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Desk Support Jobs in Nevada (NOW HIRING)

Resolve IT service desk tickets/issues in a timely matter including documenting and creating knowledge articles * Provide support at the desktop, troubleshooting, installing hardware and mobile ...

Resolve IT service desk tickets/issues in a timely matter including documenting and creating knowledge articles * Provide support at the desktop, troubleshooting, installing hardware and mobile ...

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

Front Desk Agent

Reno, NV

$14.25 - $18/hr

Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge). * Maximize revenue with suite upgrades and rate integrity. * Maintain a clean, presentable ...

Shift the organization from reactive support toward a more proactive, insight-driven operating model Drive Automation & Tooling * Reduce manual effort and operational friction through automation ...

Front Desk Agent

Reno, NV · On-site

$19 - $20/hr

Front Desk Agent / Gallery Host Hyatt Place South Reno | Reno, NV Managed by Azul Hospitality Group ... Prepare and serve items from our Gallery Menu, keep the coffee bar stocked, and support the daily ...

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... Take initiative and support various tasks as needed What We're Looking For: * A friendly ...

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... Take initiative and support various tasks as needed What We're Looking For: * A friendly ...

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... Take initiative and support various tasks as needed What We're Looking For: * A friendly ...

Now Hiring: Front Desk Associate | Join Our Resort Team! Are you passionate about delivering ... Take initiative and support various tasks as needed What We're Looking For: * A friendly ...

... Support smooth day-to-day office operations What We're Looking For Dental or medical front office experience preferred Strong customer service and communication skills Comfortable working in a fast ...

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

... Support smooth day-to-day office operations What We're Looking For Dental or medical front office experience preferred Strong customer service and communication skills Comfortable working in a fast ...

... Support smooth day-to-day office operations What We're Looking For Dental or medical front office experience preferred Strong customer service and communication skills Comfortable working in a fast ...

Showing results 21-40

Desk Support information

See Nevada salary details

$12

$23

$34

How much do desk support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desk support in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk support specialist, and why are they important?

To thrive as a Desk Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What is a desk support?

Desk support jobs, often referred to as help desk or IT support roles, involve assisting users with technical issues related to hardware, software, and network systems. Desk support professionals troubleshoot problems, provide solutions, and guide users through technical processes, either in person, over the phone, or via email and chat. They are essential in ensuring that employees or customers can effectively use their technology and often escalate complex issues to higher-level IT staff. Strong communication and problem-solving skills are important in this role.

What are some common challenges faced by desk support professionals, and how can they be effectively managed?

Desk Support professionals often encounter challenges such as managing a high volume of requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical skills. Staying organized and prioritizing tasks is key to handling multiple tickets efficiently. Building strong communication skills helps in translating technical solutions into easy-to-understand language for end users. Ongoing learning about new technologies and company systems also ensures you can solve issues quickly and support colleagues effectively.

What is the difference between Desk Support vs Help Desk Technician?

AspectDesk SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOffice, on-siteHelp desk, remote or on-site
Primary ResponsibilitiesHardware setup, troubleshooting, user supportTechnical support, issue resolution, ticket management

Desk Support and Help Desk Technicians both provide technical assistance, but Desk Support typically focuses on hardware and on-site support, while Help Desk Technicians handle a broader range of issues, often remotely. Both roles require similar certifications and are essential in IT support teams, but their work environments and specific duties differ slightly.

What are popular job titles related to Desk Support jobs in Nevada? For Desk Support jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Desk Support jobs in Nevada look for? The top searched job categories for Desk Support jobs in Nevada are:
Infographic showing various Desk Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

IT Technical Support Agent

Fortune Brands

Las Vegas, NV • On-site

$40K - $66K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Fortune Brands Innovations rating

7.2

Company rating: 7.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz


Job description

Company Description
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We're focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.
At Fortune Brands, we're building something big. We're advancing exciting innovations in all of our products and processes. We're delivering trust, dependability, sustainability, and style. To make it all happen, we've transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.
When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.
Explore life at Fortune Brands here.
Job Description
As the IT Technical Support Agent you will be responsible to:
In this role you will have responsibility for supporting key infrastructure functions, including working closely with users, troubleshooting hardware and software at the desktop, participating in troubleshooting calls or meetings, and providing on site assistance for end users with level 2 Infratructure issues. This role is a technical position that will require good analytical and communication skills.
Primary Responsibilities:
  • Resolve IT service desk tickets/issues in a timely matter including documenting and creating knowledge articles
  • Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users
  • Assist with IT desktop deployments and computer imaging activities.
  • Support our Manufacturing and Distribution IT related hardware, including handhelds, barcode readers, printers and scanners.
  • Work closely with our Managed Services team on Windows 11 operating system devices in diagnosing issues.
  • Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve.
  • Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members
  • Ability to work with IT vendors as needed, to solve problems

Qualifications
Job Experience:
  • Minimum of Associates Degree in IT/IS related discipline
  • 2+ years of work experience in service desk support and desktop support
  • 2+ years of IT Desktop and Device problem solving experience
  • 2+ years of customer service experience

Knowledge/Skills:
  • Experience handling IT service desk issues, specifically around MS Windows desktops.
  • Experience with Microsoft Active Directory and a basic understanding of account management.
  • Experience with printers and barcode scan devices.
  • Demonstrated troubleshooting experience.
  • Mobile device support experience (application installation, email configuration, etc)
  • Computer hardware repair and restoration experience.
  • Ability to diagnose and work with Windows 11 operating system devices.
  • Experience with ITIL and the use of in-house ticketing systems.
  • Experience using ServiceNow or an equivalent ticketing system.
  • Customer service-oriented with proven experience.
  • Solid Communication Skills.
  • Plus if you're Bi-Lingual

Additional Information
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $40,000 USD - $66,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.
Equal Employment Opportunity
Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information.
Important Notice: Protect Yourself from Fraudulent Job Postings
To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.

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