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Service Director Jobs in Boca Raton, FL (NOW HIRING)

Colliers

Valuation Services Director

Boca Raton, FL · On-site

Manage team members across geographies to deliver exceptional client service and results ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Valuation Services Director

Boca Raton, FL · On-site

Manage team members across geographies to deliver exceptional client service and results ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

HGreg Group

Service Sublet Coordinator

West Palm Beach, FL · On-site

$19 - $24.25/hr

Reconditioning Production Director, Service Director Summary: The Service Sublet Coordinator is an important role in the reconditioning process with a number of responsibilities. These ...

The GEO Group

DIR, FOOD SERVICES

Boca Raton, FL · On-site

The Food Service Operations Director troubleshoots underperforming facilities resolving food service operational issues as necessary. * Trains, mentors and provides frequent follow-up to new and ...

The GEO Group

DIR, FOOD SERVICES

Boca Raton, FL · On-site

The Food Service Operations Director troubleshoots underperforming facilities resolving food service operational issues as necessary. * Trains, mentors and provides frequent follow-up to new and ...

The GEO Group, Inc.

DIR, FOOD SERVICES

Boca Raton, FL · On-site

The Food Service Operations Director troubleshoots underperforming facilities resolving food service operational issues as necessary. * Trains, mentors and provides frequent follow-up to new and ...

The GEO Group

DIR, FOOD SERVICES

Boca Raton, FL · On-site

The Food Service Operations Director troubleshoots underperforming facilities resolving food service operational issues as necessary. * Trains, mentors and provides frequent follow-up to new and ...

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Service Director information

See Boca Raton, FL salary details

$28.9K

$97.4K

$165.6K

How much do service director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service director in Boca Raton, FL is $97,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $113,900.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Boca Raton, FL? The most popular types of Service jobs in Boca Raton, FL are:
What job categories do people searching Service Director jobs in Boca Raton, FL look for? The top searched job categories for Service Director jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Service Director jobs? Cities near Boca Raton, FL with the most Service Director job openings:
Service Director jobs near you

Valuation Services Director

Colliers

Boca Raton, FL • On-site

Full-time

Re-posted 25 days ago

Colliers rating

7.4

Company rating: 7.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

110th of 202 rated real estate companies

Job description

Make your next move an expert one.

At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

**This position is a hybrid role based out of the local office **

About you

An enterprising, enthusiastic, and collaborative team player, you have the expertise and ability to bring fresh ideas and create impactful work that helps clients grow and thrive. You embrace new approaches and challenges to help you lead the industry into the future.

As a Valuation Services Director, you will perform top-tier valuation services to obtain new and retain top clients. You will manage and provide the highest-quality valuation and advisory solutions to our clients by leveraging the Company's full platform of services. Each day, you will promote and advocate Colliers' brand in the local market, articulating its value through superior customer service to its clients.

In this role, you will...

  • Originate new client relationships and foster existing ones.
  • Manage team members across geographies to deliver exceptional client service and results.
  • Allocation of appraisal assignments
  • Supervision of trainee appraisers
  • Execute valuation and appraisal assignments (financial reporting, purchase accounting, Net Asset Value, periodic reporting, tax, lending, etc.) for corporate clients, REITs (publicly traded & non-traded), pension funds, open and closed-end funds, lenders, etc.
  • Apply your Expertise in discounted cash flow (Argus and MS Excel), Sales Comparison Approach, Cost Approach, and Highest & Best Use.
  • Review industry surveys, benchmarks, economic and demographic trends.
  • Assist with preparing and presenting the results of our analysis in a clear and concise manner.

What you'll bring

  • 10+ years of related work experience.
  • MAI Designation required
  • Bachelor's degree plus completion of advanced appraisal class curriculum (preferred)
  • Proficient in Microsoft Office applications.
  • Team player mentality with excellent communication skills.
  • Ability to deliver excellent client service across the organization and with external partner.

#LI-JM1

Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Applications will be accepted on an ongoing basis.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

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