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Member Services Manager Jobs in Spring, TX (NOW HIRING)

Crunch Fitness

Member Services Representative

Katy, TX · On-site

... manager Always maintain professional disposition Sell retail products Schedule member services: tanning, hydro-massage, etc. Facilitate payment of member services in accordance with company ...

AEG

Membership Services Manager

Houston, TX · On-site

Strategically align member service initiatives with organizational goals to deliver exceptional fan experiences. * Formulate and execute all retention and engagement activities for Season Ticket ...

TecTammina

Member Services Specialist

Houston, TX · On-site

$15.75 - $19.75/hr

... the Member Services Specialist functions primarily as a subject matter expert in the areas of ... in managing their processing and reporting Act as primary contact to State Health Insurance ...

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All JobsMember Services JobsMember Services Manager JobsMember Services Manager Jobs in Spring, TX

Member Services Manager information

See Spring, TX salary details

$22.2K

$51.4K

$80.1K

How much do member services manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for member services manager in Spring, TX is $51,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are the most commonly searched types of Member Services jobs in Spring, TX?

The most popular types of Member Services jobs in Spring, TX are:

What job categories do people searching Member Services Manager jobs in Spring, TX look for?

The top searched job categories for Member Services Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Member Services Manager jobs?

Cities near Spring, TX with the most Member Services Manager job openings:

Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Spring, TX as of June 2026, with employment types broken down into 2% As Needed, 81% Full Time, 12% Part Time, 4% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,434 per year, or $24.7 per hour.

Manager, Member Services

Texas Children's Hospital

Bellaire, TX

Full-time

Posted 28 days ago

Texas Children's Hospital rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

85th of 1,065 rated hospitals

Job description

We are searching for a Manager of Member Services -- someone who works well in a fast-paced setting. In this position, you will manage a high performance, culturally sensitive and competent customer service Call Center that supports a rapidly growing, diverse membership and provider community and an expanding portfolio of health plan options. You will evaluate staff development, customer service results, and operational processes to ensure excellence in service, customer satisfaction, and compliance with accrediting and regulatory agencies.

Think you've got what it takes?

Job Duties & Responsibilities
    Acts as an internal advocate for external customers, collaborating with other department managers to meet customers' needs
    Develops and implements training strategies that support the quality objectives and creates a continuous learning environment for professional growth
    Ensures compliance with all regulatory (TDI, HIPAA, CMS, etc.) and accrediting (JCAHO, NCQA, etc.) requirements
    Interviews, assesses, and selects candidates for hire
    Participates in outreach activities designed to educate the community about available pediatric health plan options
    Ensures that JCAHO and CAP requirements specific to your department are fulfilled but also understand the linkage between your department's requirements and those of the integrated delivery system

Skills & Requirements
    High school diploma or GED required
    Bachelor's degree in business administration, health administration, and marketing or related field preferred
    6 years' experience as a team leader or supervisor in Member Services, Claims Administration, Revenue Cycle, Financial Counseling or Provider Relations required
    A Bachelor's degree in Business Administration, Health Administration, Marketing, or a related field may be substituted for four years of required experience
 

Founded in 1996, Texas Children's Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals. Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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