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Service Director Jobs in Baton Rouge, LA (NOW HIRING)

Local Auto Dealer

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Automotive Parts & Service Director

Baton Rouge, LA · On-site

$130K/yr

Local Auto Dealer is currently accepting applications to hire an experienced Automotive Parts & Service Director. We are seeking a manager who is motivated, high-energy, with a positive attitude ...

Gallagher

Client Service Leader

Baton Rouge, LA

You'll work closely with the Branch Client Service Director and Branch Manager to align team goals with branch strategies. How you'll make an impact * Lead a team of client service professionals ...

Hometown Senior Care, LLC

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Direct Service Worker

Baton Rouge, LA · On-site

$12.16 - $15/hr

The Direct Service Worker provides essential personal care and support services to clients, primarily through regular home visits. This role involves ensuring the well-being and comfort of clients ...

Sedgwick

PRN Crisis Care Triage (RN)

Baton Rouge, LA · On-site

Maintains communication with the customer, Client Service Director, and Claims Examiner providing timely updates on changes in injured worker status and FCM estimated time of arrival. * Communicates ...

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Service Director information

See Baton Rouge, LA salary details

$23.9K

$80.6K

$136.9K

How much do service director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service director in Baton Rouge, LA is $80,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $94,100.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Baton Rouge, LA? The most popular types of Service jobs in Baton Rouge, LA are:
What are popular job titles related to Service Director jobs in Baton Rouge, LA? For Service Director jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Baton Rouge, LA look for? The top searched job categories for Service Director jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Service Director jobs? Cities near Baton Rouge, LA with the most Service Director job openings:
Service Director jobs near you

Food Service Director

Healthcare Services Group, Inc.

Baton Rouge, LA

Full-time

Re-posted 18 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 479 frontline employees who took The Breakroom Quiz

231st of 251 rated facilities management

Job description

Overview

Role: Food Service Director / Dining Services Director

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!


Responsibilities

The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.

  • Lead and support the food service team to meet quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software..
  • Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
  • Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.

Qualifications

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
  • Two years of experience in quantity food production/service and personnel supervision preferred.
  • Certified Dietary Manager (CDM) certification preferred (or as required by state and county law).
  • Must obtain Food Protection Manager (FPM) within the first 14 days of employment
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area required

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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