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Service Manager Jobs in Vermont (NOW HIRING)

Dead River Company

Field Service Manager

Wood Stock, VT

$65K - $95K/yr

The Field Service Manager supervises the installation and repair of heating equipment to ensure a high level of customer satisfaction while ensuring an efficient and profitable operation. Essential ...

Dead River Company

Field Service Manager

Wood Stock, VT · On-site

$65K - $95K/yr

The Field Service Manager supervises the installation and repair of heating equipment to ensure a high level of customer satisfaction while ensuring an efficient and profitable operation. Essential ...

Albertsons

Customer Service Manager

Wilmington, VT

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for ...

Albertsons

Customer Service Manager

Wilmington, VT · On-site

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for team ...

Albertsons

Customer Service Manager

Wilmington, VT

$22 - $25/hr

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for ...

vipauto

Service Manager - Bennington, VT

Bennington, VT · On-site

Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: Must be an inspirational leader who lives VIP's mission to EARN ...

VIP Auto

Service Manager - Barre VT

Barre, VT · On-site

TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: • Must be an inspirational leader who lives VIP ...

VIP Auto

Service Manager - Rutland, VT

Rutland, VT · On-site

TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: • Must be an inspirational leader who lives VIP ...

vipauto

Service Manager - Shelburne, VT

Shelburne, VT · On-site

Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: Must be an inspirational leader who lives VIP's mission to EARN ...

vipauto

Service Manager - Burlington, VT

Burlington, VT · On-site

Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: Must be an inspirational leader who lives VIP's mission to EARN ...

vipauto

Service Manager - Rutland, VT

Rutland, VT

Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: Must be an inspirational leader who lives VIP's mission to EARN ...

vipauto

Service Manager - Williston, VT

Williston, VT · On-site

Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: Must be an inspirational leader who lives VIP's mission to EARN ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Vermont

Service Manager information

See Vermont salary details

$35.1K

$74.4K

$126K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Vermont is $74,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $85,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Vermont? The most popular types of Service jobs in Vermont are:
What are popular job titles related to Service Manager jobs in Vermont? For Service Manager jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Vermont look for? The top searched job categories for Service Manager jobs in Vermont are:
What cities in Vermont are hiring for Service Manager jobs? Cities in Vermont with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Vermont as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $74,396 per year, or $35.8 per hour.

Field Service Manager

Dead River Company

Wood Stock, VT

$65K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Dead River Company rating

8.0

Company rating: 8.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

60th of 361 rated logistics

Job description

Join Our Team - Find Your Future!

Annual Salary Range - $65,000-$95,000 - This position is also eligible for a yearly bonus.

Dead River Company is seeking a motivated leader to lead our growing team. The Field Service Manager supervises the installation and repair of heating equipment to ensure a high level of customer satisfaction while ensuring an efficient and profitable operation.
Essential Functions:

  • Assumes responsibility for the overall performance and management of the service technicians. Assures that work assignments are completed correctly and efficiently.
  • Assures proper training and development of human resources in the service department to provide quality service to customers and retain a skilled, productive workforce.
  • Hires and terminates service technicians (with the District Manager). Evaluates and discusses performance with employees and maintains written performance documentation files according to Dead River policy.
  • Keeps abreast of technological improvements and/or changes relating to the petroleum equipment industry through training seminars and communication with manufacturers and vendors.
  • Inspects the work of service technicians for quality control purposes and provides guidance and advice as necessary.
  • Reconciles customer complaints and ensures proper resolution.
  • Assumes responsibility for the maintenance of service department vehicles and works closely with the Operations Manager to coordinate vehicle maintenance requirements with the company mechanic. Ensures that service technicians maintain vehicle cleanliness and inventory according to company guidelines.
  • Provides cost estimates for internal parts and labor on equipment installations when requested.

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

  • Health Insurance – Premiums as low as $6.41 for full time employees!
  • Dental insurance and Vision Insurance
  • Company Provided Life insurance, Short-term and Long-Term disability
  • 401(k) plan with company match
  • Paid time off and 10 paid holidays
  • Tuition Reimbursement for employees and Scholarships and grant for employee’s children
  • Discounts on our products and services
  • Work uniform, boot, and prescription safety glasses allowance
  • Paid Training at our State-of-the-art institute
  • Opportunity for growth!

Experience:
Two to four years of supervisory experience is preferred. Prior working knowledge of the petroleum industry is required.
Other Attributes Required:

  • Leadership skills and a desire to lead
  • Strong communication and interpersonal skills
  • Focused on customer service
  • Technical, mechanical and analytical (troubleshooting) skills
  • Ability to work independently and in a dynamic environment
  • Dependability
  • Flexibility
  • Delegation and follow-up skills with an emphasis on quality control
  • Ability and interest in training others
    Education:
    A high school diploma is required.
    Certification and Testing:
    The Field Service Manager must have a Master Oil Burner License and CETP propane certification.
    Contacts:
    There is frequent communication with the Administrative Service Manager, service dispatchers, company sales personnel, technicians, local and state fire officials, building inspectors and customers.
    Decisions Made:
    • Determines the labor hours required and prepares labor cost reports for company sales personnel as part of the installation estimates submitted to customers.
    • Assists the Administrative Service Manager with service department scheduling to balance emergencies, customer service and budgetary considerations.
    Safety Considerations:
    The Field Service Manager oversees the safe use of company service vehicles and all aspects of service technician safety including appropriate personal protective equipment, proper lifting of heavy parts and equipment, hazardous materials handling, and general safety awareness.

What Dead River Company employees say

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