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Member Services Manager Jobs in Spring, TX (NOW HIRING)

Crunch Fitness

Member Services Representative

Katy, TX · On-site

Facilitate all member requests or forward to a manager * Always maintain professional disposition * Sell retail products * Schedule member services: tanning, hydro-massage, etc. * Facilitate payment ...

Crunch Fitness

Member Services Representative

Humble, TX · On-site

$10/hr

Facilitate all member requests or forward to a manager * Always maintain professional disposition * Sell retail products * Schedule member services: tanning, hydro-massage, etc. * Facilitate payment ...

Accurate Inc

Member Services Representative

Houston, TX · On-site

$19.69/hr

MEMBER SERVICES REPRESENTATIVE IN HOUSTON, TX 77081 Accurate Personnel is hiring immediately for a ... Tracking issues referred to network management * Ensures new Physicians/Providers receive, and ...

TecTammina

Member Services Specialist

Houston, TX · On-site

$15.75 - $19.75/hr

... the Member Services Specialist functions primarily as a subject matter expert in the areas of ... in managing their processing and reporting Act as primary contact to State Health Insurance ...

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All JobsMember Services JobsMember Services Manager JobsMember Services Manager Jobs in Spring, TX

Member Services Manager information

See Spring, TX salary details

$22.2K

$51.4K

$80.1K

How much do member services manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for member services manager in Spring, TX is $51,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a member services manager?

A member services manager oversees the delivery of services to members of an organization, such as a club, association, or healthcare facility. They handle member inquiries, resolve issues, and ensure member satisfaction, often using customer relationship management (CRM) tools. Strong communication, leadership skills, and knowledge of the organization's offerings are essential for this role.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.

What are the most commonly searched types of Member Services jobs in Spring, TX?

The most popular types of Member Services jobs in Spring, TX are:

What job categories do people searching Member Services Manager jobs in Spring, TX look for?

The top searched job categories for Member Services Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Member Services Manager jobs?

Cities near Spring, TX with the most Member Services Manager job openings:

Member Services Manager jobs near you
Infographic showing various Member Services Manager job openings in Spring, TX as of June 2026, with employment types broken down into 2% As Needed, 81% Full Time, 12% Part Time, 4% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,434 per year, or $24.7 per hour.

Member Services Representative

Crunch Fitness

Humble, TX • On-site

Part-time

Re-posted 13 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Description
The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.
Expectations
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Always maintain professional disposition
  • Sell retail products
  • Schedule member services: tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook

Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require

Physical Requirements
  • Lift 10 lbs. on occasion
  • Stand, bend and squat with frequency
  • Climb and hang decorations when needed

Employment Eligibility
  • All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively.
  • To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment.
  • All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification.

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Position Requirements
Full-Time/Part-Time
Part-Time
Location
Atascocita
About the Organization
Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America.
The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.
This position is currently accepting applications.

What Crunch Fitness employees say

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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