ZipRecruiter

Log In

1

Service Director Jobs in Springfield, MO (NOW HIRING)

052 Price Cutter

Store Director

Springfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

088 Price Cutter

Store Director

Greenfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

073 Country Mart

Store Director

Forsyth, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

051 Price Cutter

Store Director

Springfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

012 Price Cutter

Store Director

Springfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

034 King Food Saver

Store Director

Springfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

089 Price Cutter

Store Director

Conway, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

050 Price Cutter/Rubys

Store Director

Springfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

086 Price Cutter

Store Director

Marshfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

006 King Cash Saver

Store Director

Ozark, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

035 Price Cutter

Store Director

Springfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

017 Price Cutter

Store Director

Republic, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

020 King Food Saver

Store Director

Springfield, MO · On-site

Store Director Full Time Store Upper Level Reports Directly to: District Manager Directs: All Store ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

052 Price Cutter

Store Director

Springfield, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

004 Price Cutter

Store Director

Ozark, MO · On-site

Store Director Full Time - Store Upper Level Reports Directly to: District Manager Directs: All ... and service at the best prices! In this friendly, flexible team environment, you will play an ...

previous page

Showing results 41-60

All JobsService JobsService Director JobsService Director Jobs in Springfield, MO

Service Director information

See Springfield, MO salary details

$27.7K

$93.4K

$158.7K

How much do service director jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service director in Springfield, MO is $93,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $109,200.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Springfield, MO?

The most popular types of Service jobs in Springfield, MO are:

What job categories do people searching Service Director jobs in Springfield, MO look for?

The top searched job categories for Service Director jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Service Director jobs?

Cities near Springfield, MO with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $93,394 per year, or $44.9 per hour.

Store Director

052 Price Cutter

Springfield, MO • On-site

Full-time

Re-posted 19 days ago

Job description

Store Director
Full Time - Store Upper Level
Reports Directly to:
District Manager
Directs:
All Store Associates
Pyramid Foods Team Objective
Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role as a leader in the store will be to empower associates and solve problems through critical thinking. Additional requirements are to meet all budgeted sales, labor, shrink and gross projections while maintaining good store conditions.
Daily Operations
  • Hiring and maintaining a proper level and quality of employees who are dedicated to increasing sales by providing exceptional service to all clientele
  • Checking and maintaining inventory and stock conditions
  • Audit and adjust all pre-book suggested orders sent from office
  • Ensure that credits are being requested and received from AWG and all DSD vendors
  • Controlling shrink by insisting upon correct inventory levels, proper rotation, and proper shrink tracking
  • Regularly checking that all security equipment is operational and in use
  • Completion of all paperwork which is turned in to the office. (See examples)

AG Statement Sales Loss/Gain Report
Weekly Purchase Report Weekly Projections
  • Monitoring pricing and merchandising with competition
  • Providing scheduling for or projecting labor hours for all departments
  • Meeting sales and labor budget projections while meeting total store profit projections

Employees
  • Properly training and developing employees to ensure a stable, qualified work force by leading them and providing them the tools for success
  • Maintaining a disciplined, non-offensive work environment using critical thinking skills, providing conflict resolution, and providing clear communication to the team
  • Completing reviews for new team members at 3 months, 6 months, and annually after their first year
  • Coaching and mentoring team members through training and assigning daily tasks

Company Standards
  • Communicating with the appropriate office management and staying educated and updated on all company policies and training procedures
  • Maintaining a clean facility, including the exterior of the facility, complying with all company standards, and immediately reporting all maintenance and repair issues to the office
  • Maintaining records which comply with all government regulations and company policy
  • Your store should remain Community Focused and in good standing with other businesses and organizations
  • Compliance with all company policies, including dress and name tag enforcement

Basic Functions and Physical Requirements:
Must be able to lift 60 lb. boxes on occasion and/or exert 25-60 lbs. of force frequently and/or 10/20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparation of food items and/or removing product from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling and the ability to work on floors that sometimes become slippery.

Apply