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Service Manager Jobs in Athens, GA (NOW HIRING)

Peach State Truck Centers

Service Manager

Jefferson, GA · On-site

Service Manager Responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the ...

Peach State Truck Centers

Service Manager

Jefferson, GA · On-site

Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive ...

LiftOne

Service Manager

Braselton, GA · On-site

Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.

LiftOne

Service Manager

Braselton, GA

Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.

Weisiger Group

Service Manager

Hoschton, GA · On-site

Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.

Weisiger Group

Service Manager

Hoschton, GA · On-site

Summary The Service Manager is responsible for directing and coordinating customer service activities of the branch by performing the following duties personally or through subordinate supervisors.

Peach State Truck Centers

Service Manager

Jefferson, GA · On-site

Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships. * Works with Parts Manager and outside sales force in a proactive ...

Texas Roadhouse

Assistant Service Manager

Athens, GA · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Athens, GA · On-site

$5.2K/mo

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Takeuchi

Region Service Manager

Pendergrass, GA · On-site

Manage and interact with dealer service personnel covering all service and warranty issues for a multi-state region. * Receives telephone and email request for technical support, concerns or ...

Metabo

Customer Service Manager

Braselton, GA

Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...

KOKI Group

Customer Service Manager

Braselton, GA · On-site

Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex issues that are beyond regular customer service and service personnel. Interact with customers to ...

Uline

Senior Customer Service Manager

Braselton, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Braselton, GA · On-site

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Athens, GA · On-site

$18.50 - $25.50/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Jefferson, GA

$17.75 - $24.50/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Senior Customer Service Manager

Braselton, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

Uline

Senior Customer Service Manager

Braselton, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Athens, GA

Service Manager information

See Athens, GA salary details

$31.9K

$67.6K

$114.4K

How much do service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service manager in Athens, GA is $67,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $77,700.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Athens, GA? The most popular types of Service jobs in Athens, GA are:
What are popular job titles related to Service Manager jobs in Athens, GA? For Service Manager jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Athens, GA look for? The top searched job categories for Service Manager jobs in Athens, GA are:
What cities near Athens, GA are hiring for Service Manager jobs? Cities near Athens, GA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Athens, GA as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $67,563 per year, or $32.5 per hour.
Service Manager

Service Manager

Peach State Truck Centers

Jefferson, GA • On-site

Other

Posted 19 days ago

Job description

Service Manager

Responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.

Includes the following. Other duties may be assigned.

  • Assesses present and future needs, trends, problems and profit opportunities of the Service Department.
  • Within the Company's overall plans and policies, establishes short- and long-term operating and financial objectives for the Service Department.
  • Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
  • Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
  • Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
  • Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships.
  • Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force.
  • Maintains appropriate communication within and between all departments within the branch.
  • Promotes safe work habits and ensures that safety rules are followed.
  • Develops and maintains policies and practices which will ensure positive employee and customer relations.
  • Is familiar with the activities of competition, market conditions and department operation; keeps the Director of Service and if appropriate General Manager informed.
  • Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor.
  • Other duties as assigned

Manages Service Porters Service Technicians Service Advisors Service Forman Service administrative personnel

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An equivalent combination of education and experience is acceptable

  • CDL preferred.
  • Minimum of four years' experience in related field.
  • Must display excellent leadership and communication skills.
  • Requires previous supervisory experience.
  • Must have positive can-do attitude.
  • Must have strong work ethics and commitment to extra hours when needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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