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Service Desk Jobs in Nevada (NOW HIRING)

WC Health

Front Desk

Reno, NV · On-site

$14 - $18/hr

Our wrap-around services include medical, housing, pharmacy, transportation, case management and ... The Front Desk is responsible for maintaining a professional, welcoming, and organized environment ...

Holiday Inn Club Vacations

Front Desk Supervisor

Stateline, NV · On-site

$18 - $23.50/hr

This individual will ensure the staff's commitment to maintaining service expectations through ... Excellent Company Culture ESSENTIAL DUTIES AND TASKS * Assist Front Desk Manager in assuring Front ...

UFC Gym

Front Desk Attendant

Las Vegas, NV · On-site

$12/hr

Front Desk Customer Service * Warmly greets members and guests as they enter and leave the club ... Answers incoming calls in a professional and efficient manner and transfers phone calls promptly ...

HYATT Hotels

Front Desk Agent

Reno, NV · On-site

$19 - $20/hr

This role blends traditional front desk work with our Gallery service model, so you will move between the front desk, the coffee bar, and the breakfast area throughout your shift. If you like variety ...

Sethi Management

Front Desk

Las Vegas, NV · On-site

$17/hr

FRONT DESK/GUEST SERVICE Apply now for the opportunity to join our team! Here at Sethi Management, you're more than a team member- you're part of something meaningful. We believe in kindness ...

Wynn Resorts

Coordinator - Group Desk

Las Vegas, NV · On-site

Work with Convention Services Managers and Convention Desk to ensure all appropriate information is communicated to the Front Office in a timely manner to prepare for and execute group arrivals and ...

Wynn Las Vegas

Coordinator - Group Desk

Las Vegas, NV · On-site

$15.50 - $20/hr

Work with Convention Services Managers and Convention Desk to ensure all appropriate information is communicated to the Front Office in a timely manner to prepare for and execute group arrivals and ...

New

Wynn Resorts

Coordinator - Group Desk

Las Vegas, NV · On-site

$15.50 - $20/hr

Work with Convention Services Managers and Convention Desk to ensure all appropriate information is communicated to the Front Office in a timely manner to prepare for and execute group arrivals and ...

Issa

Front Desk Attendant

Las Vegas, NV · On-site

$12/hr

Front Desk Customer Service: * Warmly greets members and guests as they enter and leave the club. * Answers incoming calls in a professional and efficient manner and transfers phone calls promptly ...

Vacatia

Front Desk Associate

Las Vegas, NV · On-site

$17/hr

Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! We're currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our ...

UFC Gym

Front Desk Attendant

Las Vegas, NV · On-site

$12/hr

Front Desk Customer Service: * Warmly greets members and guests as they enter and leave the club. * Answers incoming calls in a professional and efficient manner and transfers phone calls promptly ...

Vacatia

Front Desk Associate

Las Vegas, NV · On-site

$17/hr

Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! We're currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our ...

Vacatia

Front Desk Associate

Las Vegas, NV

$17/hr

Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! We're currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our ...

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All JobsService Desk JobsService Desk Jobs in Nevada

Service Desk information

See Nevada salary details

$8

$20

$38

How much do service desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service desk in Nevada is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $24.23 per hour, depending on experience, location, and employer.

What is a service desk?

Service Desk jobs involve providing technical support and assistance to users within an organization or to customers using a company's products or services. These professionals are the first point of contact for troubleshooting hardware, software, network, and other IT-related issues. They log incidents, resolve problems, escalate more complex issues to higher-level support, and ensure users can continue their work with minimal interruption. Service Desk roles require strong communication, problem-solving skills, and knowledge of IT systems and tools.

What are the key skills and qualifications needed to thrive as a service desk professional, and why are they important?

To thrive as a Service Desk professional, you need strong troubleshooting abilities, IT knowledge (often supported by a relevant degree or certifications like CompTIA A+), and excellent customer service skills. Familiarity with ticketing systems such as ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this role. These competencies are vital for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What are some common challenges service desk professionals face and how can they effectively manage them?

Service Desk professionals often encounter challenges such as managing high ticket volumes, handling difficult or frustrated users, and balancing multiple priorities. To effectively manage these, it’s important to develop strong communication and problem-solving skills, utilize ticketing systems efficiently, and practice time management. Many organizations provide training and encourage collaboration with other IT teams, which helps Service Desk staff resolve issues more quickly and maintain a positive support experience. Staying composed under pressure and seeking assistance when needed are also key strategies for success in this role.

What is the difference between Service Desk vs Help Desk?

AspectService DeskHelp Desk
Primary FocusBroader IT support, incident management, and service requestsInitial troubleshooting and issue resolution
ScopeIncludes service management, change management, and user supportPrimarily reactive support for end-user problems
CertificationsITIL, CompTIA A+ often preferredITIL, CompTIA A+ often preferred
Work EnvironmentIT departments, service centers, enterprise environmentsHelp desks, customer support centers, IT support teams

While both Service Desk and Help Desk roles involve supporting users with IT issues, the Service Desk has a broader scope, managing overall IT services and processes, whereas the Help Desk focuses mainly on troubleshooting and resolving end-user problems. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Service Desk jobs in Nevada?

The most popular types of Service Desk jobs in Nevada are:

What are popular job titles related to Service Desk jobs in Nevada?

For Service Desk jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Service Desk jobs in Nevada look for?

The top searched job categories for Service Desk jobs in Nevada are:

What cities in Nevada are hiring for Service Desk jobs?

Cities in Nevada with the most Service Desk job openings:

Service Desk jobs near you
Infographic showing various Service Desk job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,934 per year, or $20.6 per hour.

Front Desk

WC Health

Reno, NV • On-site

$14 - $18/hr

Full-time

Posted 8 days ago

Job description

Company Name: WC HealthJob Title: Front DeskCompany Introduction:In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health.As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve.Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services.Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team.To learn more about our company, please visit our website at https://www.wc-health.com/Objective:WC Health is seeking a responsible and professional Front Desk Clerk to add to their team.Essential Functions:The Front Desk is responsible for maintaining a professional, welcoming, and organized environment while supporting residents, families, visitors, and staff.Greet and assist residents, visitors, families, and vendors.Answer and direct incoming phone calls and messages.Monitor and manage the front entrance and visitor sign-in/sign-out.Maintain accurate visitor, resident, and staff logs.Receive and distribute mail, packages, and deliveries.Maintain confidentiality of resident information and follow HIPAA/privacy requirements.Assist with resident requests and direct concerns to the appropriate department or supervisor.Communicate important messages and incidents to management and appropriate staff.Maintain the front desk, lobby, and surrounding area in a clean and organized condition.Monitor security cameras and report unusual or concerning activity to the appropriate supervisor.Assist with emergency procedures and follow facility protocols.Maintain and organize front desk paperwork, forms, and records.Assist with scheduling appointments, transportation, or other resident needs as assigned.Report maintenance, safety, housekeeping, or resident concerns promptly.Follow all facility policies, procedures, and resident rights.Maintain professional boundaries and avoid discussing resident or staff matters with unauthorized individuals.Do not give instructions or make decisions outside of the Front Desk role; refer operational, clinical, staffing, or disciplinary matters to the appropriate supervisor.Complete all assigned duties before the end of the shift and provide a proper shift-to-shift handoff.Knowledge, Skills and Abilities:Must be able to pass a drug and background check.
Job Posted by ApplicantPro