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Service Director Jobs in Baton Rouge, LA (NOW HIRING)

Dungarvin

Program Director

Baton Rouge, LA · On-site

Company Description At  Dungarvin , we are more than a provider of support services--we're a ... This position is a mixture of both direct care and supervisory duties. What You Get To Do

Dungarvin

Program Director

Baton Rouge, LA · On-site

$45K/yr

With services nationwide, our team is united by a shared commitment to making a real difference ... The program director is responsible for monitoring all aspects of the program including but not ...

Dungarvin

Program Director

Baton Rouge, LA · On-site

$45K/yr

With services nationwide, our team is united by a shared commitment to making a real difference ... The program director is responsible for monitoring all aspects of the program including but not ...

Dungarvin

Program Director

Baton Rouge, LA · On-site

$45K/yr

With services nationwide, our team is united by a shared commitment to making a real difference ... The program director is responsible for monitoring all aspects of the program including but not ...

Phoenix Senior Living

Wellness Director

Baton Rouge, LA · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

The Pearl At Jamestown

Wellness Director

Baton Rouge, LA · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

Phoenix Senior Living

Wellness Director

Baton Rouge, LA · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

The Pearl At Jamestown

Wellness Director

Baton Rouge, LA · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

Phoenix Senior Living

Wellness Director

Baton Rouge, LA · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

The Pearl At Jamestown

Wellness Director

Baton Rouge, LA · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

W3Global Inc.

Tax Director

Baton Rouge, LA · On-site

... service. This position works closely with the Sheriff, parish officials, taxing bodies, legal ... Direct, supervise, and manage all operations of the Sheriff's Tax Office. * Oversee the billing ...

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All JobsService JobsService Director JobsService Director Jobs in Baton Rouge, LA

Service Director information

See Baton Rouge, LA salary details

$23.9K

$80.6K

$136.9K

How much do service director jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service director in Baton Rouge, LA is $80,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $94,100.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Baton Rouge, LA?

The most popular types of Service jobs in Baton Rouge, LA are:

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For Service Director jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Service Director jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Service Director jobs?

Cities near Baton Rouge, LA with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,552 per year, or $38.7 per hour.

LHRO Direct Service Worker

LA Health and Rehab, Inc.

Baton Rouge, LA • On-site

$9/hr

Full-time

Re-posted 28 days ago

Job description

Louisiana Health & Rehab. Options (LHRO) have immediate openings for all shift in the Baton Rouge Area.       Direct Service WorkerReports To: Program DirectorFLSA Status: Non-ExemptDivision: Direct CareFUNCTION: This position has the responsibility of being the primary staff for clients. As such the direct care staff person is responsible for providing the prescribed program of Active Treatment to each client based on the Individual Plan-of-Care. This employee provides the actual training, and also provides the day to day supervision, guidance, and support to clients, which may be required to facilitate each client's individual learning and development. This employee works under the direction of the Program Director.JOB REQUIREMENTS: This position requires a high school diploma or a GED certificate. Additionally persons must be at least 23 years of age, but no person shall be employed who is less than 18 years of age.An employee who fills this position must participate in all training, must work when assigned to work by the Program Director, and must follow the rules and regulations of LHRO. Additionally, direct care staff persons must follow all directions, procedures, and guidelines for the provision of individual program of clients.PRINCIPLE ACTIVITIES:NOTE: These examples are intended only as illustrations of the various types or work performed in positions allocated to this class. The absence of specific statement of duties doesn't not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.Implement through training, individual client's Individual Plan of Care.Where applicable, implement according to requirement individual client's or group Behavior Management Plan.Where applicable, supervise the self-administration of medication by residents.Be familiar with Direct Care Staff Persons Checklist (see handbook). Assist in developing and implementing Active Treatment.Participate in intake and individualized plan of care and development of same.Provide individual and group counseling under the direction of the Program Director and/or House Manager.Record all accident/incidents occurring on each shift.Inspect living areas for repairs and cleanliness.Be thoroughly familiar with all policies and procedures relative to the residents (discipline, medical emergencies, safety, runaway/elopements).Supervise all activities, events, and functions.Provide necessary transportation.Restrict inappropriate behaviors in residents and assist them is developing alternate appropriate behaviors.Train residents in good personal habits, e.g. grooming, eating, hygiene.Supervise, participate in, and train residents in cooking, meal planning, shopping, and all household maintenance activities.Supervise, guide, train, participate, and encourage participation in a variety of recreational/leisure-time activities, social skills, and development activities.Ability to transport up to 30 pounds.Other duties as assigned by Program Director, House Manager or his/her designee.