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Weekend Service Desk Jobs in Nevada (NOW HIRING)

ANA

Service Desk Support Technician II

Henderson, NV

$28.50 - $31.73/hr

As a Service Desk Support Technician II, you will play a key role in resolving more complex and escalated technical issues that go beyond first-level support. You'll work closely with both end-users ...

ANA

Service Desk Support Technician II

Henderson, NV · On-site

As a Service Desk Support Technician II, you will play a key role in resolving more complex and escalated technical issues that go beyond first-level support. You'll work closely with both end-users ...

ANA

Service Desk Support Technician II

Henderson, NV · On-site

$28.50 - $31.73/hr

As a Service Desk Support Technician II, you will play a key role in resolving more complex and escalated technical issues that go beyond first-level support. You'll work closely with both end-users ...

Switch, Inc.

Service Desk Technician I

Las Vegas, NV · On-site

$19 - $25.75/hr

The Role: IT Service Desk Technician I The IT Help Desk Technician I provides first-level technical support to Switch team members. This role focuses on resolving common hardware, software, and ...

SitusAMC

Contractor - Service Desk

Carson City, NV · On-site

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to ...

Roseman

Help Desk Manager

Henderson, NV · On-site

Foster a positive, customer-focused service culture. Deliver Exceptional Customer Support * Oversee daily Help Desk operations and ensure timely issue resolution. * Handle escalated technical issues ...

Averro

Help Desk Specialist

Carson City, NV · On-site

... services. • Provide tier-one technical support for hardware, software, and customer-reported IT ... Desk request tracking software and document all support activities and resolutions • Manage ...

Smith's Food and Drug

FRONT END/CASHIER

Reno, NV · On-site

$11.75 - $16/hr

Six months cashier experience to work at Customer Service Desk * Minimum 18 years of age/19 years ... Ability to work weekends on a regular basis, work any shift and work overtime as needed * Ability ...

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Weekend Service Desk information

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Nevada?

The most popular types of Service Desk jobs in Nevada are:

What are popular job titles related to Weekend Service Desk jobs in Nevada?

For Weekend Service Desk jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Nevada look for?

The top searched job categories for Weekend Service Desk jobs in Nevada are:

What cities in Nevada are hiring for Weekend Service Desk jobs?

Cities in Nevada with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Analyst I Service Desk

Las Vegas, NV • On-site

Womble Bond Dickinson
Law Firms • 1 - 5K employees
Learn more about Womble Bond Dickinsonexternal

$45K - $83K/yr

Full-time

Re-posted 5 days ago

Womble Bond Dickinson rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Womble Bond Dickinson (US) LLP seeks an on-site Service Desk Analyst for our Glendale, CA, and Las Vegas, NV office. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide. This role focuses on resolving hardware, software, and system-related issues-often in time-sensitive situations. Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience.
RESPONSIBILITIES:
  • Work as part of a distributed Service Desk team to provide technical support across a broad range of user devices, applications, and office environments.
  • Participate in a rotating after-hours and weekend on-call schedule shared across the team.
  • Provide in-person support and maintain technology operations at their designated home office, while also assisting remote users across the firm's 29 locations.
  • Monitor local and firmwide Service Desk queues, collaborating with teammates to resolve escalated or complex technical issues.
  • Contribute to knowledge sharing by documenting procedures and proposing service delivery improvements.
  • Collaborate with other functional IT departments on projects and operational needs.
  • Coordinate setup of telephone, printers, and firm-approved software in collaboration with other team members.
  • Assist in regular conference room checks and support audio/video conferencing technologies.
  • Occasional travel required to assist with firm-related needs, including litigation and trial site support.

REQUIREMENTS:
  • Associate's degree or equivalent from a two-year college required; a four-year degree and relevant industry certifications preferred.
  • ITIL certification or demonstrated understanding preferred.
  • Strong knowledge of Microsoft Windows and Office; experience with legal-specific applications is highly valued.
  • Excellent written and verbal communication skills
  • Strong sense of teamwork, collaboration, and accountability in a distributed support model.
  • Demonstrated ability to provide responsive, professional, and user-friendly support in a high-demand environment.

This position is subject to export control laws.
COMPENSATION: The national average salary range for this role is $45,000 - $83,000. Starting salary will be determined based on location, qualifications and experience.
Womble Bond Dickinson (US) LLP will consider all qualified applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable federal, state, and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to firm policies, exercise sound judgment, effectively work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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