ZipRecruiter

Log In

1

Service Management Process Analyst Jobs (NOW HIRING)

Bank of America

NY · On-site

... shaped by military service, community college education, or a wide range of work and life ... Critical Thinking, Decisive, Leverage Enterprise/ Matrix Management/ Proactive/ Project Management ...

New

Generac

Materials Process Analyst

Belvidere, IL · On-site

$25 - $31/hr

The Materials Process Analyst is responsible for all internal processes and related systems (ERP) ... Oversees inventory management processes and material control, accuracy, and established inventory ...

Generac

Materials Process Analyst

Beaver Dam, WI · On-site

$26 - $32.25/hr

The Materials Process Analyst is responsible for all internal processes and related systems (ERP) ... Oversees inventory management processes and material control, accuracy, and established inventory ...

CMA CGM

Business Process Analyst

Norfolk, VA · On-site

$74K - $92K/yr

... service delivery. This role partners with cross-functional teams to identify opportunities ... Apply project management methodologies to track progress and ensure timely milestone achievement.

DR Power LLP

Materials Process Analyst

Beaver Dam, WI · On-site

$26 - $32.25/hr

The Materials Process Analyst is responsible for all internal processes and related systems (ERP) ... Oversees inventory management processes and material control, accuracy, and established inventory ...

Chartis Federal

Business Process Analyst

Arlington, VA · On-site

$70K - $94K/yr

Create a Task Management Tool (TMT) task for each CNGB issuance requiring annual or five-year ... Requirements * 5+ years of experience in business process analysis, records management, and ...

Arthur Lawrence

Business Process Analyst

Oklahoma City, OK · On-site

$56K - $76K/yr

Professional experience in business analysis, process improvement, project management, or ... services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad ...

Chartis Federal

Business Process Analyst

Arlington, VA · On-site

$70K - $94K/yr

Create a Task Management Tool (TMT) task for each CNGB issuance requiring annual or five-year ... Requirements * 5+ years of experience in business process analysis, records management, and ...

Motion

$45K - $60K/yr

SUMMARY: Under limited supervision, the Business Process Analyst supports enterprise system ... EDUCATION & EXPERIENCE Typically requires a bachelor's degree in Operations Management, Information ...

Leidos

Business Process Analyst

Chantilly, VA · On-site

$92K - $166K/yr

Manager stakeholder expectations and obtain acceptance of project deliverables and satisfaction ... Ability to work well under pressure with strong customer service skills. * Keen flexibility and ...

Leidos

Business Process Analyst

Garrett Park, MD · On-site

$92K - $166K/yr

Manager stakeholder expectations and obtain acceptance of project deliverables and satisfaction ... Ability to work well under pressure with strong customer service skills. * Keen flexibility and ...

Leidos

Business Process Analyst

Centreville, VA · On-site

$92K - $166K/yr

Manager stakeholder expectations and obtain acceptance of project deliverables and satisfaction ... Ability to work well under pressure with strong customer service skills. * Keen flexibility and ...

Lynden Door

Applications and Process Analyst

Lynden, WA · On-site

$25 - $48/hr

At Lynden Door, we strive to be a relational company delivering world-class quality, value, service ... High attention to detail, strong organizational skills, and the ability to manage multiple projects ...

Leidos

Business Process Analyst

Merrifield, VA · On-site

$92K - $166K/yr

Manager stakeholder expectations and obtain acceptance of project deliverables and satisfaction ... Ability to work well under pressure with strong customer service skills. * Keen flexibility and ...

Leidos

Business Process Analyst

Mclean, VA · On-site

$92K - $166K/yr

Manager stakeholder expectations and obtain acceptance of project deliverables and satisfaction ... Ability to work well under pressure with strong customer service skills. * Keen flexibility and ...

Leidos

Business Process Analyst

Oakton, VA · On-site

$92K - $166K/yr

Manager stakeholder expectations and obtain acceptance of project deliverables and satisfaction ... Ability to work well under pressure with strong customer service skills. * Keen flexibility and ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsInformation Technology JobsService Management Process Analyst Jobs

Service Management Process Analyst information

See salary details

$13

$38

$76

How much do service management process analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service management process analyst in the United States is $38.84, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $45.67 per hour, depending on experience, location, and employer.

What are popular job titles related to Service Management Process Analyst jobs?

For Service Management Process Analyst jobs, the most frequently searched job titles are:

Risk Process Analyst

NY • On-site

Bank of America
Finance and Insurance • 10K+ employees
Learn more about Bank of Americaexternal

Other

Posted 2 days ago

New

Bank Of America rating

8.3

Company rating: 8.3 out of 10

Based on 540 frontline employees who took The Breakroom Quiz

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This role is responsible for working closely with teammates in EIT as well as model and process owners in the Lines of Business and Enterprise functions to obtain an understanding of portfolios and processes, including underlying data, flows, and controls so that appropriate models, testing, and monitoring. Key responsibilities include collaborating with key stakeholders across the Bank to identify risks and prioritize modeling and testing needs. Job expectations include documenting and analyzing modeling and testing requirements, sourcing and evaluating data required for modeling and testing, and designing and developing models and tests.

Responsibilities :
  • Embodies EIT/GRA Core Skills: Critical Thinking, Decisive, Leverage Enterprise/ Matrix Management/ Proactive/ Project Management, Manages Risk, Adaptability, Collaborative, Customer, and Client Focus, Communicate Effectively (Written and Verbal), and Control Rigor and Discipline
  • Documents models and tests in a manner that is clear, concise and repeatable
  • Uses programming skills and knowledge of software development lifecycle principles to write model and testing code
  • Executes models and tests
  • Provides reporting of model and test results
  • Communicates key modeling and testing insights to stakeholders across the Bank
Skills :
  • Process Design
  • Test Development
  • Programming Languages
  • Software Engineering
  • Problem-solving
  • Growth Mindset
  • Attention to Detail
Minimal Education Requirements:
  • Bachelor’s degrees or above in fields including but not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration (or equivalent work experience)
  • Demonstrated strong programming skills (e.g., Python), analytical and problem-solving, and digital fluency
Shift:

1st shift (United States of America)

Hours Per Week:

40

#J-18808-Ljbffr

What Bank Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Bank Of America logo

About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Social media

FacebookTwitter

View All Bank Of America Jobs

Apply