Service Manager
Jefferson, GA · On-site
Other duties as assigned Manages Service Porters Service Technicians Service Advisors Service Forman Service administrative personnel Qualifications - To perform this job successfully, an individual ...
Service Manager
Jefferson, GA · On-site
Other duties as assigned Manages Service Porters Service Technicians Service Advisors Service Forman Service administrative personnel Qualifications - To perform this job successfully, an individual ...
Service Manager
Watkinsville, GA · On-site
Service Manager Responsibilities: * Overall Market Center (MC) Service results, including but not limited to, Customer Retention, Growth, Loss and Ruin, Piece Budget, Safety, Employee Retention ...
New
Service Manager
Watkinsville, GA · On-site
Service Manager Responsibilities: * Overall Market Center (MC) Service results, including but not limited to, Customer Retention, Growth, Loss and Ruin, Piece Budget, Safety, Employee Retention ...
New
Service Manager
Braselton, GA · On-site
Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.
Service Manager
Braselton, GA · On-site
Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.
Service Manager
Braselton, GA · On-site
Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.
Service Manager
Braselton, GA · On-site
Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.
Service Manager
Jefferson, GA · On-site
Other duties as assigned Manages Service Porters Service Technicians Service Advisors Service Forman Service administrative personnel Qualifications - To perform this job successfully, an individual ...
Service Manager
Jefferson, GA · On-site
Other duties as assigned Manages Service Porters Service Technicians Service Advisors Service Forman Service administrative personnel Qualifications - To perform this job successfully, an individual ...
Assistant Service Manager
Athens, GA · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Assistant Service Manager
Athens, GA · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Assistant Service Manager
Athens, GA · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Assistant Service Manager
Athens, GA · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Be Seen First
Food Service Manager
Danielsville, GA · On-site
$20/hr
Medical
Dental
Vision
Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Madison County Jail located in Danielsville, GA . This is a Full-Time ...
Quick apply
Be Seen First
Food Service Manager
Danielsville, GA · On-site
$20/hr
Medical
Dental
Vision
Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Madison County Jail located in Danielsville, GA . This is a Full-Time ...
Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...
Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...
Customer Service Manager
Braselton, GA · On-site
Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...
Customer Service Manager
Braselton, GA · On-site
Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...
Installer Service Manager
Athens, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Directs activities of all team members assigned to installer service counter, to ensure highest level of customer service. Work with the store manager to ensure proper staffing of ISSs, delivery ...
Installer Service Manager
Athens, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Directs activities of all team members assigned to installer service counter, to ensure highest level of customer service. Work with the store manager to ensure proper staffing of ISSs, delivery ...
Assistant Guest Service Manager
Jersey, GA · On-site
$60K - $65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Assistant Guest Service Manager Location: Montclair, New Jersey FLSA: Exempt Status: full-time, Reports to: Front Office Manager Supervises: Front Desk Team Members Pay Range: $60,000-65,000 Salary ...
Assistant Guest Service Manager
Jersey, GA · On-site
$60K - $65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Assistant Guest Service Manager Location: Montclair, New Jersey FLSA: Exempt Status: full-time, Reports to: Front Office Manager Supervises: Front Desk Team Members Pay Range: $60,000-65,000 Salary ...
Senior Customer Service Manager
Braselton, GA · On-site
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Braselton, GA · On-site
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Braselton, GA · On-site
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Braselton, GA · On-site
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
$17.75 - $24.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
$17.75 - $24.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Athens, GA · On-site
$18.50 - $25.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Athens, GA · On-site
$18.50 - $25.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Jefferson, GA · On-site
$17.75 - $24.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Jefferson, GA · On-site
$17.75 - $24.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Braselton, GA · On-site
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Braselton, GA · On-site
$17.50 - $24.25/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Athens, GA · On-site
$18.50 - $25.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Senior Customer Service Manager
Athens, GA · On-site
$18.50 - $25.50/hr
Medical
Retirement
PTO
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Service Manager information
See Athens, GA salary details
$31.9K - $39.4K
6% of jobs
$39.4K - $46.9K
11% of jobs
$50.5K is the 25th percentile. Wages below this are outliers.
$46.9K - $54.4K
16% of jobs
$54.4K - $61.9K
16% of jobs
The median wage is $62.2K / yr.
$61.9K - $69.4K
15% of jobs
$75K is the 75th percentile. Wages above this are outliers.
$69.4K - $76.9K
14% of jobs
$76.9K - $84.4K
9% of jobs
$84.4K - $91.9K
5% of jobs
$91.9K - $99.4K
4% of jobs
$99.4K - $106.9K
2% of jobs
$106.9K - $114.4K
1% of jobs
$31.9K
$67.6K
$114.4K
How much do service manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for service manager in Athens, GA is $67,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $77,700.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Athens, GA?
The most popular types of Service jobs in Athens, GA are:
What are popular job titles related to Service Manager jobs in Athens, GA?
For Service Manager jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Athens, GA look for?
The top searched job categories for Service Manager jobs in Athens, GA are:
What cities near Athens, GA are hiring for Service Manager jobs?
Cities near Athens, GA with the most Service Manager job openings:
Job description
Position Summary - Responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan
procedures and programs for the Service Department; evaluates the department's
results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.
include the following. Other duties may be assigned.
Manages
Service Porters
Service Technicians
Service Advisors
Service Forman
Service administrative personnel
Qualifications -
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
An equivalent combination of education and experience is acceptable
This position is contingent upon the successful completion of a pre-employment background check and drug screening. The background check may include verification of criminal history, employment history, educational credentials, and professional references.
Peach State Truck Centers is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
procedures and programs for the Service Department; evaluates the department's
results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.
include the following. Other duties may be assigned.
- Assesses present and future needs, trends, problems and profit opportunities of the Service Department.
- Within the Company's overall plans and policies, establishes short- and long-term operating and financial objectives for the Service Department.
- Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
- Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
- Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
- Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships.
- Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force.
- Maintains appropriate communication within and between all departments within the branch.
- Promotes safe work habits and ensures that safety rules are followed.
- Develops and maintains policies and practices which will ensure positive employee and customer relations.
- Is familiar with the activities of competition, market conditions and department operation; keeps the Director of Service and if appropriate General Manager informed.
- Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor.
- Other duties as assigned
Manages
Service Porters
Service Technicians
Service Advisors
Service Forman
Service administrative personnel
Qualifications -
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
An equivalent combination of education and experience is acceptable
- CDL preferred.
- Minimum of four years' experience in related field.
- Must display excellent leadership and communication skills.
- Requires previous supervisory experience.
- Must have positive can-do attitude.
- Must have strong work ethics and commitment to extra hours when needed.
This position is contingent upon the successful completion of a pre-employment background check and drug screening. The background check may include verification of criminal history, employment history, educational credentials, and professional references.
Peach State Truck Centers is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.