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Service Director Jobs in Basking Ridge, NJ (NOW HIRING)

Aramark

Food Service Director

Rockaway, NJ · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

New York, NY · On-site

$88K - $90K/yr

Join LifeWorks as a Food Service Director and help shape exceptional dining experiences every day. We're seeking a passionate leader who thrives in a fast-paced hospitality environment and is ...

Ardian

Fund Service Director

New York, NY · On-site

$75K - $103K/yr

Fielding client servicing questions/issues from Financial Advisors (i.e. redemption questions, issues around cap calls, troubleshooting with new clients, managing issues with RIAs/IBDs in conjunction ...

Epic Healthcare

Food Service Manager

Newark, NJ

Food Service Director We are a dedicated nursing home committed to providing exceptional care to our residents. Our team of professionals works collaboratively to create a nurturing and supportive ...

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All JobsService JobsService Director JobsService Director Jobs in Basking Ridge, NJ

Service Director information

See Basking Ridge, NJ salary details

$31.4K

$105.8K

$179.8K

How much do service director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service director in Basking Ridge, NJ is $105,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $123,700.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Basking Ridge, NJ?

The most popular types of Service jobs in Basking Ridge, NJ are:

What job categories do people searching Service Director jobs in Basking Ridge, NJ look for?

The top searched job categories for Service Director jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Service Director jobs?

Cities near Basking Ridge, NJ with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $105,810 per year, or $50.9 per hour.

CLINICAL SERVICE DIRECTOR

CenterLight Health System

New York, NY • Hybrid

$135K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Salary: $135,000 - $145,000 annually

Lead Healthcare Transformation for Older Adults

At CenterLight Healthcare Systems, we believe healthcare should be coordinated, compassionate, and centered around the whole person.

As a Clinical Service Director (CSD), you will provide leadership for interdisciplinary healthcare teams while helping older adults remain safely and independently in their communities.

WHAT YOU'LL DO

Clinical & Operational Leadership

  • Provide leadership and oversight for Interdisciplinary Team (IDT) operations and participant outcomes.
  • Direct and support clinical and operational managers across multiple service lines.
  • Ensure development and evaluation of participant-centered care plans.
  • Monitor operational, quality, and clinical performance metrics.
  • Collaborate with organizational leaders to enhance care delivery processes.

Quality & Regulatory Excellence

  • Ensure clinical documentation is accurate and compliant.
  • Lead quality improvement initiatives and support regulatory compliance readiness.
  • Oversee incident investigations and participant concerns.
  • Conduct audits and reviews to promote compliance.

Team Leadership & Development

Mentor, coach, and develop interdisciplinary leaders and staff.

Foster a culture of accountability, collaboration, innovation, and excellence.

WHAT WE'RE LOOKING FOR

Required

  • Active and unrestricted RN license in New York State.
  • Bachelor of Science in Nursing (BSN).
  • Minimum 3 years recent acute care nursing experience.
  • Experience working with elderly populations in PACE, MLTC, CHHA, or similar settings.
  • Demonstrated leadership experience.

Preferred

  • 2-3 years supervisory or management experience.
  • PACE experience.
  • Bilingual skills.
  • Experience leading interdisciplinary healthcare teams.

WHY JOIN CENTERLIGHT?

  • Work-Life Balance
  • Monday-Friday schedule (8:30 AM - 5:30 PM)
  • Hybrid work schedule with one remote workday per week after successful completion of training
  • 28 Paid Time Off (PTO) days annually
  • 9 Paid Holidays
  • 403(b) Retirement Plan with employer contributions
  • Transit and commuter benefits
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Gym reimbursement up to $400 annually
  • Tuition reimbursement up to $5,250 annually
  • Leadership development opportunities
  • Relias learning platform with continuing education resources

ABOUT CENTERLIGHT HEALTHCARE PACE

CenterLight Healthcare PACE provides comprehensive healthcare and support services that enable older adults to remain living safely and independently in their communities.

Our interdisciplinary care model brings together physicians, nurses, social workers, therapists, nutritionists, home care professionals, and other specialists to deliver coordinated, participant-centered care that improves health outcomes and quality of life.


Disclaimer:Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.


We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min-Max):$135,000.00 - $145,000.00

Every application is reviewed by our recruitment team. We do not use AI to make hiring decisions or automatically reject applicants. All employment decisions are based on job-related qualifications and applicable employment laws.

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