Lenexa, KS · Hybrid
$55K - $75K/yr
Reactive Service Desk/ Sr. Help Desk Engineer Are you a tech whiz with a knack for solving problems ... Qualifications: - Associate's degree in information technology or a related field, or equivalent ...
Lenexa, KS · Hybrid
$55K - $75K/yr
Reactive Service Desk/ Sr. Help Desk Engineer Are you a tech whiz with a knack for solving problems ... Qualifications: - Associate's degree in information technology or a related field, or equivalent ...
Overland Park, KS · On-site
$18.25 - $24.75/hr
Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Develop working knowledge of Cboe's exchange platforms, APIs (market data, order entry, web service ...
Overland Park, KS · On-site
$18.25 - $24.75/hr
Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Develop working knowledge of Cboe's exchange platforms, APIs (market data, order entry, web service ...
Olathe, KS · On-site
$19.25 - $26/hr
Tier I IT Service Desk Technician Summary We are seeking a Tier-1 IT Service Desk Technician to ... Associate's degree in Information Systems or related field. * A+ Certification. This is a 6-month ...
Olathe, KS · On-site
$19.25 - $26/hr
Tier I IT Service Desk Technician Summary We are seeking a Tier-1 IT Service Desk Technician to ... Associate's degree in Information Systems or related field. * A+ Certification. This is a 6-month ...
Overland Park, KS · On-site
$17.50 - $23.75/hr
Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Develop working knowledge of Cboe's exchange platforms, APIs (market data, order entry, web service ...
Overland Park, KS · On-site
$17.50 - $23.75/hr
Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Develop working knowledge of Cboe's exchange platforms, APIs (market data, order entry, web service ...
Wichita, KS · On-site
$11.75 - $15.25/hr
Customer service abilities Physical Requirements: * Ability to stand for long periods of time ... Ability to communicate with guests and other associates, including reading, writing and speaking ...
Wichita, KS · On-site
$11.75 - $15.25/hr
Customer service abilities Physical Requirements: * Ability to stand for long periods of time ... Ability to communicate with guests and other associates, including reading, writing and speaking ...
Overland Park, KS · On-site
$18.25 - $24.75/hr
Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Develop working knowledge of Cboe's exchange platforms, APIs (market data, order entry, web service ...
Overland Park, KS · On-site
$18.25 - $24.75/hr
Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Develop working knowledge of Cboe's exchange platforms, APIs (market data, order entry, web service ...
Lawrence, KS · On-site
$12.75 - $16.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Lawrence, KS · On-site
$12.75 - $16.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$12.50 - $16/hr
... service. Duties and Responsibilities: • Executes procedures as outlined by front desk manual • ... and other associates, including reading, writing and speaking. Genesis Health Clubs Join the ...
Wichita, KS · On-site
$12.50 - $16/hr
... service. Duties and Responsibilities: • Executes procedures as outlined by front desk manual • ... and other associates, including reading, writing and speaking. Genesis Health Clubs Join the ...
Wichita, KS · On-site
$12.50 - $16/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$12.50 - $16/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Olathe, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Olathe, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Leavenworth, KS · On-site
$13.50 - $17.25/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Leavenworth, KS · On-site
$13.50 - $17.25/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Salina, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Salina, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Overland Park, KS · On-site
$13.50 - $17.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Overland Park, KS · On-site
$13.50 - $17.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Salina, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Salina, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$11.75 - $15.25/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$11.75 - $15.25/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Lawrence, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Lawrence, KS · On-site
$13.25 - $17/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Olathe, KS · On-site
$13.50 - $17.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Olathe, KS · On-site
$13.50 - $17.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$13.75 - $17.75/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$13.75 - $17.75/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$12.50 - $16/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Wichita, KS · On-site
$12.50 - $16/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Lawrence, KS · On-site
$12.75 - $16.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
Lawrence, KS · On-site
$12.75 - $16.50/hr
Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time
$7.72 - $10.10
6% of jobs
$10.10 - $12.47
9% of jobs
$13.19 is the 25th percentile. Wages below this are outliers.
$12.47 - $14.85
31% of jobs
The median wage is $15.20 / hr.
$14.85 - $17.23
25% of jobs
$18.77 is the 75th percentile. Wages above this are outliers.
$17.23 - $19.61
5% of jobs
$19.61 - $21.98
9% of jobs
$21.98 - $24.36
5% of jobs
$24.36 - $26.74
4% of jobs
$26.74 - $29.12
1% of jobs
$29.12 - $31.50
1% of jobs
$31.50 - $33.87
2% of jobs
$7
$18
$33
The most popular types of Service Desk jobs in Kansas are:
For Service Desk Associate jobs in Kansas, the most frequently searched job titles are:
The top searched job categories for Service Desk Associate jobs in Kansas are:
Cities in Kansas with the most Service Desk Associate job openings:
$55K - $75K/yr
Full-time
Re-posted 12 days ago
Onsite Logic: Reactive Service Desk/ Sr. Help Desk Engineer
Are you a tech whiz with a knack for solving problems and building relationships? Do you thrive in a fast-paced environment and enjoy helping others? Then join Onsite Logic as a Reactive Service Desk/ Sr. Help Desk Engineer!
About the Role
As a Reactive Service Desk/ Sr. Help Desk Engineer at Onsite Logic, you'll be the first line of defense for our valued clients. You'll tackle intermediate IT issues onsite and remotely, ensuring their technology runs smoothly and efficiently. You'll wear many hats, troubleshooting hardware and software, providing expert advice, and continuously improving our service delivery.
Responsibilities:
Tech Problem Solver: Resolve intermediate scheduled and reactive service calls, both onsite and remotely. Utilize your expertise to diagnose and fix issues, ensuring timely resolutions.
Hardware & Software Guru: Independently install and troubleshoot client hardware and software, ensuring optimal performance and security.
Client Success Champion: Provide comprehensive IT advice and training to clients, empowering them to leverage technology effectively.
Data-Driven Improvement: Conduct regular ticket reviews, report findings to the Service Desk Team Lead, and identify opportunities to enhance service delivery through process improvement suggestions.
Documentation Master: Maintain detailed and accurate documentation for all service requests, ensuring clear communication and future reference.
Client Relationship Builder: Proactively maintain and improve customer satisfaction and relationships, fostering trust and loyalty.
Qualifications:
- Associate's degree in information technology or a related field, or equivalent experience. (Required)
- 3-5 years of IT Helpdesk experience within a Managed Services Provider (MSP) environment
- Advanced knowledge of IT and cybersecurity concepts
- Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira)
- Network+ or Security+ certification (preferred)
- Familiarity with TruMethods framework a plus.
Success Metrics:
Maintain an impressive track record with key performance indicators (KPIs):
Identify and propose at least one process improvement initiative per quarter
Ensure 98% accuracy and timeliness when updating service request documentation
Benefits:
-Competitive salary and benefits package
- Opportunity to work in a dynamic and collaborative environment
- Ongoing training and professional development opportunities
- Be part of a team dedicated to client success
Salary range: $55,000 - $75,000, depending on experience, skills, and geographic location
Ready to Make a Difference?
If you're a passionate IT professional with a commitment to exceptional service, we encourage you to apply!
Onsite Logic: Empowering businesses through exceptional IT support.
Sourced by ZipRecruiter
Network security
1 - 10 Employees
Leawood, KS, US
2004
