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Service Director Jobs in Spring, TX (NOW HIRING)

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

New

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

New

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

Work with service director to set departmental objectives * Recruit, interview and train service staff * Maintain daily sales and production records as prescribed by upper management * Review and ...

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Service Director information

See Spring, TX salary details

$27.1K

$91.4K

$155.3K

How much do service director jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service director in Spring, TX is $91,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $106,800.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Spring, TX? The most popular types of Service jobs in Spring, TX are:
What job categories do people searching Service Director jobs in Spring, TX look for? The top searched job categories for Service Director jobs in Spring, TX are:
What cities near Spring, TX are hiring for Service Director jobs? Cities near Spring, TX with the most Service Director job openings:
Infographic showing various Service Director job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $91,368 per year, or $43.9 per hour.
Food Service Director

Other

Posted 3 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,255 frontline employees who took The Breakroom Quiz

392nd of 487 rated business services


Job description

Job Description

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership
    Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance 
    Ensure food services appropriately connects to the Executional Framework 
    Coach employees by creating a shared understanding about what needs to be achieved and how to execute
    Reward and recognize employees
    Ensure safety and sanitation standards in all operations

Client Relationship
    Identify client needs and effectively communicate operational progress

Financial Performance
    Adopt Aramark process and systems
    Build revenue and manage budget, including cost controls regarding food, beverage and labor
    Ensure the completion and maintenance of P&L statements
    Achieve food and labor targets
    Manage resources to ensure quality and cost control within budgetary guidelines

Productivity
    Implement and maintain Aramark agenda for both labor and food initiatives
    Create value through efficient operations, appropriate cost controls and profit management
    Full compliance with Operational Excellence fundamentals, including food and labor
    Direct and oversee operations related to production, distribution and food service

Compliance
    Maintain a safe and healthy environment for clients, customers and employees
    Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Key Responsibilities  
    Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
    Develops operational component forecasts and can explain variances.  Responsible for components accounting functions.
    Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
    Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
    Recruits, hires, develops and retains front line team.
    Conducts period inventory
    Maintains records to comply with ARAMARK, government and accrediting agency standards
    Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
    May participate in sales process and negotiation of contracts
    Looks for opportunities to implement new products and services which support sales growth and client retention

 Additional Responsibilities
    Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
    Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

    Requires at least 4 years of experience
    Requires at least 1-3 years of experience in a management role 
    Requires previous experience in food service
    Requires a bachelor's degree or equivalent experience
    Strong communication skills  
    Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
    Ability to demonstrate excellent customer service using Aramark's standard model 
    Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
    Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. 
    Must be able to stand for extended periods of time.

Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


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About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US