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Service Director Jobs in Basking Ridge, NJ (NOW HIRING)

RHS WINE LLC

Service Director

Manhattan, NY · On-site

We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest ...

Epic Healthcare

Food Service Director

Matawan, NJ

Food Service Director We are a dedicated nursing home committed to providing exceptional care to our residents. Our team of professionals works collaboratively to create a nurturing and supportive ...

CareRite Centers LLC

Food Service Director

Chatham, NJ · On-site

) Food Service Director Chatham Hills Subacute Care Center Full-Time Lead Our Culinary Team! Chatham Hills Subacute Care Center is seeking an experienced and passionate Food Service Director to oversee ...

Aramark

Food Service Director

Rockaway, NJ

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

SNF Healthcare

Food Service Director

Elizabeth, NJ

* Develop and implement policies and procedures in the dining service program that are in compliance with food serviceregulations; * Monitors monthly expenditures; * Directs and supervises all dietary ...

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Service Director information

See Basking Ridge, NJ salary details

$31.4K

$105.8K

$179.8K

How much do service director jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service director in Basking Ridge, NJ is $105,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $123,700.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Basking Ridge, NJ? The most popular types of Service jobs in Basking Ridge, NJ are:
What job categories do people searching Service Director jobs in Basking Ridge, NJ look for? The top searched job categories for Service Director jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Service Director jobs? Cities near Basking Ridge, NJ with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Basking Ridge, NJ as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $105,810 per year, or $50.9 per hour.

Service Director

RHS WINE LLC

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago

Job description

We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants.

This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all.
Responsibilities:
- Managing the daily operations of the Club and Tavern while maintaining a consistent management presence during service.
- Oversee creating, teaching, and maintaining service standards of both The Tavern and The Club.
- Being able to uphold our service standards while growing the culture at WS.
- Affective at teaching product knowledge and being able to inspire a team to do more and achieve twice as much every day.
- Controlling labor via schedule control and effective management of the business.
- Leading from the front in creating memorable experiences for guests and staff alike.
- Creating a strong regular base in The Tavern and maintaining and building a healthy membership in the club
• Maintain a high level of hospitality and professionalism with each Team Member, guest, and club member
Qualifications:
• Experience working with a door team in a fine dining and/or hotel environment
• Positive attitude, a sense of responsibility, and ownership of the position
• Appetite for creating memorable experiences for our guests and members
• The ability to stay calm and positive under pressure
• Detail oriented with writing, communication, and phone etiquette skills
• Team oriented with a strong sense of punctuality, reliability, and professionalism
• Computer literacy and proficiency with Microsoft Office
• Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high volume atmosphere
• Must display the image and philosophy set forth by the owner and restaurant management
• Fluent in both written and spoken English
• Be able to safely lift and easily maneuver items up to 30 pounds
• Be able to work in a standing position for long periods of time
• Must be comfortable with repetitive motions (such as walking, bending and standing)
In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 Vaccine.
WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.