Job Description
We are seeking an experienced and highly motivated Service coordinator to oversee national service accounts, lead customer service operations, and ensure exceptional client satisfaction. This role requires a strong background in service and the ability to coordinate and follow through from beginning to completion of service order.
Qualifications & Requirements
- Minimum of 3-5 years of experience with strong knowledge of service, maintenance, installation coordination, and client account management.
- Experience within a service-driven environment.
- Strong understanding of national service account management and multi-location project coordination.
- Excellent organizational, planning, problem-solving, and time management skills.
- Strong mathematical aptitude and ability to analyze pricing, margins, and profitability.
- Exceptional communication and interpersonal skills, including professional written, verbal, and presentation abilities.
- Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- Proven ability to build strong client and vendor relationships.
- Proficient in Microsoft Office Suite, Outlook, and related business software applications such as Epicor. Must be able to work in Excel.
- Ability to follow company procedures and effectively utilize internal resources to complete service requests efficiently and accurately.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Job Reference: JN -082026-427681