ZipRecruiter

Log In

1

Service Manager Jobs in Burlington, VT (NOW HIRING)

DELLA Auto Group

Service Manager

Plattsburgh, NY

We are looking for a service manager to join our team. WHAT WE OFFER: * Medical, dental, vision * Life & disability provided by group * Supplemental benefits offered through Guardian * PTO * 401K ...

DELLA Auto Group

Service Manager

Plattsburgh, NY · On-site

We are looking for a service manager to join our team. WHAT WE OFFER: * Medical, dental, vision * Life & disability provided by group * Supplemental benefits offered through Guardian * PTO * 401K ...

DELLA Auto Group

Service Manager

Plattsburgh, NY · On-site

We are looking for a service manager to join our team. WHAT WE OFFER: * Medical, dental, vision * Life & disability provided by group * Supplemental benefits offered through Guardian * PTO * 401K ...

Texas Roadhouse

Service Manager

Williston, VT · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Williston, VT · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bridgestone

Service Manager

Elizabethtown, NY · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Albertsons

Customer Service Manager

Colchester, VT · On-site

As a Customer Service Manager, you will oversee frontend operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fastpaced ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Burlington, VT

Service Manager information

See Burlington, VT salary details

$32.5K

$69K

$116.8K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Burlington, VT is $68,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $79,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Burlington, VT?

The most popular types of Service jobs in Burlington, VT are:

What are popular job titles related to Service Manager jobs in Burlington, VT?

For Service Manager jobs in Burlington, VT, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Burlington, VT look for?

The top searched job categories for Service Manager jobs in Burlington, VT are:

What cities near Burlington, VT are hiring for Service Manager jobs?

Cities near Burlington, VT with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Burlington, VT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,956 per year, or $33.2 per hour.

Service Manager

DELLA Auto Group

Plattsburgh, NY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

The DELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 30 years, we have continued to grow while holding true to our family values of integrity, graciousness, and community.   

At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success among each of our members. We work toward a common goal of providing the best service in the industry.

SUMMARY

If you enjoy delivering an excellent customer experience and have prior experience working as a service manager, we want to talk to you! We are looking for a service manager to join our team.

WHAT WE OFFER:

  • Medical, dental, vision
  • Life & disability provided by group
  • Supplemental benefits offered through Guardian
  • PTO
  • 401K with company match

RESPONSIBILITIES:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

REQUIREMENTS:

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.