Service Director Jobs in Baton Rouge, LA (NOW HIRING)

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Director, People Services

Expert in their discipline (HR or commensurate experience inclusive of operations experience). Accountable for shaping the direction and leading the human capital strategy across your functional area. Responsible for providing executive-level HR support, coaching leaders (manager through executive levels), and empowering teams to partner cross-functionally to solve complex challenges. You will work closely with senior operations leaders to drive strategic HR solutions and initiatives that align with broader business objectives, taking complete responsibility for work, including all planning, execution, and delivery. The ideal candidate will possess deep strategic thinking capabilities, an ability to balance team empowerment with accountability, excellent communication and operational experience, and a proven track record of driving large-scale multi-site organizational performance.

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Get the right stuff done

Demonstrates the ability to balance team empowerment with accountability for results and details.

Takes complete responsibility for work, including all planning, execution, and delivery.

Leads complex initiatives across the group areas, translating broader goals into measurable deliverables.

Develops and implements strategic retention strategies to impact patient care at scale.

Advises on execution of full talent system, inclusive of creating local compensation strategy to support pay for performance

Develops self and others

Serves as a trusted advisor/coach to senior leaders and executives, providing strategic guidance on HR initiatives to support business objectives.

Collaborates with operational leaders to identify and address leadership development needs, ensuring succession plans for critical roles are robust and forward-looking.

Actively serves as a leader on the team to attract, identify, develop, and retain high potential talent

Identifies high-potential teammates and empowers the team to create development plans that prepare them for future executive leadership roles

Monitors and tracks the progress of key talent actions, making data-driven adjustments to accelerate readiness.

Strategic Thinking

Consistently scans the macro talent and HR environment, bringing trends and the latest perspectives to progress the business's strategic thinking.

Demonstrates a strong ability to see big-picture drivers, identify gaps, and translate strategy into action.

Conducts advanced HR data analysis to identify trends, issues, and opportunities, and develops comprehensive action plans.

Lead the DaVita Way

Actively shapes our Village culture, creating trust and belonging at all levels of the lane.

Shapes team culture by connecting people's strengths to meaningful work and prioritizing a culture of belonging.

Drives accountability with partners in the Village on how to Lead the DaVita Way, serving as an ambassador for the Village.

Drive Change

Creates a culture that promotes taking calculated risks to drive innovation.

Empowers the team to partner cross-functionally to solve problems and capitalize on opportunities.

Develops comprehensive change management and communication plans, guiding leaders to define the need for change and desired outcomes at a strategic level.

Influence and communication

Uses strong interpersonal skills and emotional intelligence to influence executive decision-making and gain buy-in from key stakeholders.

Presents data, insights, and recommendations to strategically support the 'why' behind major initiatives. Able to communicate the human capital strategy to c-suite level audience.

Builds commitment with stakeholders to create a shared vision and drive organizational change across multiple functional areas.

We are looking for a candidate that has demonstrated success in the following areas:

Previous experience shaping and leading multi-site Human Capital Strategy.

Extensive experience coaching senior leaders (Directors and above, up to executives).

Experience identifying and driving Key Performance Indicators with end-to-end ownership.

Bachelor's degree required, MBA or advanced degree highly preferred.

Available for moderate travel (25%-50% overnight).

Philosophies that align with our core values.

Demonstrated understanding of what makes the business successful, with a proven ability to deliver on strategic goals. Also, a little bit of competitive spirit never hurts.

(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required):

Bachelor's degree required.

Human Resources certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.

Must live in South East US geography (Florida or Georgia preferred) or be willing to relocate

Current driver's license in state of residence and insurable driving record required.

Minimum of 7-10 years' hands-on human resources experience, functioning as a strategic human resource business partner.

Minimum of 5 years' experience as a human resources manager or director strongly preferred; experience in a large (1000+) company preferred.

Proficient in MS Word, Excel, PowerPoint, Teams, and Outlook required.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits:Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family:Family resources, EAP counseling sessions, accessHeadspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs:DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-MC5

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.