Customer Service Desk Associate/Crew supports the process of event management within the event & hospitality industry. Responsibilities include providing excellent communication and customer care to ...
New
Customer Service Desk Associate/Crew supports the process of event management within the event & hospitality industry. Responsibilities include providing excellent communication and customer care to ...
New
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Byron Center, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Byron Center, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Byron Center, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Byron Center, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Muskegon, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Muskegon, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Haven, MI · On-site
$13 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Haven, MI · On-site
$13 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Haven, MI · On-site
$13 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Haven, MI · On-site
$13 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Greenville, MI · On-site
$12.50 - $13.75/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Greenville, MI · On-site
$12.50 - $13.75/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Greenville, MI · On-site
$12.50 - $13.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Greenville, MI · On-site
$12.50 - $13.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Haven, MI · On-site
$13/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Haven, MI · On-site
$13/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk Associate information
See Michigan salary details
$7.54 - $9.87
6% of jobs
$9.87 - $12.19
9% of jobs
$12.89 is the 25th percentile. Wages below this are outliers.
$12.19 - $14.51
31% of jobs
The median wage is $14.85 / hr.
$14.51 - $16.84
25% of jobs
$18.35 is the 75th percentile. Wages above this are outliers.
$16.84 - $19.16
5% of jobs
$19.16 - $21.49
9% of jobs
$21.49 - $23.81
5% of jobs
$23.81 - $26.13
4% of jobs
$26.13 - $28.46
1% of jobs
$28.46 - $30.78
1% of jobs
$30.78 - $33.10
2% of jobs
$7
$17
$33
How much do service desk associate jobs pay per hour?
As of Jun 13, 2026, the average hourly pay for service desk associate in Michigan is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $20.72 per hour, depending on experience, location, and employer.
What are Service Desk Associates?
Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.
What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?
To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.
What job makes $10,000 a month without a degree?
High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.
What jobs pay 2000 a day?
Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.
Can I be a receptionist with no experience?
A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.
What is the role of a service desk associate?
A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.
What are some common challenges Service Desk Associates face, and how can they effectively manage them?
Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Michigan? The most popular types of Service Desk jobs in Michigan are:
What are popular job titles related to Service Desk Associate jobs in Michigan? For Service Desk Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Michigan look for? The top searched job categories for Service Desk Associate jobs in Michigan are:
What cities in Michigan are hiring for Service Desk Associate jobs? Cities in Michigan with the most Service Desk Associate job openings:
$21/hr
Part-time
PTO
Posted 2 days ago
Job description
Customer Service Desk Associate/Crew supports the process of event management within the event & hospitality industry. Responsibilities include providing excellent communication and customer care to both exhibitors and vendors. This person will manage a service desk during expos/conventions/ tradeshows, which entails assisting exhibitors with onsite orders, payment processing, and questions. Additional duties may include routine administrative work and other functions to assist the operations of the company when needed. You will be expected to work as a crew member when not operating the service desk.
Service Crew members play an instrumental part in the success of each event. Crew members are responsible for installing and dismantling pipe/drape, tables, chairs, carpet, displays, signs, and other equipment as requested by the customer for trade shows, exhibitions, festivals, and other special events. Crew members have the responsibility to ensure events are set up and dismantled to meet strict deadlines and that equipment is handled with care.
This is a part-time position with hours ranging on average 25-30 hours per week. Must be available for flexible scheduling (mostly days; however, for events it could be as early as 6am, occasional weekends, and up to late evenings).
Pay is $21.00 per hour based on previous experience.
Essential Functions:
- Operates office machines and credit card terminals.
- Operates the Service Desk at events and successfully delivers a positive customer experience.
- Notifies General Manager when a service call is needed on equipment, only after measures have been made to correct the problem
- Attend staff meetings as required
- Installs and dismantles pipe, drape, exhibits, furniture, carpet, and related hardware as guided by the blueprint
- Constructs portable installations according to specifications
- Assembles and installs prefabricated parts to reconstruct traveling exhibits from sketches submitted by the client
- Installs decorations such as flags, banners, and signs on or in buildings, exhibit halls, and booths to achieve special effects
- Works with clients and supervisors to ensure the show or event is set up as planned
- Maintains, repairs, and cleans equipment
- Reviews client orders to ensure all equipment is ready for the show
- Loads and unloads materials for the show
- May drive a loaded vehicle to and from shows
Part-Time Benefits
- Overtime may be available at times
- PTO time available on an accrued basis
- Referral Bonus given
Competencies:
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to write correspondence
- Excel at basic math skills
- Ability to understand and carry out detailed written or oral instructions
- Be detailed and highly organized
- Delivery with an exceptionally positive customer experience.
- Presence of time management skills and the ability to meet critical deadlines
- Demonstrates teamwork and collaboration
- Takes initiative to work on additional projects not detailed in the job description
- Displays flexibility in scheduling and task management
- Displays ethical conduct
- Demonstrates exemplary attendance
- Works in a safe manner
- Ability to present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Must have a phone to utilize the phone application to accurately clock in/out
- Ability to utilize and understand current scheduling methods (electronic or printed)
- Proficient in office systems, including Paycom, Outlook, Microsoft Office products, and other software required by Art Craft Display.
About Art Craft Display
Sourced by ZipRecruiter
Industry
Convention and trade show organizers
Company size
51 - 200 Employees
Headquarters location
Lansing, MI, US
Year founded
1958