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Service Director Jobs in Vermont (NOW HIRING)

Crescent Manor

Dietary Aide

Bennington, VT · On-site

$14.42/hr

Review and promptly report to Food Service Director all resident complaints and grievances. * Dispose of food and waste in accordance with established policies and procedures. * Ensure proper storage ...

Crescent Manor

Cook

Bennington, VT · On-site

$15 - $15.50/hr

Review and promptly report to Food Service Director all resident complaints and grievances. * Dispose of food and waste in accordance with established policies and procedures. * Ensure proper storage ...

Elderwood

Director of Social Services

Burlington, VT · On-site

$67K - $88K/yr

As the Director of Social Services, you will play a key leadership role in ensuring residents and their families are supported throughout every stage of their journey-from admission through discharge ...

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Service Director information

See Vermont salary details

$32.4K

$109.2K

$185.5K

How much do service director jobs pay per year?

As of Aug 28, 2026, the average yearly pay for service director in Vermont is $109,167.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $127,600.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Vermont?

The most popular types of Service jobs in Vermont are:

What job categories do people searching Service Director jobs in Vermont look for?

The top searched job categories for Service Director jobs in Vermont are:

What cities in Vermont are hiring for Service Director jobs?

Cities in Vermont with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $109,167 per year, or $52.5 per hour.

(FSD) Food Service Director

Burlington, VT • On-site

HireCare Services - Vermont
See more jobs at HireCare Services - Vermontexternal

$32 - $39/hr

Full-time

Re-posted 26 days ago

Job description

Food Service Director (LTC) - Burlington, Vermont

At HireCare Services - Vermont, we are dedicated to streamlined recruitment for healthcare operations. Our team is seeking an experienced Food Service Director to join our skilled nursing facility and lead our dietary department.

Job Summary:
We are looking for a dynamic leader with strong food service management experience to oversee daily operations, manage dietary staff, and ensure high-quality meals and service for our residents. The ideal candidate will possess excellent leadership, communication, and organizational skills, with experience in a nursing home, skilled nursing facility, long-term care, healthcare, or similar setting.

Responsibilities:

• Oversee daily operations of the dietary department, including meal preparation, service, sanitation, and staffing
• Manage and supervise dietary staff, including scheduling, training, performance management, and department workflow
• Ensure meals are prepared and served according to resident needs, physician orders, therapeutic diets, and facility standards
• Maintain compliance with all federal, state, and local regulations, including food safety, sanitation, and long-term care guidelines
• Work closely with nursing, administration, and clinical teams to support resident satisfaction and nutritional care
• Monitor food inventory, ordering, budgeting, and cost control
• Ensure the kitchen and dining areas remain clean, safe, organized, and inspection-ready
• Address resident concerns and help maintain a positive dining experience

Qualifications:

• Previous food service management experience required
• Experience in a nursing home, skilled nursing facility, long-term care, healthcare, or similar setting preferred
• Knowledge of therapeutic diets, food safety, sanitation, and healthcare dietary regulations
• Strong leadership, communication, and organizational skills
• Ability to manage staff, schedules, inventory, and daily department operations
• ServSafe certification or equivalent food safety certification preferred

We Offer:

• Competitive pay: $32 - $39 HOURLY
• Full-time schedule
• Supportive work environment
• Opportunity to lead an important department within a resident-focused facility

If you are a motivated and experienced Food Service Director looking for a new challenge, we encourage you to apply to this exciting opportunity. Join our team at HireCare Services - Vermont and make a difference in the lives of our residents. Please apply today!