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Service Manager Jobs in Anderson, SC (NOW HIRING)

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Service Manager information

See Anderson, SC salary details

$30.2K

$64K

$108.5K

How much do service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service manager in Anderson, SC is $64,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Anderson, SC? The most popular types of Service jobs in Anderson, SC are:
What are popular job titles related to Service Manager jobs in Anderson, SC? For Service Manager jobs in Anderson, SC, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Anderson, SC look for? The top searched job categories for Service Manager jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Service Manager jobs? Cities near Anderson, SC with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Anderson, SC as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $64,050 per year, or $30.8 per hour.

Facilities Service Manager

SROA PROPERTY MANAGEMENT, LLC

Anderson, SC

Full-time

Posted 2 days ago

New

Job description

Become the newest member of our exciting team at SROA Capital as we redefine self-storage!

At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel three years in a row.

SROA Capital is a vertically integrated private equity real estate investment firm that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.

The Facilities Service Manager is responsible for the oversight of bank required repairs and planned capital projects for our SROA portfolio of properties.

Duties and Responsibilities

  • Develops scope of work for assigned projects, solicits bids, supervises project schedules, ensures standards are adhered to and conducts project close-outs.
  • Selects and supervises vendors and contractors for all Property Condition Assessments and Planned Capital projects.
  • Ensures expected results are delivered on time and within the planned budget.
  • Physically inspects property conditions on a per property, per district basis to ensure safety, security, and facility standards are maintained.
  • Consolidates, communicates and ensures successful execution of all PCA and Planned Capital projects.
  • Utilize the JIRA work order system to maintain current and accurate records for all facilities projects.
  • Assist with developing the annual Planned Capital list and budgeting process.
  • Conduct quarterly capital improvement reviews.
  • Reviews, tracks, and approves change orders and invoices to ensure compliance with scope of work, budgets and standards.
  • Regularly monitors properties and provides support to the Operations Team when needed.
  • Other duties and projects as assigned.

Qualifications

  • Three (3) years’ experience in multi-site facilities management
  • Construction project management experience a plus
  • Ability to travel a minimum of 50%.
  • Proficiency with MS Office Suite including Outlook, Word, Excel, PowerPoint.
  • Possess excellent verbal and written communication skills and outstanding organizational and time management skills.
  • Strong attention to detail and follow through.
  • Ability to tolerate ambiguity, handle multiple priorities and identify creative solutions to problems.
  • Demonstrate history of taking initiative, meeting commitments and sourcing solutions to achieve business results.
  • Interpersonal skills and negotiation tactics.
  • Highly mobile position with ability to survey parameter of the storage units.
  • Communicate clearly verbally and in writing with good negotiation tactics.
  • Ability to navigate various websites and software programs. Ability to type and communicate effectively in email.

SROA Offers:

  • Competitive pay with bonus potential
  • UKG Wallet – on-demand pay option
  • 100% paid medical coverage options for employee-only
  • Dental and vision plans for optimal care
  • Eight (8) paid holidays
  • Generous Paid Time Off (PTO), increasing with years of service
  • Paid Maternity and Parental Leave for growing families
  • 401(k) with substantial employer match and 100% immediate vesting
  • Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
  • GAP Insurance for added financial protection
  • Employer-paid Life Insurance and Short-Term Disability coverage
  • Long-Term Disability (LTD) coverage for added peace of mind
  • Pet insurance – because your pets are family too
  • Storage Discounts to help you declutter and organize
  • Access to Voluntary Benefits for personalized coverage
  • Learning and development opportunities to maximize your potential and excel in your career
  • A great culture that values collaboration, innovation, and inclusivity

Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 660 locations across 32 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers.

SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.