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Service Executive Jobs in Ohio (NOW HIRING)

Gallagher

Sr. Client Service Executive

Cincinnati, OH · On-site

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people ...

Ameresco

Service Sales Executive

Columbus, OH · On-site

The Building Automation Service Sales Executive is committed to supporting our Service Agreements business within our region. They are responsible for driving service sales and revenue growth by ...

Ameresco

Service Sales Executive

Cincinnati, OH · Remote

$84K - $122K/yr

The Building Automation Service Sales Executive is committed to supporting our Service Agreements business within our region. They are responsible for driving service sales and revenue growth by ...

Ameresco

Service Sales Executive

Columbus, OH · Remote

$84K - $122K/yr

The Building Automation Service Sales Executive is committed to supporting our Service Agreements business within our region. They are responsible for driving service sales and revenue growth by ...

Experience Senior Living

Executive Chef

Akron, OH · On-site

$68K - $94K/yr

We are looking for a Director of Culinary Services/Executive Chef to join our amazing team! Responsibilities: * Responsibly manages and supervises all Culinary Services team members including ...

Experience Senior Living

Executive Chef

Akron, OH · On-site

$68K - $94K/yr

We are looking for a Director of Culinary Services/Executive Chef to join our amazing team! Responsibilities: * Responsibly manages and supervises all Culinary Services team members including ...

Experience Senior Living

Executive Chef

Akron, OH

$68K - $94K/yr

We are looking for a Director of Culinary Services/Executive Chef to join our amazing team! Responsibilities: * Responsibly manages and supervises all Culinary Services team members including ...

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Showing results 1-20

All JobsService JobsService Executive JobsService Executive Jobs in Ohio

Service Executive information

See Ohio salary details

$67.5K

$113.6K

$155.4K

How much do service executive jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service executive in Ohio is $113,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $138,300.00 per year, depending on experience, location, and employer.

What is the work of a service executive?

A service executive is responsible for managing customer service operations, addressing client inquiries, resolving issues, and ensuring customer satisfaction. They often coordinate with other departments, utilize CRM tools, and maintain service quality standards to support business goals.

What is the difference between Service Executive vs Customer Service Representative?

AspectService ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer service or industry-specific trainingHigh school diploma or equivalent; often entry-level with on-the-job training
Work EnvironmentOffice settings, call centers, or client-facing roles within service industriesCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across banking, telecom, hospitality, and retail sectorsCommonly found in retail, telecom, and service industries

The Service Executive typically handles more complex customer interactions, manages client accounts, and may oversee service processes. In contrast, Customer Service Representatives focus on addressing customer inquiries, resolving issues, and providing basic support. While both roles require strong communication skills, Service Executives often have additional responsibilities related to account management and service quality, making their roles more strategic within the customer service spectrum.

What are the most commonly searched types of Service jobs in Ohio? The most popular types of Service jobs in Ohio are:
Service Executive jobs near you
Infographic showing various Service Executive job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $113,603 per year, or $54.6 per hour.

Sr. Client Service Executive

Gallagher

Cincinnati, OH • On-site

Full-time

Posted 18 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 304 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

In this role, you’ll look after a group of client accounts and make sure service is timely, accurate, and helpful. You’ll build trusted relationships with clients, support the renewal process with the production team, and help secure existing business by looking for ways to add more value through extra cover and services. Your work will help keep clients with Gallagher and support account growth.


How you'll make an impact

You’ll manage day to day client service for your assigned accounts, keeping work organised and making sure clients get clear updates and practical support. You’ll work closely with the production team during renewals to help shape the best solution for each client, then help deliver it on time. You’ll also balance service, growth, and margin goals, while building relationships with client contacts, buyers, and internal partners.


About You

Required:

  • Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
  • 1+ years supervisory experience.
  • Appropriate licensing as required.

Preferred:

  • Previous insurance knowledge and experience managing client relationships.
  • Solid financial acumen.

Behaviors:

  • Proficient in using technology as a tool to maximize productivity and quality.
  • Strong written and verbal communication skills.
  • Comfortably engages others in consultative discussion.
  • Effectively manages/balances multiple and sometimes competing priorities.
  • Works in a self-directed manner.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
  • 1+ years supervisory experience.
  • Appropriate licensing as required.

Preferred:

  • Previous insurance knowledge and experience managing client relationships.
  • Solid financial acumen.

Behaviors:

  • Proficient in using technology as a tool to maximize productivity and quality.
  • Strong written and verbal communication skills.
  • Comfortably engages others in consultative discussion.
  • Effectively manages/balances multiple and sometimes competing priorities.
  • Works in a self-directed manner.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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