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Service Desk Associate Jobs in Wisconsin (NOW HIRING)

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Festival Foods

Guest Service Desk Clerk

Oshkosh, WI · On-site

$13 - $16/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Green Bay, WI · On-site

$13.50 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Appleton, WI · On-site

$13.50 - $16.50/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Neenah, WI · On-site

$14.50 - $17.75/hr

Closing Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Stevens Point, WI · On-site

$13.50 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Menasha, WI · On-site

$14.25 - $17.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Onalaska, WI · On-site

$13 - $16/hr

Guest Service Desk Clerk Reports to: Guest Services Manager Shifts available: 2-8 pm or 4-8 pm ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Festival Foods

Guest Service Desk Clerk

Sheboygan, WI · On-site

$14.25 - $17.50/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Grande

Service Desk Specialist

Fond Du Lac, WI · On-site

Associate cheese purchasing program. * Two-year mentorship program. * Relaxation rooms (based on ... Job Summary Join our Business Technology (BT) team as a Service Desk Support Specialist , where you ...

Festival Foods

Guest Service Desk Clerk

Onalaska, WI · On-site

$13 - $16/hr

Guest Service Desk Clerk Reports to: Guest Services Manager Shifts available: 2-8 pm or 4-8 pm ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

Wisconsin

Residence Life Desk Staff

Superior, WI · On-site

CUSTOMER SERVICE * Provide quality customer service by dealing with residents, staff, and guests in a polite and courteous manner. * Attend to customers promptly and effectively. * Provide quick ...

Festival Foods

Guest Service Desk Clerk

Menasha, WI · On-site

$14.25 - $17.75/hr

Guest Service Desk Clerk, 18+ Reports to: Guest Services Manager External What You'll Do: As a ... Distributes cashier tills and partners with cashiers throughout the day to ensure associate and ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Wisconsin

Service Desk Associate information

See Wisconsin salary details

$8

$20

$38

How much do service desk associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service desk associate in Wisconsin is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.04 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Wisconsin?

The most popular types of Service Desk jobs in Wisconsin are:

What are popular job titles related to Service Desk Associate jobs in Wisconsin?

For Service Desk Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Wisconsin look for?

The top searched job categories for Service Desk Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Desk Associate jobs?

Cities in Wisconsin with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,556 per year, or $20.5 per hour.

Front Desk Associate

Schulte Companies

Madison, WI • On-site

$14 - $18.25/hr

Part-time

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

Schulte Hospitality Groupis seeking a dynamic, service-orientedGuest Service Representativeto join our team!SHGis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?When you joinSHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Hospitality Groupis a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

Facebook

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