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Service Desk Representative Jobs in Florida (NOW HIRING)

Lux Dental

Front Desk Representative

Delray Beach, FL · On-site

$13.75 - $17/hr

Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact ...

Casa Smiles

Front Desk Representative

Miami, FL · On-site

$20/hr

Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first ...

Physical 4 U Inc

Front Desk Representative

Miami, FL · On-site

$14 - $17.25/hr

... and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front ... Desk Representative, you will be the first point of contact for our clients. You will greet ...

Mv528 Corporation

Front Desk Representative

Miami, FL · On-site

$13.25 - $16.25/hr

Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first ...

Mv528 Corporation

Front Desk Representative

Miami, FL · On-site

$13.25 - $16.25/hr

Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first ...

Physical 4 U Inc

Front Desk Representative

Hialeah, FL · On-site

$13.25 - $16.25/hr

Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first ...

Casa Smiles

Front Desk Representative

Coral Gables, FL · On-site

$14 - $17/hr

... and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet ...

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Service Desk Representative information

See Florida salary details

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$21

How much do service desk representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service desk representative in Florida is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.60 and $17.04 per hour, depending on experience, location, and employer.

What does a service desk representative do?

A Service Desk Representative acts as the first point of contact for customers or employees seeking technical support or assistance with IT-related issues. They handle inquiries, troubleshoot problems, and escalate complex issues to higher-level technicians when necessary. Their goal is to resolve issues quickly and efficiently to minimize disruption and ensure a positive user experience.

What are common challenges faced by service desk representatives and how can they be managed?

Service Desk Representatives often encounter challenges such as handling high call volumes, addressing complex technical issues, and managing frustrated users. Effective time management, clear communication, and a strong knowledge base are essential for success in this role. Collaborating closely with IT teams and using ticketing systems helps in tracking and resolving issues efficiently, while ongoing training and peer support can further enhance problem-solving skills and job satisfaction.

What skills and qualifications are needed to be a service desk representative?

To thrive as a Service Desk Representative, you need strong troubleshooting abilities, basic IT knowledge, and typically a high school diploma or relevant certifications such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk, and remote support tools, is commonly required. Excellent communication, patience, and problem-solving skills help deliver effective customer support and build trust. These skills ensure prompt resolution of technical issues and high customer satisfaction, which are critical for organizational efficiency.
What are popular job titles related to Service Desk Representative jobs in Florida? For Service Desk Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service Desk Representative jobs in Florida look for? The top searched job categories for Service Desk Representative jobs in Florida are:
Service Desk Representative jobs near you
Infographic showing various Service Desk Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,859 per year, or $15.3 per hour.

Front Desk Representative

United Surgical Partners International Inc (USPI)

Jacksonville, FL

$13.75 - $16.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

United Surgical Partners International rating

5.7

Company rating: 5.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Front Desk Representative

Riverside Park Surgery Center, is seeking a motivated Front Desk Representative to join our team. Riverside Park Surgery Center is a fast paced ASC environment committed to producing the highest quality work and experience for patients and their families.  

Front Desk Representative needed for busy, multispecialty ASC in SFV. United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK. We provide first-class surgical services for local communities and recognize our employees as our number one assets.

The Front Desk Representative

  • Interfaces with patients and families, physicians and staff
  • Admit patients and process their paperwork; Update patient demographics/information in system
  •  Collect monies due and document in the billing system
  • Handle funds per office procedure. Answer incoming phone calls.

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

  • Competitive wages 
  • Opportunities to better yourself professionally 
  • Health, Dental & Vision Coverage 
  • 401(k) retirement plan 
  • Paid Time Off (PTO) 
  • Company Paid Holidays 
  • Employee Assistance Programs 
  • Health Savings Account/ Flexible Spending Account 
  • Education Assistance 
  • Short Term Disability and Long Term Disability Insurance 
  • No Weekends, Holidays, or On Call 

 

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.


Required Skills
  • High school graduate or equivalent.
  • One year previous experience or some hospital clerical experience or medical terminology preferred.
  • Must have the skills necessary to operate office equipment that are required to fulfill job duties.
  • Forty-five (45) wpm typing skills required.
  • Medical terminology and computer experience beneficial
  • Bilingual preferred.
  • Good communication skills.

Required Experience

What United Surgical Partners International employees say

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Benefits

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