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Desk Support Jobs in Nevada (NOW HIRING)

Westlake Financial

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

Brightwater Senior Living

Receptionist

Henderson, NV · On-site

$15/hr

Coordinate desk coverage during breaks/lunch , ensuring continuous front desk support. Perform other duties as assigned , supporting community operations. What We're Looking For Experience in front ...

Brightwater Senior Living

Receptionist

Henderson, NV · On-site

$14.25 - $18.25/hr

Coordinate desk coverage during breaks/lunch , ensuring continuous front desk support. Perform other duties as assigned , supporting community operations. What We're Looking For Experience in front ...

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Desk Support information

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$12

$23

$34

How much do desk support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desk support in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk support specialist, and why are they important?

To thrive as a Desk Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What is a desk support?

Desk support jobs, often referred to as help desk or IT support roles, involve assisting users with technical issues related to hardware, software, and network systems. Desk support professionals troubleshoot problems, provide solutions, and guide users through technical processes, either in person, over the phone, or via email and chat. They are essential in ensuring that employees or customers can effectively use their technology and often escalate complex issues to higher-level IT staff. Strong communication and problem-solving skills are important in this role.

What are some common challenges faced by desk support professionals, and how can they be effectively managed?

Desk Support professionals often encounter challenges such as managing a high volume of requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical skills. Staying organized and prioritizing tasks is key to handling multiple tickets efficiently. Building strong communication skills helps in translating technical solutions into easy-to-understand language for end users. Ongoing learning about new technologies and company systems also ensures you can solve issues quickly and support colleagues effectively.

What is the difference between Desk Support vs Help Desk Technician?

AspectDesk SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOffice, on-siteHelp desk, remote or on-site
Primary ResponsibilitiesHardware setup, troubleshooting, user supportTechnical support, issue resolution, ticket management

Desk Support and Help Desk Technicians both provide technical assistance, but Desk Support typically focuses on hardware and on-site support, while Help Desk Technicians handle a broader range of issues, often remotely. Both roles require similar certifications and are essential in IT support teams, but their work environments and specific duties differ slightly.

What are popular job titles related to Desk Support jobs in Nevada? For Desk Support jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Desk Support jobs in Nevada look for? The top searched job categories for Desk Support jobs in Nevada are:
Desk Support jobs near you
Infographic showing various Desk Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

Help Desk Support Analyst

Westlake Financial Services - Corporate

Las Vegas, NV

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Help Desk Support Analyst
Las Vegas, NV | On-site role

Base pay: $22 - $24 per hour
Minimum of 2 years of experience in IT troubleshooting and support.

Western Funding is a fast-growing, specialized consumer finance company and subsidiary of Westlake Financial Services, providing automotive financing to borrowers with limited access to traditional credit. Western Funding enables the origination, accepts assignment of and services installment loan contracts originated by its national network of automobile dealers. Dealers own their portfolios and share in the collections on the associated installment loan contracts.

As a Helpdesk Support Analyst, you will have the opportunity to work with technology departments from various companies in the Hankey Investments Group to ensure reliable operation of our systems.

Responsibilities:

  • Process new user setup and termination requests in required systems.
  • Respond to phone calls, emails and online tickets using company’s ticketing system.
  • Troubleshoot and correct basic problems with multiple applications (either home grown or through third party vendors)
  • Communicate with third party vendors and providers.
  • Maintain inventory system and keep a detailed log of assets for traceability.
  • Occasional weekend and evening support, either on call or on site when needed.
  • Be in charge of premises access, create, assign and disable identification badges.
  • Review system logs and escalate errors.

Essential Skills and Knowledge

  • Minimum of 2 years of experience in IT troubleshooting and support.
  • Take initiative, be proactive and propose improvements to streamline existing processes.
  • Strong organizational skills and ability to take ownership of issues.
  • Basic PC hardware knowledge and computer device setup and troubleshooting.
  • Advanced knowledge of Windows desktop OS version 7, 8 and 10.
  • Advanced knowledge of Windows Server, Active Directory and user permissions (ACL).
  • Knowledge of shared and network printers. Ability to troubleshoot, install and repair drivers.
  • Advanced knowledge of networking, setup and troubleshooting.
  • Knowledge of Microsoft Office suite, especially Outlook.

Education

  • Bachelor’s Degree in Computer Science or related technical field.
  • Certifications such as A+, Network+ are optional but preferred.

Requirements

  • Local candidates only.
  • No remote work.

What’s the expected pay for this role? 

  • The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

FULL-TIME BENEFITS

  • Medical, Dental, and Vision benefits 
  • Life Insurance and Long-term disability plans 
  • Flexible Spending Account 
  • 401K matching 
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching 
  • Wellness Programs 
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
  • Career Path Opportunities 
  • Discounts on Parks, Museums, Movie Tickets, and Attractions 
  • Employee Loan Assistance  
  • Annual Flu Shot
  • Paid Vacations Days 
  • Paid Sick days 
  • Paid holidays 
  • HGym (available in our Los Angeles, CA & Dallas,TX office) 
  • Rental Car Discounts, Dell Member Purchase Program 
  • UKG Wallet 

ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

#WFI

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