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Service Director Jobs in Basking Ridge, NJ (NOW HIRING)

* Develop and implement policies and procedures in the dining service program that are in compliance with food serviceregulations; * Monitors monthly expenditures; * Directs and supervises all dietary ...

Director of Service

Manhattan, NY · On-site

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving ...

Director of Service

Manhattan, NY · On-site

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving ...

Director of Service

Manhattan, NY · On-site

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving ...

Food Service Director Float - RWJBH North

Newark, NJ

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Food Service Director Float - RWJBH North

Newark, NJ · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Food Service Director Float - RWJBH North

Newark, NJ · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

The Floor Manager/Service Director will be responsible for all aspects of the daily operations and service standards at our restaurant. This individual will be responsible for supervising the dining ...

The Floor Manager/Service Director will be responsible for all aspects of the daily operations and service standards at our restaurant. This individual will be responsible for supervising the dining ...

Service Manager / Director

New York, NY

$65K - $75K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Floor Manager/Service Director will be responsible for all aspects of the daily operations and service standards at our restaurant. This individual will be responsible for supervising the dining ...

Food Service Manager

Newark, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Food Service Director We are a dedicated nursing home committed to providing exceptional care to our residents. Our team of professionals works collaboratively to create a nurturing and supportive ...

Job Title: SVP, Client Service Director Department: Account Services Lead by inspiring trust through courageous in the moment conversations Walk the talk and have a strategic perspective both ...

Job Title: SVP, Client Service Director Department: Account Services Lead by inspiring trust through courageous in the moment conversations Walk the talk and have a strategic perspective both ...

Showing results 21-40

Service Director information

See Basking Ridge, NJ salary details

$31.4K

$105.8K

$179.8K

How much do service director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service director in Basking Ridge, NJ is $105,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $123,700.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Basking Ridge, NJ?

The most popular types of Service jobs in Basking Ridge, NJ are:

What job categories do people searching Service Director jobs in Basking Ridge, NJ look for?

The top searched job categories for Service Director jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Service Director jobs?

Cities near Basking Ridge, NJ with the most Service Director job openings:

Infographic showing various Service Director job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $105,810 per year, or $50.9 per hour.

Food Service Director LTC

SNF Healthcare

Princeton, NJ • On-site

Full-time

Re-posted 20 days ago


Job description

  • Develop and implement policies and procedures in the dining service program that are in compliance with food serviceregulations;
  • Monitors monthly expenditures;
  • Directs and supervises all dietary functions and personnel;
  • Responds to customer complaints in accordance with MS Dining protocol;
  • Is responsible for food purchase, production, and timely service of meals;
  • Ensure excellence in service and quality of products;
  • Create and lead presentations at client meetings;
  • Develops sanitation schedule and ensures that food service employees adhere to the cleaning schedules;
  • Provide leadership and direction for timely decisions;
  • Check all room service trays for accuracy and neatness before they are delivered to resident’s apartments;
  • Ensures that work areas are clean and that equipment, tools, and supplies are properly stored;
  • Prepares performance evaluations;
  • Attend scheduled weekly manager’s meetings;
  • Receives and resolves employee complaints;
  • Inspect kitchen staff to ensure they are in clean and proper dress code at all times.