Playfly Sports is looking for a Director, Ticket Sales and Service to join our team at Campbell ... managing a sales team. This position offers the opportunity to work on-site, applying your ...
Playfly Sports is looking for a Director, Ticket Sales and Service to join our team at Campbell ... managing a sales team. This position offers the opportunity to work on-site, applying your ...
Are you an operations-focused leader who excels at driving cross-functional coordination and service excellence? Join Deloitte Technology as a Manager, Service Orchestration - a key role responsible ...
Are you an operations-focused leader who excels at driving cross-functional coordination and service excellence? Join Deloitte Technology as a Manager, Service Orchestration - a key role responsible ...
Be Seen First
Restaurant District Manager Quick Service
Raleigh, NC · On-site
$75K - $85K/yr
Are you a proven, multi-unit leader, District Manager or Area Manager in Quick Service or Fast ... As a single-brand company, we are passionate about operational excellence , hospitality , and ...
Quick apply
Be Seen First
Restaurant District Manager Quick Service
Raleigh, NC · On-site
$75K - $85K/yr
Are you a proven, multi-unit leader, District Manager or Area Manager in Quick Service or Fast ... As a single-brand company, we are passionate about operational excellence , hospitality , and ...
With a commitment to trust, safety, and service excellence, we deliver tailored charter solutions ... Promotes proactive communication, workload sharing, and threat/error management to align with ...
Quick apply
With a commitment to trust, safety, and service excellence, we deliver tailored charter solutions ... Promotes proactive communication, workload sharing, and threat/error management to align with ...
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
With a commitment to trust, safety, and service excellence, we deliver tailored charter solutions ... Manage abnormal and emergency situations in accordance with FAA-approved procedures and company ...
Quick apply
With a commitment to trust, safety, and service excellence, we deliver tailored charter solutions ... Manage abnormal and emergency situations in accordance with FAA-approved procedures and company ...
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
... services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound ... Manager for Quality & Excellence provides strategic and operational leadership for quality, patient ...
New
General Manager
$70K - $90K/yr
The general manager should possess these qualities: • Ownership mentality resulting in operational excellence • Models hospitality and delivers service excellence • Identifies talent and ...
Quick apply
General Manager
$70K - $90K/yr
The general manager should possess these qualities: • Ownership mentality resulting in operational excellence • Models hospitality and delivers service excellence • Identifies talent and ...
General Manager
$70K - $85K/yr
The general manager should possess these qualities: • Ownership mentality resulting in operational excellence • Models hospitality and delivers service excellence • Identifies talent and ...
Quick apply
General Manager
$70K - $85K/yr
The general manager should possess these qualities: • Ownership mentality resulting in operational excellence • Models hospitality and delivers service excellence • Identifies talent and ...
General Manager
Cary, NC · On-site
$70K - $85K/yr
The general manager should possess these qualities ... Ownership mentality resulting in operational excellence Models hospitality and delivers service ...
General Manager
Cary, NC · On-site
$70K - $85K/yr
The general manager should possess these qualities ... Ownership mentality resulting in operational excellence Models hospitality and delivers service ...
General Manager
Durham, NC · On-site
$70K - $90K/yr
The general manager should possess these qualities ... Ownership mentality resulting in operational excellence Models hospitality and delivers service ...
General Manager
Durham, NC · On-site
$70K - $90K/yr
The general manager should possess these qualities ... Ownership mentality resulting in operational excellence Models hospitality and delivers service ...
Customer Service Representative
$15.50 - $21.25/hr
Build strong client relationships through consistent follow-up and service excellence What We're ... Comfortable managing multiple requests and timelines simultaneously * Ability to research and ...
Quick apply
Customer Service Representative
$15.50 - $21.25/hr
Build strong client relationships through consistent follow-up and service excellence What We're ... Comfortable managing multiple requests and timelines simultaneously * Ability to research and ...
Shift Manager
$14.50 - $18.25/hr
The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for ... Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT ...
Shift Manager
$14.50 - $18.25/hr
The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for ... Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT ...
Service Tech - Experienced
Raleigh, NC · On-site
Our experienced technicians are committed to customer service excellence which will advance them ... Our experienced service technicians will work side by side with branch managers, dispatchers and ...
Service Tech - Experienced
Raleigh, NC · On-site
Our experienced technicians are committed to customer service excellence which will advance them ... Our experienced service technicians will work side by side with branch managers, dispatchers and ...
Sales and Catering Manager
Durham, NC · On-site
$60K/yr
Sales & Catering Manager Durham, NC REPORTS TO: Director of Sales & Catering Position Summary: The ... Advocate service excellence, professionalism, teamwork, and an environment to have fun, learn and ...
Quick apply
Sales and Catering Manager
Durham, NC · On-site
$60K/yr
Sales & Catering Manager Durham, NC REPORTS TO: Director of Sales & Catering Position Summary: The ... Advocate service excellence, professionalism, teamwork, and an environment to have fun, learn and ...
Customer Service Specialist
Raleigh, NC · On-site +1
$17/hr
... excellence. What You'll Do * Handle inbound and outbound calls, chats, and emails with ... Add and manage corporate users' accounts as needed * Ensure compliance with data security and ...
Customer Service Specialist
Raleigh, NC · On-site +1
$17/hr
... excellence. What You'll Do * Handle inbound and outbound calls, chats, and emails with ... Add and manage corporate users' accounts as needed * Ensure compliance with data security and ...
... and OneSource services. Job Title Manager, Operational Excellence & OEE Lead - Project Farma ... Location(s) Boston, Boston, Cambridge, MA, Columbus, OH, Customer Site - AL, Customer Site - CA ...
... and OneSource services. Job Title Manager, Operational Excellence & OEE Lead - Project Farma ... Location(s) Boston, Boston, Cambridge, MA, Columbus, OH, Customer Site - AL, Customer Site - CA ...
Jewelry Studio Manager
Raleigh, NC · On-site
... service excellence, and technical expertise. * Execute and evaluate jeweler bench tests as part of ... Create and manage career development programs to advance the skill levels of studio staff.
Jewelry Studio Manager
Raleigh, NC · On-site
... service excellence, and technical expertise. * Execute and evaluate jeweler bench tests as part of ... Create and manage career development programs to advance the skill levels of studio staff.
Service Excellence Manager information
See Raleigh, NC salary details
$32.1K - $39.6K
6% of jobs
$39.6K - $47.2K
11% of jobs
$50.8K is the 25th percentile. Wages below this are outliers.
$47.2K - $54.7K
16% of jobs
$54.7K - $62.3K
16% of jobs
The median wage is $62.6K / yr.
$62.3K - $69.9K
15% of jobs
$75.5K is the 75th percentile. Wages above this are outliers.
$69.9K - $77.4K
14% of jobs
$77.4K - $85K
9% of jobs
$85K - $92.5K
5% of jobs
$92.5K - $100.1K
4% of jobs
$100.1K - $107.6K
2% of jobs
$107.6K - $115.2K
1% of jobs
$32.1K
$68K
$115.2K
How much do service excellence manager jobs pay per year?
As of Jul 11, 2026, the average yearly pay for service excellence manager in Raleigh, NC is $68,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,300.00 per year, depending on experience, location, and employer.
How does a Service Excellence Manager typically collaborate with cross-functional teams to enhance customer satisfaction?
A Service Excellence Manager regularly works with departments such as operations, customer service, quality assurance, and IT to identify pain points in the customer journey. They facilitate workshops, lead process improvement initiatives, and ensure that feedback from both customers and internal stakeholders translates into actionable improvements. By fostering a culture of open communication and continuous learning, Service Excellence Managers help align team efforts towards shared service quality goals. This collaboration is essential for delivering consistent, high-quality experiences across all touchpoints.
What is the highest paying job in healthcare management?
The highest paying roles in healthcare management are typically executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of healthcare organizations, with salaries often exceeding $200,000 annually. These roles require extensive experience, leadership skills, and often advanced degrees like an MBA or healthcare administration certification.
What does a service excellence manager do?
A service excellence manager oversees customer service operations to ensure high-quality experiences and satisfaction. They develop and implement service standards, train staff, analyze performance metrics, and work to improve overall service delivery within an organization.
What are the key skills and qualifications needed to thrive as a Service Excellence Manager, and why are they important?
To thrive as a Service Excellence Manager, you need expertise in customer service management, process improvement, and a relevant degree—often in business administration or a related field. Familiarity with customer feedback systems, quality assurance tools, and certifications such as Six Sigma or Lean are typically used in this role. Exceptional interpersonal skills, problem-solving abilities, and a proactive mindset help individuals excel in driving service improvements. These skills are crucial to consistently enhance customer experiences, streamline operations, and maintain high service standards within an organization.
What is the difference between Service Excellence Manager vs Customer Service Manager?
| Aspect | Service Excellence Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall service quality and customer experience | Managing customer support teams and resolving issues |
| Certifications | Typically Six Sigma, CX certifications | Customer service or support certifications |
| Work Environment | Cross-departmental, strategic initiatives | Customer support centers, call centers |
| Industry Usage | Retail, hospitality, healthcare, corporate | Retail, telecom, banking, hospitality |
The Service Excellence Manager focuses on improving overall service quality and customer experience strategies, often working across departments. In contrast, the Customer Service Manager primarily oversees support teams and handles customer issues directly. Both roles require strong communication skills and customer-centric certifications, but their scope and daily responsibilities differ significantly.
What are the 7 levels of the job title hierarchy?
In the context of a Service Excellence Manager role, the job title hierarchy typically includes entry-level positions such as Coordinator or Specialist, progressing through Supervisor, Manager, Senior Manager, Director, Vice President, and Executive or Chief levels. These levels reflect increasing responsibility, scope, and leadership within an organization. The specific titles and hierarchy can vary by company and industry, but generally follow this progression to denote seniority and expertise.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need to meet performance metrics. Managing stress often requires strong communication skills, patience, and the ability to handle difficult situations calmly.
What is a Service Excellence Manager?
A Service Excellence Manager is a professional responsible for ensuring high standards of customer service and satisfaction within an organization. They develop and implement strategies to improve service delivery, monitor customer feedback, and work with teams to enhance the overall customer experience. Their goal is to foster a culture of excellence and continuous improvement, addressing issues and driving initiatives that align with customer needs and organizational objectives.
What are popular job titles related to Service Excellence Manager jobs in Raleigh, NC? For Service Excellence Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Excellence Manager jobs in Raleigh, NC look for? The top searched job categories for Service Excellence Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Excellence Manager jobs? Cities near Raleigh, NC with the most Service Excellence Manager job openings:
Job description
Playfly Sports is looking for a Director, Ticket Sales and Service to join our team at Campbell University in Buies Creek, North Carolina. This role is essential in growing the organization’s ticket sales revenue, focusing on hiring and training staff. The ideal candidate should have a strong background in sales, preferably in the sports or entertainment industry, with proven success in managing a sales team.
This position offers the opportunity to work on-site, applying your expertise to create unique revenue opportunities and maximize current streams.
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