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Service Director Jobs in Ruston, LA (NOW HIRING)

Full-time Cook

Bernice, LA

$13.25 - $17/hr

Food Service Director W/H Class: Non-Exempt, Hourly Job Summary: Join our talented team at Onyx Care of Bernice, a post-acute rehabilitation facility committed to providing exceptional patient care.

Full-time Cook

Bernice, LA · On-site

$13.25 - $17/hr

Food Service Director W/H Class: Non-Exempt, Hourly Job Summary: Join our talented team at Onyx Care of Bernice, a post-acute rehabilitation facility committed to providing exceptional patient care.

LSUAM Law - Law Library and Information Services (Caprice L. Roberts (00076655) (Inherited)) Work ... The Director will advance the mission of the Law Center by ensuring that the library dynamically ...

New

The Regional Rep Director's primary objectives are to help achieve annual sales goals, and expand ... Ability to comprehend detailed knowledge of company products and services, customers, decision ...

The Regional Rep Director's primary objectives are to help achieve annual sales goals, and expand ... Ability to comprehend detailed knowledge of company products and services, customers, decision ...

Coordinate with HGA internal teams (Finance, IT, Software Development) to leverage the full service ... Other duties as directed by the Chief Financial Officer. Requirements * CPA license required. * 10+ ...

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... Providing or directing all Front of House training * Managing performance of Front of House ...

Service Manager

Ruston, LA · On-site

$5.2K/mo

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... Providing or directing all Front of House training * Managing performance of Front of House ...

Service Manager

Ruston, LA · On-site

$5.2K/mo

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... Providing or directing all Front of House training * Managing performance of Front of House ...

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Service Director information

See Ruston, LA salary details

$24.6K

$82.9K

$140.9K

How much do service director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service director in Ruston, LA is $82,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $96,900.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Ruston, LA?

The most popular types of Service jobs in Ruston, LA are:

What cities near Ruston, LA are hiring for Service Director jobs?

Cities near Ruston, LA with the most Service Director job openings:

Infographic showing various Service Director job openings in Ruston, LA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $82,880 per year, or $39.8 per hour.

Full-time Cook

Onyx Care

Bernice, LA

$13.25 - $17/hr

Full-time

Posted 5 days ago


Job description

Dietary Cook

Job Description                                                                                                                                                              

Dept: Dietary

Reports to: Food Service Director

W/H Class: Non-Exempt, Hourly

 

Job Summary:

Join our talented team at Onyx Care of Bernice, a post-acute rehabilitation facility committed to providing exceptional patient care. As a Dietary Cook, you will play a vital role in ensuring the nutritional needs of our patients are met, while maintaining a clean and safe kitchen environment.

Residents Rights

·         Knows and respects patient rights.

·         Ensures all protected health information is kept confidential.

·         Reports all complaints made by patients to supervisor.

·         Reports all allegations of resident abuse, neglect and/or misappropriation of patient property.

Safety and Sanitation

·         Uses Standard Precautions as outlined in policies and procedures.

·         Follows established safety policies and procedures.

·         Observes safety needs of patients as indicated in care plan.

·         Wears and/or uses safety equipment and supplies when indicated and properly trained to use.

·         Demonstrates job-specific knowledge of fire and disaster preparedness during drills or actual situations.

·         Operates, cleans and stores kitchen equipment in a safe manner.

·         Identifies location of MSDS for chemicals used.  Is familiar with eye wash station.

 

Food Preparation/Production Responsibilities

·         Assists cook as directed by the food service director.

·         Prepares and labels nourishments according to center procedures.

·         Prepares and portions desserts, salads and other non-entrée foods into dishes; pours beverages.

·         Follows production sheets and pre-preparation sheets or guidelines when appropriate.

 

Sanitation Responsibilities

·         Sweeps and mops kitchen floors as assigned.

·         Takes trash to dumpster.

·         Washes dishes and silverware according to dishwashing procedure.

·         Puts clean dishes and silverware away.

·         Maintains clean, neat, and orderly work areas.

·         Assists with cleaning of equipment, dishes, silverware and kitchen as assigned.

·         Washes pots and pans if assigned.

·         Completes cleaning assignments.

Meal Service Responsibilities

·         Sets dining room tables for meals when assigned.

·         Works on meal tray serving line.  Sets-up before start of meal service.  Breaks down area and cleans-up at end of serving line.

·         Reads and follows tray tickets when serving meals.

·         Serves meal trays to patient and pours beverages for patients when assigned to dining room.

·         Clears tables of dishes and trash.

·         Pushes food carts to appropriate patient care areas.

·         Communicates with patients during meal times when serving in dining areas.

Food Safety Responsibilities

·         Uses safe food handling techniques as identified in state and federal codes and regulations.

·         Uses proper hand washing techniques.

·         Thaws food appropriately.

·         Stores food using correct packaging and labelling.

·         Uses gloves appropriately and changes when required.

·         Checks refrigerators and freezers for correct temperature.

·         Follows the cleaning schedule.

·         Cleans the equipment and work areas after each use.

·         Cools, stores and reheats cooked foods according to procedures.

·         Does cleaning assignments.

·         Maintains neat, clean and orderly work areas.

Experience

·         A high school diploma is typically required; culinary certification or relevant training is an asset.

·         Minium of 2 years’ experience in culinary role, preferably in a healthcare or institutional setting

·         Proficiency in food preparation, cooking techniques, and know

 

 

 

 

Physical Demands

·         Lifting 50 pounds maximum with frequent lifting, moving, and/or carrying of objects weighing up to 25 pounds.  Stooping, standing, walking, smelling, color, vision, reaching, handling, fingering and pushing.

 

 

General Requirements

Must be able to execute the terms and conditions set forth in the Onyx Healthcare Employee Handbook, including, but not limited to:

a.     Works in a safety-conscious manner, which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards to supervisor

b.     Complies with company policies and procedures and local, state, and federal regulations

c.     Adheres to policy on Drug-Free Workplace

d.     Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each resident and facility guest

e.     Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.

f.      Takes positive action to ensure equal opportunity in the conduct of all business activities without regard to race, color, religion, sex/gender, age, national origin, disability, citizenship, veteran status or any other legally protected category.

 

If you're passionate about nutrition and patient care and want to join a team that makes a difference in the lives of others, apply today!