vendors for services and installs. Excludes items ordered for store stock.

Completing shop work schedule of staff.

Assist in hiring and recruiting of shop personnel.

Responsible for the training of all shop techs.

Receive Service-Related product as ordered for installs.

Assisting Management in return to vendor paperwork (RTV's)

Maintain and oversee binder for customer special orders (ex. Center caps or wheel replacements)

Complete weekly company Truck maintenance and inspections in Shop Monkey. Address any issues as needed with management.

Assist in the monthly Safety Audit.

Completion of daily equipment calibration and safety inspections.

Maintain daily shop cleaning schedule.

Ensure customer returns are effectively managed, cleaned, labeled, and prepared for sale.

Any other items deemed necessary by the store management team.


Must have the ability to pass a Background Check Prior to hire



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