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Service Desk Jobs in Riverside, CA (NOW HIRING)

Bulletproof

Technical Analyst II

Ladera Ranch, CA · On-site

$70K - $75K/yr

The Technical Analyst II is responsible for ensuring friendly and professional IT service delivery to all Bulletproof clients, helping Service Desk management to oversee the service delivered by Tier ...

Bulletproof

Technical Analyst II

Ladera Ranch, CA · On-site

The Technical Analyst II is responsible for ensuring friendly and professional IT service delivery to all Bulletproof clients, helping Service Desk management to oversee the service delivered by Tier ...

Peregrine Team

Front Desk Associate

Orange, CA · On-site

$18 - $24/hr

Front Desk Associate We are seeking a Front Desk Associate to provide exceptional guest service and ... Guest Services: Greet guests, check them in and out, and respond to inquiries. * Reservations:

Global Channel Management

Front Desk Coordinator

Irvine, CA · On-site

$17.50 - $22.50/hr

Front Desk Coordinator Irvine, CA, United States Or refer someone Job Openings About the Job Front ... Send in Service tickets to the building management for service needed (flood, broken door, etc.

HYATT Hotels

Front Desk Supervisor

Ontario, CA · On-site

$17.25 - $22.25/hr

If you have a passion for hospitality, excellent customer service skills, and strong leadership abilities, we would love to hear from you. Responsibilities: * Supervise the front desk team, ensuring ...

Sagemont Hotels

Front Desk Agent

Loma Linda, CA · On-site

$17/hr

As a Front Desk Agent, you are the guest's first impression -- the Ground Control of our ... efficient service that embodies our brand values of ownership, accountability, and guest-first ...

UFC Gym

Front Desk Attendant

Murrieta, CA · On-site

$16.50/hr

Front Desk Customer Service * Ensures that guests and members are warmly greeted and promptly assisted * Ensures incoming calls are answered in a professional and efficient manner * Ensures proper ...

UFC Gym

Front Desk Attendant

Brea, CA · On-site

$16.50 - $19/hr

Front Desk Customer Service * Ensures that guests and members are warmly greeted and promptly assisted * Ensures incoming calls are answered in a professional and efficient manner * Ensures proper ...

Mia Salonspa

Salon Front Desk Supervisor

Rancho Cucamonga, CA · On-site

$17.25 - $22.25/hr

Oversee daily front desk operations, ensuring exceptional customer service. Manage appointment bookings and staff schedules efficiently. Train and mentor front desk staff to enhance service quality.

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All JobsService Desk JobsService Desk Jobs in Riverside, CA

Service Desk information

See Riverside, CA salary details

$9

$21

$39

How much do service desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for service desk in Riverside, CA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are popular job titles related to Service Desk jobs in Riverside, CA? For Service Desk jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Service Desk jobs in Riverside, CA look for? The top searched job categories for Service Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Service Desk jobs? Cities near Riverside, CA with the most Service Desk job openings:
Service Desk jobs near you
Infographic showing various Service Desk job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,986 per year, or $21.1 per hour.

Facebook Administrator - Paid Internship

ATIA Ltd

Anaheim, CA • Remote

Full-time, Internship

Re-posted 7 days ago

Job description

Company Description

ATIA Holding is a group of two companies: ATIA Ltd and ATIA Consulting. 

Website: www.atiaholding.uk

LinkedIn: https://www.linkedin.com/company/atia-holding/


ATIA Ltd 

Website: www.atia.ba  

ATIA Ltd is multinational company which has 2 main sectors: 

-First sector: ISO Standards - which includes: 

  • 1. ISO Implementation 
  • 2. ISO Consultation 
  • 3. ISO Certification 

-Second sector: Software Development 

  • 1.Developing applications for all technologies and platforms 
  • 2.Enterprise Resource Planning (ERP), 
  • 3.Customer Relationship Management System (CRM), 
  • 4.Learning Management System (LMS), 
  • 5.Document Management System (DMS), 
  • 6. Service Desk Plus (SDP), 
  • 7.Service Management Systems (SMS), 
  • 8.Business Continuity Management Systems (BCMS), 
  • 9.Information Security Management Systems (ISMS), 


ATIA Consulting 

Website: www.atia-consulting.com.ba 

The areas of operation for ATIA Consulting company are: 

1. Design and implementation of information systems which include Service Desk solutions, Learning Management Systems, testing of information security of information systems and other information systems 

2. Certification from the 'Best Management Practises' for IT Service Management frameworks which include: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 

3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security, including: ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001 

4. Education from different frameworks and standards for the management of the organization, services and management systems: ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV, ISO 9001, ISO 14001, HACCP, ISO/TS 16949, ISO 17025, OHSAS 18001, ISO 20000, ISO 22000, ISO 22301, ISO 27001, ISO 27005, ISO 31000, ISO 50001, CobiT, eTOM, TOGAF etc.

Job Description

We are looking for students who are willing to work as FB Administrators, with possibility to get full time position. Students will work from home, and they will be responsible for promoting and collecting likes for our Facebook page (facebook.com/usinside)  and for our website (usa-inside.com).

Students will be paid based on their results.


Qualifications
  • English Language
  • Facebook Administration
  • Social Networking
  • Needs to be admin of at least one FB page
Additional Information

All your information will be kept confidential according to EEO guidelines.

For more information, please visit our websites:

www.atiaholding.uk

www.usa-inside.com

www.atia.ba

Apply