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Service Manager Jobs in Ruston, LA (NOW HIRING)

Jim Taylor Auto Group

Service Manager

Ruston, LA · On-site

SERVICE MANAGER Who We Are Jim Taylor Auto Group is a people-first automotive organization built on relationships, integrity, and growth. We believe great results come from taking care of our ...

Posted today

Texas Roadhouse

Service Manager

West Monroe, LA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Ruston, LA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Ruston, LA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Party Fowl

Assistant General Manager

Ruston, LA

Assistant General Manager (AGM) Reports to: General Manager FLSA Status: Exempt (Salaried ... Ensure service, safety, and food quality standards are consistently met. * Monitor restaurant ...

Party Fowl

Assistant General Manager

Ruston, LA · On-site

General Manager FLSA Status: Exempt (Salaried) Employment Type: Full-Time Position Summary Party ... Ensure service, safety, and food quality standards are consistently met. * Monitor restaurant ...

TekSky

General Manager

Ruston, LA · On-site

To manage a hotel's operation and maintain established cost and quality standards in order to ensure superior service and maximize profits. Key Responsibilities: Oversee all aspects of hotel ...

Party Fowl

General Manager

Ruston, LA · On-site

As Nashville's first full-service hot chicken restaurant, we're proud to serve up chef-driven ... Build a strong management bench (AGMs, Kitchen Managers, Service Managers, etc.). * Create a ...

Party Fowl

General Manager

Ruston, LA

General Manager Reports to: Area Director / VP of Operations FLSA Status: Exempt (Salaried ... As Nashville's first full-service hot chicken restaurant, we're proud to serve up chef-driven ...

New

Panda Restaurant Group

Service Team

Ruston, LA

$12.75 - $17/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Hhs

Culinary Director

Ruston, LA

Manage the food service department to provide excellent service and quality * Communicate with department, facility, and company leadership to achieve goals * Collaborate with dietitians and chefs to ...

United Rentals

Service Tech - ROS

West Monroe, LA

As a Service Tech I, you'll use your skills (diesel, automotive or other mechanical) to perform ... Management Perform minor repairs of rental equipment including checking oil, grease, fluids ...

United Rentals

Service Tech - ROS

West Monroe, LA · On-site

As a Service Tech I, you'll use your skills (diesel, automotive or other mechanical) to perform ... Management Perform minor repairs of rental equipment including checking oil, grease, fluids ...

United Rentals

Service Tech - ROS

West Monroe, LA

As a Service Tech I, you'll use your skills (diesel, automotive or other mechanical) to perform ... Report machine condition to Management * Perform minor repairs of rental equipment including ...

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Service Manager information

See Ruston, LA salary details

$26.6K

$56.5K

$95.7K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Ruston, LA is $56,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Ruston, LA? The most popular types of Service jobs in Ruston, LA are:
What job categories do people searching Service Manager jobs in Ruston, LA look for? The top searched job categories for Service Manager jobs in Ruston, LA are:
What cities near Ruston, LA are hiring for Service Manager jobs? Cities near Ruston, LA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Ruston, LA as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,482 per year, or $27.2 per hour.

Service Manager

Jim Taylor Auto Group

Ruston, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 hours ago

Posted today

Job description

SERVICE MANAGER

Who We Are

Jim Taylor Auto Group is a people-first automotive organization built on relationships, integrity, and growth. We believe great results come from taking care of our employees just as well as our customers. Our core values — Dedication, Responsibility, Initiative, Value, and Empathy (DRIVE) — guide how we work, how we serve, and how we support one another every day. At Jim Taylor Auto Group, we don’t just sell or service vehicles — we build trust, careers, and lasting connections. Because here, People DRIVE Us.

Job Summary

The Service Manager plays a key leadership role in driving the success of the service department through strong customer relationships, team development, and operational excellence. This position is responsible for overseeing daily service operations, setting departmental goals, and ensuring a high level of customer satisfaction. The ideal candidate brings proven service management experience, strong leadership skills, and a commitment to delivering consistent, high-quality service experiences.

Benefits

We believe taking care of our people is essential to taking care of our customers. As part of the Jim Taylor Auto Group team, you’ll enjoy a comprehensive benefits package that supports your health, growth, and success, including:

  • Medical, Dental, and Vision Insurance
  • Disability & Life Insurance
  • 401(k) Retirement Plan
  • Paid Vacation and 5 Paid Holidays
  • Free Medical Clinic Access
  • Free Mental & Physical Therapy Services
  • Free Access to a Nutritionist
  • Employee Discount Program
  • Ongoing Training & Career Development Opportunities
  • Employee Referral Bonuses
  • Fun Employee Appreciation Events

Qualifications

Required:

  • Minimum of 3 years of management experience
  • Strong customer service and leadership background
  • High school diploma or higher education
  • Valid driver’s license with a clean driving record

Preferred:

  • Experience managing service department personnel
  • Ability to set and manage departmental goals and performance metrics
  • Strong communication and problem-solving skills
  • Driven, growth-oriented mindset with the ability to support and develop teams

Responsibilities

  • Lead daily operations of the service department to ensure efficiency and quality
  • Build and maintain strong relationships with customers
  • Communicate clearly with customers regarding service needs, timelines, and updates
  • Hire, train, supervise, and support service department personnel
  • Establish departmental goals, budgets, and performance expectations
  • Monitor customer satisfaction and address concerns promptly and professionally
  • Stay current on product updates, service processes, and industry best practices
  • Promote repeat and referral business through strong service experiences

At Jim Taylor Auto Group, our Service Manager brings our DRIVE values to life every day:

  • Dedication — leading the service department with consistency, accountability, and a commitment to delivering an exceptional experience for every customer
  • Responsibility — taking ownership of department performance, team development, customer satisfaction, and daily operational excellence
  • Initiative — identifying challenges early, improving processes, supporting team growth, and stepping in wherever needed to keep the department moving
  • Value — creating a high-quality service experience that builds trust, encourages repeat business, and supports long-term dealership success
  • Empathy — listening to customers and team members with patience, respect, and understanding while helping resolve concerns professionally
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.