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Service Desk Operations Manager Jobs in Rialto, CA

Rooms Operations Manager

Pomona, CA · On-site

$31.50 - $38.46/hr

... services, front desk, housekeeping, or related professional area. OR • 2-year degree from an ... Supporting Property Rooms Operations Function(s) • Follows property specific second effort and ...

... services, front desk, housekeeping, or related professional area. OR 2-year degree from an ... Supporting Property Rooms Operations Function(s) Follows property specific second effort and ...

Operations Manager

Bloomington, CA · On-site

$145K - $150K/yr

Execute operational plans established by the Senior Operations Manager, ensuring consistent performance against service, productivity, and quality expectations * Own and lead off-shift operations ...

Operations Manager

Corona, CA · On-site

$115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work closely with the General Manager to lead day-to-day branch operations and achieve sales, service, and financial objectives. * Become proficient in the company ERP system and identify training ...

Operations Manager

Corona, CA · On-site

$115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work closely with the General Manager to lead daytoday branch operations and achieve sales, service, and financial objectives. * Become proficient in the company ERP system and identify training ...

Operations Manager

Corona, CA · On-site

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will oversee day-to-day warehouse operations while partnering closely with the Sales team to ensure exceptional customer service and operational excellence. The Operations Manager ...

Operations Manager

Corona, CA · On-site

$115K/yr

Work closely with the General Manager to lead day‑to‑day branch operations and achieve sales, service, and financial objectives. * Become proficient in the company ERP system and identify ...

Operations Manager

Grand Terrace, CA · On-site

$21.90 - $35.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Corona, CA · On-site

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will oversee day-to-day warehouse operations while partnering closely with the Sales team to ensure exceptional customer service and operational excellence. The Operations Manager ...

Operations Manager

Ontario, CA · On-site

$140K - $170K/yr

OPERATION MANAGEMENT (Production, Maintenance, Customer Service, Supply Chain) * Leads the functions assigned, sets goals in terms of costs, time, quality, manages assigned resources, systems and ...

Front Desk Supervisor

Ontario, CA · On-site

$17.25 - $22.25/hr

... Manager. Qualifications: * Minimum 1 year of experience in hotel front desk operations, preferably in a supervisory role. * Excellent customer service skills, with a focus on building positive ...

Front Desk Agent

Anaheim, CA · On-site

$15 - $18.75/hr

  • Retirement

... of management solutions and hospitality industry services, each customized to fit our clients ... Support front desk operations as needed Requirements * Experience with an IHG branded hotel highly ...

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Operations Manager

Rialto, CA · On-site

$90K - $122K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager At Radial, our employees are the forefront of ecommerce, bringing beloved brands ... service, and lower cost. * Ensure all training and skills development programs, along with all ...

JOB MISSION The mission of the Clinic Operations Manager at ACES is to elevate the standards in the ... desk or administrative support role Strong background in customer service; experience in client ...

Operations Manager

Orange, CA · On-site

$101K - $127K/yr

Job Overview The Operations Manager will participate in and provide tactical business processes to successfully manage the operations. This role will proactively manage and direct all manufacturing ...

JOB MISSION The mission of the Clinic Operations Manager at ACES is to elevate the standards in the ... in a front desk or administrative support role • Strong background in customer service ...

Showing results 41-60

Service Desk Operations Manager information

See Rialto, CA salary details

$36.6K

$94.8K

$157.4K

How much do service desk operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service desk operations manager in Rialto, CA is $94,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $112,800.00 per year, depending on experience, location, and employer.

What is the difference between Service Desk Operations Manager vs Service Desk Supervisor?

AspectService Desk Operations ManagerService Desk Supervisor
ResponsibilitiesOversees multiple service desk teams, manages strategic planning, and ensures service qualitySupervises daily operations, manages team members, and handles escalations
Required CredentialsITIL certification, relevant IT experience, leadership skillsITIL knowledge, technical support experience, team management skills
Work EnvironmentStrategic, managerial setting, often in larger organizationsOperational, team-focused environment, often in help desk or support centers
Industry UsageCommon in IT service management, large enterprisesCommon in IT support teams, smaller organizations

The Service Desk Operations Manager focuses on strategic oversight and managing multiple teams, while the Service Desk Supervisor handles daily team supervision and operational issues. Both roles require ITIL knowledge and support experience, but the manager role involves broader planning and leadership responsibilities.

How much do service desk operations managers make?

Service Desk Operations Managers in the US typically earn between $60,000 and $100,000 annually, with the median salary around $75,000. Salaries vary based on experience, location, company size, and certifications such as HDI or ITIL, and often include benefits like bonuses and health insurance.

What is the role of a Service Desk Operations Manager?

A Service Desk Operations Manager oversees the daily operations of the service desk team, ensuring efficient incident and request resolution, maintaining service quality, and implementing process improvements. They coordinate staff, monitor performance metrics, and often utilize IT service management tools like ITIL frameworks to meet organizational service goals.

What job categories do people searching Service Desk Operations Manager jobs in Rialto, CA look for?

The top searched job categories for Service Desk Operations Manager jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Service Desk Operations Manager jobs?

Cities near Rialto, CA with the most Service Desk Operations Manager job openings:

Infographic showing various Service Desk Operations Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $94,781 per year, or $45.6 per hour.

Entry Level IT Service Desk Technician

Kforce Technology Staffing

Anaheim, CA • On-site

$21 - $28.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

RESPONSIBILITIES:
Kforce's client in Anaheim, CA is seeking an onsite IT Service Desk Technician to provide Tier I technical support for approximately 4-6 weeks. This position will support end users in a Windows 11 environment and serve as the first point of contact for resolving common IT issues. The ideal candidate will have strong customer service skills, experience supporting Microsoft technologies, and the ability to efficiently troubleshoot and resolve technical problems in a fast-paced environment.
Responsibilities:
* Provide Tier I technical support via phone and ticketing system for end-user hardware, software, and access-related issues
* Troubleshoot and resolve common Windows 11 desktop and laptop issues
* Support Microsoft 365 applications, including Outlook, Teams, Word, Excel, and related services
* Log, track, and manage support requests through the SolarWinds Service Desk ticketing system
* Escalate complex technical issues to Tier II or appropriate support teams when necessary
* Assist users with password resets, account access requests, software installations, and basic troubleshooting
* Document troubleshooting steps, resolutions, and customer interactions accurately
* Deliver excellent customer service and maintain professional communication with end users
REQUIREMENTS:
* Experience supporting Windows 11 environments
* Familiarity with Microsoft 365 (O365) administration and end-user support
* Experience working with a ticketing system, preferably SolarWinds Service Desk
* Strong troubleshooting and problem-solving abilities
* Excellent verbal communication and customer service skills
* Ability to work onsite in Anaheim and attend training during the first week in Commerce
Preferred Qualifications:
* Relevant certifications such as CompTIA A+, Microsoft, or ITIL are a plus
* Experience supporting enterprise users in a corporate environment
* Knowledge of Active Directory user account management
* Familiarity with remote support tools
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.