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Member Services Director Jobs in Spring, TX (NOW HIRING)

The Reserves Network Inc

Member Services

Houston, TX · On-site

$21.75/hr

Member Service Representative I & ll | Pay $21.75| Full-time | On-site | Temp-to-Hire What Matters ... Weekly Pay with direct deposit or pay card * When you work through The Reserves Network, you are ...

Accurate Inc

Member Services Representative

Houston, TX · On-site

$19.69/hr

MEMBER SERVICES REPRESENTATIVE IN HOUSTON, TX 77081 Accurate Personnel is hiring immediately for a ... Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our ...

YMCA

Member Services/Front Desk -Tom Wussow Park

Houston, TX · On-site

$11 - $13.75/hr

Administrative duties delegated from the Member Services Director. * Implements procedures pertinent to the effective and efficient operation of the Membership Department. Ensures compliance with ...

YMCA

Membership Lead - Lake Houston

Kingwood, TX

Administrative duties delegated from the Member Services Director. * Implements procedures pertinent to the effective and efficient operation of the Membership Department. Ensures compliance with ...

LifeWise Academy

Leadership Board Member

Humble, TX · On-site

Providing input and direction to the program director as he/she manages the day-to-day operations ... Commit to a minimum of one year of service * Be consistent in prayer for the local program * Note:

LifeWise Academy

Leadership Board Member

Willis, TX · On-site

Providing input and direction to the program director as he/she manages the day-to-day operations ... Commit to a minimum of one year of service * Be consistent in prayer for the local program * Note:

LifeWise Academy

Leadership Board Member

Humble, TX · On-site

Providing input and direction to the program director as he/she manages the day-to-day operations ... Commit to a minimum of one year of service * Be consistent in prayer for the local program * Note:

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All JobsMember Services JobsMember Services Director JobsMember Services Director Jobs in Spring, TX

Member Services Director information

See Spring, TX salary details

$31.1K

$81.9K

$155.7K

How much do member services director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for member services director in Spring, TX is $81,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $97,900.00 per year, depending on experience, location, and employer.

What does a member services director do?

A Member Services Director is responsible for overseeing the delivery of services and support to members within an organization, such as a club, association, or nonprofit. They manage member engagement, address concerns, and develop strategies to improve member satisfaction and retention. Their duties often include supervising staff, coordinating events or programs, and ensuring effective communication between the organization and its members. The role requires strong leadership, customer service skills, and the ability to analyze and respond to member needs.

What is the difference between Member Services Director vs Member Relations Manager?

AspectMember Services DirectorMember Relations Manager
ResponsibilitiesOversees member support, service programs, and departmental operationsBuilds relationships, manages member engagement, and addresses member concerns
CredentialsTypically requires a bachelor's degree; experience in customer service or membership managementSimilar credentials; strong communication and interpersonal skills
Work EnvironmentLeadership role within membership or customer service departmentsFrontline role focusing on member interaction and relationship building
Industry UsageCommon in associations, clubs, and non-profitsOften used in similar settings, emphasizing member engagement

The Member Services Director focuses on managing the overall member support operations, while the Member Relations Manager emphasizes building and maintaining strong relationships with members. Both roles require similar credentials and are vital in member-focused organizations, but they differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a member services director, and why are they important?

To thrive as a Member Services Director, you need strong leadership, customer service expertise, and a background in business administration or a related field. Familiarity with member management software, CRM systems, and relevant certifications such as Certified Association Executive (CAE) is often required. Exceptional interpersonal, problem-solving, and communication skills set top performers apart in this role. These abilities are crucial for ensuring member satisfaction, retention, and the effective management of member-focused programs within an organization.

What are some common challenges faced by a member services director, and how can they be overcome?

A Member Services Director often encounters challenges such as managing high member expectations, addressing diverse needs, and ensuring consistent service quality across their team. Balancing these demands requires strong communication skills and the ability to implement efficient processes for handling feedback and resolving issues. Collaborating closely with other departments, such as marketing and operations, is also essential to improve the overall member experience and foster retention. Regular training and performance reviews help maintain high service standards and support team development.

What are the most commonly searched types of Member Services jobs in Spring, TX?

The most popular types of Member Services jobs in Spring, TX are:

What cities near Spring, TX are hiring for Member Services Director jobs?

Cities near Spring, TX with the most Member Services Director job openings:

Member Services Director jobs near you
Infographic showing various Member Services Director job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $81,935 per year, or $39.4 per hour.

Member Services

The Reserves Network Inc

Houston, TX • On-site

$21.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Member Service Representative I & ll | Pay $21.75| Full-time | On-site | Temp-to-Hire
What Matters Most
• Competitive Pay based on experience plus additional compensation
• Schedule: Full-Time Monday–Friday standard business hours; Part-Time flexible weekday scheduling within branch hours, may include rotating coverage
• Location: 77058
• Temporary-to-hire opportunity with career growth and stability
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit, and our referral bonus program
Job Description
The Member Service Representative III is responsible for delivering exceptional member experiences by supporting new account openings, consumer lending, and credit union services. This role processes applications, verifies documentation, and follows up on loan or account requirements while ensuring accuracy and compliance. The MSR III also engages members through phone, digital, and in-person channels to provide solutions and cross-sell financial products. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced financial services environment.
Responsibilities:
• Process new account applications and consumer loan requests
• Verify documentation, complete security screening, and follow up on missing information
• Provide high-quality member service across phone, digital, and in-person channels
• Cross-sell credit union products and services based on member needs
• Maintain compliance with BSA, AML, OFAC, and internal credit union policies
Qualifications and Requirements:
• High School Diploma or equivalent required
• Minimum 4 years of customer service, banking, sales, or financial services experience (or equivalent combination of education and experience)
• Teller, ITM, or contact center experience preferred
• Strong communication, multitasking, and problem-solving skills
• Ability to work in a fast-paced, member-focused environment
Benefits and Perks:
• Pay Rate based on experience
• Medical, Dental, and Vision Benefits
• Paid Holidays
• Training & Career Growth Opportunities
Your New Organization:
Our client is a member-focused credit union committed to delivering personalized financial services, including checking, savings, lending, and digital banking solutions. The organization promotes financial wellness, community engagement, and exceptional member support in a professional, service-driven environment.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay range for this position is $21.75, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.

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